Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 12565620
Customer reviews
Rating 4.7 out of 5 stars with 12617 reviews
(12,617 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looove these! Great sound and comfortable. The battery lasts a verrry long time too!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in anticipation of a long overseas flight. Got them on sale at the low price end of quality noise canceling headphones. What a bargain. Tried them out immediately and they instantly quieted the sound of my overhead fans and general house noises even before playing anything through them. I found the initial sound profile for music a bit less than I hoped, but the software includes equalizer adjustments along with a few preset choices. I changed to the 'Bright' setting and was more than satisfied with the sound after that. Clear distinct sound with good range and more than adequate base for my taste. I took them out to my patio with my air condition nearby and train noise a few blocks away. They disappeared almost comlpetely even with my music at low volume. I've gone through a variety of musical styles and found the sound to be very good across the entire range, soft ambient to full blown rock. Battery life is great. I've listened for hours and haven't had to recharge yet. The Bluetooth connection has worked flawlessly. I find them comfortable, even for long stretches. Can't think of anything I don't like. One of the best things I've bought.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ProfJM,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling function, battery life, Bluetooth connection, and comfort of the headphones. It's also great that you already found the perfect settings by using the equalizer function of the Sony Headphones Connect app.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Honest reviews : Beats Studio Pro edition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After wearing a multitude of headphones for well over a decade now, Beats has always been a strong brand. I purchased this with the intent of having a multi purpose headphones for general use. Whether it be at home or at the gym, it’s definitely reliable. When you first put it on, it’s comfortable although after a while you want to give your ears a break from the pressure on your ear. As far as audio quality goes, it’s what you’d expect from a Beats brand headphones. If your device is DOLBY ATMOS compatible, I do recommend turning it on to immerse yourself to the deep and heavy bass it provides with the noise cancellation. Helps you get in the zone! Battery life is standard but love that it is a USB-C recharge as most of my devices (minus my iPhone) use the same. Overall, very worth the price!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeM,
Thank you for your time writing this review! We're glad that your investment with your WH1000XM4 are worth it. Nice to know that you are enjoying the unit. We also appreciate and value your feedback as as we work to meet and exceed your expectations. Thanks for purchasing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Very happy with them
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TL;DR: I really enjoy these and would recommend them to someone in the market for new headphones. -- ***********USE*********** Study, work, meditation. ***********COMFORT*********** I have a big head. The SONY WH1000XM4 fit great. When I am working at a desk or moving around at work, they fit comfortably and snug enough to make sure they aren't falling off. However, I don't know if these would be great for more strenuous activity--I can't see myself going for a run or doing a workout with these. I've used Audio Technica and Beats in the past. The Audio Technicas fit well and were comfortable, but the padding wore out fairly quickly. The Beats were free from a work event. I don't think I'd ever find myself buying them. They never fit Noise Cancelling: The noise cancelling is a great feature for study, work, or meditation. I am unsure if I've used the ambient sound settings; generally when I'm using these, I'm in a space where ambient sounds are pretty calm [libraries, coffee shops]. -- ***********SOUND QUALITY*********** No complaints. Everything is clear and sounds great. There are equalizers you can use in the SONY CONNECT/Sound Connect. -- ***********CONSTRUCTION*********** Seems to be pretty great as well. I don' throw these around or really abuse them. I use them, clean them up, and pop them back in the case when I'm done. -- ***********BATTERY LIFE*********** No complaints on that front. Admittedly, I haven't been using them as frequently recently. I think since buying them I've had to charge them four or five times. They seem to hold a charge fairly well when not in use. I think there's been one day so far that I've killed them during use--but I'm sure they weren't at a full charge when I started using them. ***********COMPLAINTS************** I find the swipe features [volume, skip, etc] difficult to use. Sometimes if I move my head enough I'll pause or skip songs inadvertently. Not a huge deal because I'm generally listening from my phone. Easy enough to manage things through that. It took me a minute to figure out charging as well. I generally charge these off of my laptop. Has to be open, on, and plugged in. If my computer goes into sleep mode, charging stops. This could entirely be an operator error. I haven't looked into it as it hasn't been to much of a damper on my use. Connectivity was problematic at first, too. I was using an iPhone 10 when I first got these. After downloading [at the time] SONY Connect, I struggled to get the headphones and my phone to connect. Took about thirty minutes and a handful of tries. I've since upgraded to a newer iPhone and downloaded the new app [Sound Connect, available through the App store on iPhone]. I haven't had any issues with connectivity since the updates.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP, It's fantastic to hear you like the superb sound quality and that they fit well, especially for those with larger head sizes, offering comfort and reliability whether at work or on the move. Your insights on the swipe controls, charging, and initial connectivity issues are incredibly useful for understanding the real-world usability of these headphones. It's also valuable to know that with software updates and newer devices, the connectivity can become seamless. Thanks for providing such a detailed review and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing noise cancellation!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for some gym hesdphones that dont fall off and have amazing noise cancellation. When I tell you these are the ones… THEY ARE!! They are so comfortable and easy to fit anywhere, as well as dont feel too heavy. Perfect features on the app they have at no cost ! Awesome headphones reccomend 100%
