Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Top-tier wireless noise-cancelling Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the newest model, but still top-tier and excellent noise cancellation. Really nice sound quality with customizable EQ. Battery life is exceptional at about 38 hours. They have touch controls, wear detection and very comfortable as well as light weight. Easy to pair with phone, TV and so on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KNiel,
Thanks for sharing your experience! It brings us great joy to hear you're enjoying your Sony - WH1000XM4 headphones and we appreciate you highlighting what makes them a top-tier choice, even against newer models. It’s great to know that you're loving the excellent noise cancellation and the customizable sound quality. We designed these headphones to provide a truly immersive and personalized listening experience, and it sounds like we hit the mark. The exceptional battery life, smart features like wear detection and touch controls, and the comfortable, lightweight design are all key features we're proud of, and it's wonderful to know they're working so well for you.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great value, high quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The sound quality is exceptional along with the noice cancelling option. After using mine, I bought a pair for my husband (who is hard to please and finds most things uncomfortable on his head and ears) and he loves them as well. Five stars!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Comfortable, stylish and great quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! The sound quality is really nice and the sound proofing option is really great. I love using the sound proofing when I am reading something in a busy area. The battery last a long time as well. Took a road trip that was about 8 hours. A majority of the time i used the sound proofing and then listened to music for a bit and my headphones had 90% battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samantha!
It brings us great satisfaction to hear how well the noise canceling worked for you during your reading time and that long road trip! We are so glad to know the battery life is keeping up with your travels so reliably.
The WH-1000XM4 features our Adaptive Sound Control, which senses where you are and what you're doing to adjust ambient sound settings for the ideal listening experience. It also includes "Quick Attention" mode, which lets you instantly hear your surroundings by simply placing your hand over the right ear cup.
We're genuinely thankful you decided on Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Just get them
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really it’s like 4.5/5 because I wish the headphones could switch more easily between devices. But the noise cancelling customisation is top tier. They are very comfy and the fact there is an option to connect these to a 3.5mm jack makes these absolutely the best. I have only charged these like 2 times in the last year. They have great battery life and the standby time is also amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chelly, we're glad you are enjoying the noise canceling feature and comfort of our product. We appreciate your feedback regarding the multipoint function of your Sony unit. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Great Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great gift for someone who works out. My wife has worn them to run, to chill in the steam room, and in the rain. They come with a nice case, and they fold flat, which makes them easy to store. The battery life and noise cancellation are also great, and there’s hardly any noise coming out when you’re wearing them, even with the music at full blast.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Michelle!
We’re so glad to hear the WH-1000XM4 made such a great gift for your wife! It’s wonderful that she’s enjoying the battery life and noise cancellation, though we do want to mention that this specific model isn't rated for water or moisture resistance. To keep them performing their best for a long time, we'd recommend avoiding the steam room and heavy rain. We're thrilled she loves the fold-flat design and the quiet listening experience even at higher volumes. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Very confortable and good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great with a decent battery and comfortable enough for long wear times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Child!
Thanks so much for leaving a review.
We are really happy to hear that your WH-1000XM4s are feeling comfortable even during those long listening sessions! It’s great to know that the sound quality and battery life are hitting the mark for you.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Sony WH-1000XM4 is a top choice!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WH-1000XM4 Wireless Noise-Cancelling Headphones are phenomenal! They are every bit as good as headphones twice their price and more!! Pick them up at Best Buy on sale and you have a real sweet price on a great product. My last 4 Headphones has been Sony! Paired against "Beats" Headphones The Sony WH-1000M4 produce "True" sound! Outstanding battery life! I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryL,
We are thrilled that you’re enjoying the phenomenal sound and outstanding battery life of your fourth pair of Sony headphones! It’s great to hear that you found a "sweet deal" at Best Buy and that the WH-1000XM4 is delivering the "True" sound and top-tier noise cancellation you were looking for. With up to 30 hours of battery life and our DSEE Extreme technology upscaling your music in real-time, we're glad they are exceeding your expectations. Thanks for being a loyal Sony fan and for the high recommendation.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Best noise cancelling headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love these headphones! I upgraded from my Sony MDR-XB950N1 "Extra Bass" Headphones, as I mainly wanted the larger cups and longer play time (30 hours vs the MDR-XB950N1 22 hours). I also recently purchased a pair of Anker Soundcore Life Q20 headphones, albeit not a fair comparison as the Sony WH-1000XM4 are more expensive ($150 on sale vs the Anker $40). The WH-1000XM4 fits nicely (even on smaller heads), provides excellent sonic quality, and is an absolute KILLER for noise cancelling. I like the USB-C charging port/cable (vs mini USB). The volume and forward/reverse track controls are unique (you use motions on the right earpad). While I'm okay with the controls, I'd prefer a more traditional method for these functions. But the bottom line is that these are the best noise cancelling headphones I've owned, and I don't hesitate recommending them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rosinski,