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maria We're glad that you like the fit, noise canceling function, and features. We appreciate you taking the time in writing this wonderful review. Thank you again for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever bought. I also have the XM3, and while I think the noise cancelling is better with that headset, everything else about this one is superior. It's lighter on the head. Sound quality is amazing. The touch controls seem to work better. Battery life is phenomenal, I wear this thing for hours at a time and it'll go about a week or so before I need to charge it. Been using it for almost a year now, have had no issues whatsoever. If I have a gripe, it's that the built-in microphone doesn't work with PC at all, which is a bummer, and if I want to configure something or update the firmware I need to use the mobile app and connect the headset to my phone, but I haven't felt like I needed to so it's not that big a deal. I use this for gaming on my PC and attach an Antlion mod mic to the side of it (because the built-in mic doesn't work with PC). Gaming headsets in this price range pale in comparison. It's got simulated surround sound so I can accurately hear where enemies or other sounds are coming from. I don't have to download proprietary software and mess with an equalizer to get clear audio out if it like I did with my LG and Corsair headsets, though if you want to there is a mobile app where you can do that. It's lightweight and I can wear it comfortably with glasses for hours and it doesn't even feel like it's there. 100% would recommend this over any other gaming-focused headsets.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cody, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony WH-1000XM4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Sony WH-1000XM4 for a while now, and they’ve quickly become my go-to headphones. ✅ Comfort: They feel surprisingly light, and even after wearing them for long durations, there’s no discomfort or pressure. This makes them perfect for work sessions, travel, or just relaxing with music. ✅ Sound Quality: The sound is crisp, clear, and well-balanced. Vocals and instruments come through beautifully, and the overall listening experience feels immersive without being overwhelming. ✅ Noise Cancelling & Features: While my main focus has been on comfort and sound, it’s worth noting that these headphones are also praised for their excellent active noise cancellation and smart features like auto-pause and multipoint Bluetooth connectivity2. Overall: If you want headphones that combine comfort, clarity, and premium features, the WH-1000XM4 still holds up as one of the best choices—even years after release. They strike a great balance between performance and wearability, and I genuinely enjoy every listening session with them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madhusanjeev!
Thank you so much for taking the time to share your feedback. It is truly wonderful to know that our WH-1000XM4 headphones have become your go-to. We’re so glad that you’re finding the comfort and sound clarity to be so impressive.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good deal from best buy on these! They're definitely worth it. You can customize the equalizer to your liking and they aren't bass heavy and have a good treble. They aren't too heavy and they fit comfortably over my ears. They look so good too! Very satisfied with my purchase.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElizabethT,
Nice deal! We're glad that you are pleased with your purchase and happy with the quality of our WH1000XM4. It's nice to know that you like the design and audio quality of our XM4 and were able to utilized the Sony app. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality, top tier noise cancellation, extremely comfortable even after wearing it for long hours, extremely high battery life giving about 30hrs. Overall super happy with the product.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Abhi!
We are absolutely delighted to hear how super happy you are with the WH-1000XM4 headphones! It's wonderful that you have highlighted the great build quality, top tier noise cancellation, and the fact they are extremely comfortable even after long hours.
We are also proud that you are experiencing the extremely high battery life, giving you about 30 hours of listening time.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Awesome middle range Audio set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound for a middle range of money, while they're not supper laud in my personal opinion i think that they're great for their generation. They deliver on everything that you want comfort, sound and great battery life. Great compatibility which IOS devices and overall great for they're price. the only down grade to them is the material that surround your ears. In hotter environment's it can cause sweating and discomfort but overall great comfort.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RODRIGOL,
Thanks for sharing your thoughts on the WH-1000XM4 headphones! We're glad to hear you're enjoying the comfort, great sound and long battery life. It's awesome that you find them to be a solid value for their price point, especially with their great compatibility with iOS devices.
We also appreciate your feedback on the earcup material. It is very important to us as we work to improve our products.
Thanks for choosing Sony and for your feedback.
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Incredible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these from previously using Beats Studio 3 w ANC, same MSRP as these, and got these on blackfriday and wow the quality is incredible, SUPER LIGHT, SUPER COMFORTABLE, and amazing ANC, fan was on max and I couldnt hear it hardly unless I tried to. Amazing battery lasted 6 hours without charge straight out of box, I use the headphone jack so I cannot say if it were wireless
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobTheBuilder, Thank you for purchasing the Sony WH-1000XM4! We're very happy to hear you like the incredible quality, lightweight and comfortable fit, industry-leading noise cancellation, and excellent battery life of your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are the perfect fit. The features to go wireless and plug in are perfect. Sound is great.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
My Sony M4 headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my headphones and I have been using them for 3 years. The battery life does not wear out and the installment is amazing. The headphones are very comfortable to wear and noise canceling is almost very good in loud environments. Only problem is that when you turn on the headphones, the turn on speaker is too loud and if your music is too high, the music leaks.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful and detailed review, RickyQ!
We are absolutely thrilled to hear that you have loved your WH-1000XM4 headphones for the past three years! It's fantastic to know that the battery life has not worn out and that the comfort and setup have been amazing. Your feedback that the noise canceling is very good in loud environments is a great validation of our QN1 Noise Canceling Processor.
We also genuinely appreciate your constructive feedback regarding the volume issues. We hear your concern that the turn-on speaker is too loud and that music leaks when the volume is high. We are constantly using customer input like this to refine and improve the user experience in future models and through firmware updates.
Thank you again for your loyalty over the years and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. I'm no audiophile, but I love the sound and the noise cancelling is great. The over-ear is extremely comfortable. I've worn them for 6+ hours for the last month or so and have loved them. They hold a solid charge, I maybe charge them once or twice a week. Being able to connect to two devices at once is also a huge bonus because I can easily swap from my phone to my laptop. Only negatives is that sometimes the band at the top weighs down on my head so I need to shift it around. Also, if you are someone who easily gets carsick/vertigo, you might have to adjust to such strong noise cancelling. At first I would feel nauseous but after about a week, I didn't have any other issues with nausea. You can turn the noise cancelling off in the Sony app if it's an issue so you can ease yourself in to using the ANC all the time.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whennajitlow,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, comfort, battery life, and multipoint function of the headphones. Your feedback about the weight and noise canceling function is greatly appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound quality, and the noise cancelation is excellent. Comfortable enough over the ear that you can go for hours listening. I found the battery life to be quite good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Customer11,
Thank you for choosing Sony!
We're elated to hear that you appreciate the WH1000XM4 headphones’ sound quality and noise cancellation. It’s great to know they offer comfort for extended listening and reliable battery life, making them a dependable companion for your audio needs. Your feedback inspires us to continue delivering products that enhance everyday experiences.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
SONY beats BOSE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to do am "in-store" comparison between the Bose QC 35 I have owned for about the last 2 years and the Sony WH-1000XM4. Unfortunately, the demo station in the branch nearest to where I live, never had the demo model set up properly and, besides, I wouldn't be able to compare the same music. Well, now that I have bought a pair of these great headphones and have finally done an "in-home" comparison, listening to the same song, I can truthfully say that this Sony model is superior to the Bose QC 35. While the Bose model has produced very good sound and the noise cancellation has been excellent, the bass on the Sony is much stronger and the overall clarity of the music is noticeably sharper. Also, the Sony app provides a much superior Equalizer experience for customizing your own settings, allowing you to set up TWO custom pre-sets. The Sony even feels more comfortable than the Bose which wasn't ever UN-comfortable. The Sony just feels "softer" and "lighter" by a small margin. The Sony app even allows a more custom fit by allowing you to measure your ears using photos you take. Until recently, BB was carrying the previous model, the Sony - WH -1000XM3 but this has been, I'm guessing, phased out for the slightly more advanced XM4 released by Sony in 2020. My needs for using this headphone are very basic. I don;t really use the voice or phonecall feaures, so I'm not in a position to state how well that works. I did use the volume feature on the right earcup, (no button, you simply raise or lower the volume by running your finger vertically up or down the earcup exterior), and that worked fine and the connection between the Sony app and the headphones paired effortlessly. All in all, I'd say that, soundwise, (especially because I like extra bass), these are superior to the Bose QC 35, and are worth the price if you want the more expensive noise cancellation headphone experience.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chiaroscuro37,
You made the right choice with these headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Definitely would recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TLDR in advance: try it on in store before you purchase to make sure it fits. Good for big ears. Better sound than the bose imho. Tried in store before I purchased. To me they sounded better than the bose quiet comfort 45 which was the only real competition. They also fit over my ears better because I have big ears. I also have been accused of having a big head and these weren't too tight. A friend of mine with a much smaller head and smaller ears said it felt huge on her head so its not sized for everyone. I recommend trying it in store. Noise canceling is good. Obviously it's not shooting range good but if the world around you is too noisy putting them on helps block out the noise. Probably shouldn't use the noise canceling while attending children for safety reasons because odds are you won't hear them screaming from the next room over. ;) That being said you will probably hear them screaming in the same room it will just be dulled. You can also turn off the noise canceling. Some of the gimmick features are cool but most people won't use them. Like immersive 360 sound for some subscription based music services (Not spotify). It sounds cool but im not paying a monthly fee for one music source to sound better. Especially when all the others still sound pretty good. The feature to temporarily hear your surroundings when noise canceling is active was also cool but odds are you won't use it often if at all. Overall they're cool noise canceling headphones that sound good. The app works on andoid well but I didn't do any testing with an iphone. Price is a little high but would recommend.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi voidyourwarranty,
Thanks for sharing your 5-star review of these amazing headphones. We're glad that you like the fit, sound quality, and noise canceling function of the headphones. Your feedback is alos greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent Sound and Comfort: Sony WH-1000XM4 Wirel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 Wireless Noise-Cancelling Headphones offer outstanding sound quality, with rich bass, clear mids, and crisp highs. The noise cancellation is exceptional, effectively blocking out unwanted background noise. They're incredibly comfortable for long listening sessions and feature impressive battery life, lasting up to 30 hours on a full charge. With intuitive touch controls, seamless device switching, and a premium build, these headphones are a top choice for anyone seeking high-quality audio and noise-cancellation in one sleek package.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuJu153, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these headphones for a few months now, and I'm thoroughly impressed. The sound quality is exceptional, with clear highs, balanced mids, and deep bass. The noise-canceling feature works wonders, blocking out background noise and allowing me to fully immerse myself in my music or podcasts. The build quality is solid, and they feel comfortable even during extended listening sessions. The battery life is outstanding, lasting for several days on a single charge. Pairing them with my devices was effortless, and the controls are intuitive and easy to use. Overall, these headphones have exceeded my expectations in every way. Whether you're a casual listener or an audiophile, I highly recommend them for their superb performance and value.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, GouthamB! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Not Bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch panel is WAY too sensitive. I’m talking don’t raise your arm or they change songs type sensitive. I had to turn the panel off, which is a good feature but absolutely sucks if you’re working out. They’re comfortable but if you wear glasses they’re terrible; I’m sure most over ear headphones suck for glasses users. The noise-cancellation isn’t bad but it’s not as good as my AirPod pros…the little white earbuds. I chose these over Bose because they sounded better in my opinion. I’ve worn them on the plane and they were better than my AirPod pros for that purpose, which I literally purchased them for the plane. So they’re good for what I bought them for but musically there are better headphones out. These only sound good because I fixed the EQ; they should have sounded good right out of the box considering the price. For comparison I tried the Bose equivalent of these and could hear EVERYTHING with the noise cancellation on BUT the Bose sound better musically. These, I can not hear the TV while standing right in front of it at a decent volume. I’d catch these on sale, definitely do not pay full price. I might add that the battery life on these is insane. I can go a month or more on a single charge using these 3-4 days a week for 1-2 hours each of those days. When I say insane….I literally forget where I’ve placed my charger because I don’t use it often.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kenny,
Thank you for sharing your experience with our Sony WH1000XM4. While we are happy that you appreciate the noise canceling capability and long battery life of our XM4, we regret to hear that you are having some issues, especially with the touch sensor control panel. Your feedback is highly appreciated and will help us improve our future products. For the meantime, you can check these helpful links to address the issue with the touch sensor control panel.
Wearing the headset
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
The touch sensor control panel does not respond correctly
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Marco
