You made the right choice in with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
God-sent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful piece of engineering. You can feel a gush of easy feeling the second you turn on the noise cancelling feature. Absolutely no issues when connecting to my phone as people hear me clearly, unlike my other supposedly noise cancelling ear pods from Spidoc. They are also very comfy with very long battery life. Great for long plane rides. Only reason for not giving it 5 stars is its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cheap,
Thank you for the 5-star rating and we're glad you like the noise canceling and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Perfect for travel or peace and quiet.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing comfort and quality. I travel heavily for work and the noise cancellation is optimal. Zero noise from the airline or any crying babies makes this a plus to have. Allows for easy focus on what you’re listening. The sound is impeccable. Crystal clear and I don’t need go above 75% of volume capacity to hear at a good volume. Connects easily and the sound adaptive feature makes listening at home or on the plane seamlessly simple. Comes in a nice case with charge cable and aux cable for connection to in flight entertainment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshV,
Thank you for sharing your great experience with us! The WH1000XM4 is definitely one of the best travel headphones in the market. Nice to hear you are enjoying the amazing sound quality, easy connectivity, noise canceling features, supplied accessories, and overall performance of the unit. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Sony M4 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wear. High performance noise-cancelling setting. Stylish design. Excellent sound quality. Fantastic battery life. This is the best pair or headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SayraL, Thank you for the excellent review! We're delighted to hear you like the comfortable fit, superb noise cancellation, stylish design, great sound quality, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great value. Excellent sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide excellent sound and spatialization. They are comfortable enough but be aware that they can get warm because they are closed headphones with no cooling air circulation. However since that didn't really bother me personally I did not deduct a star. Pricing was decent and I have had great experience with Sony products in general. Lastly, this is the second pair I purchased. The first was for me and the second for my adult son. We are both very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, FrequentBuyer!
We are so pleased to hear how much you and your son are enjoying the WH-1000XM4 headphones. It’s wonderful to know that you are happy with the excellent sound and spatialization. We designed these headphones to provide a premium and immersive audio experience, and it's rewarding to know we have succeeded.
We also appreciate your honest feedback about the earcups getting warm. We designed them to provide a secure seal for effective noise canceling, and we're glad to hear it didn't impact your overall experience. Your loyalty means a lot, and it’s especially rewarding to hear that you were so satisfied you came back to purchase a second pair for your son.
Thank you again for your strong recommendation and for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I was hesitant on buying such expensive headphones but after reading a lot of online reviews I decided to take the plunge. I took a flight from the US to Europe and including layovers these were used pretty much the whole time and the battery was still sitting pretty. Now on to the sound quality. WOW. These are the best headphones I've ever experienced. You can definitely tell the quality that goes into these. The one downside is there isn't much true 360 music out there and that was a bummer. I tried the different services they suggested but in the end cancelled them all. However, even with a lack of music this is still a phenomenal headphone. No pain from wearing them, the tuning for my ears was great, the ability to talk and the music shut off was fantastic, and I enjoyed what all I experienced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, Thank you for the detailed and amazing review of your Sony WH-1000XM4! We're very happy to hear you're enjoying the exceptional sound quality, long-lasting battery life, comfortable fit, and the newest features of your Sony headphones. We appreciate your feedback about the availability of 360 music on music streaming apps.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Best Headphones in the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is unbeatable in this headphone ,very light weight and its so comfortable in ears. very good for long hours listening. This is one of the best headphone I have tried so far recently. If you are in a market for a good headphone then this is the one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajesh,
Great! We're thrilled that you like the sound quality, weight, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
10/10 Quality Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for about a year and I never leave the house without them. Noise cancelling is great when I am trying to focus on a task or listening to music. The ambient sound is also great when I need to more aware of my surroundings. Overall really great pair of headphones. The battery life is also great and can last a decent amount of time before a charge is needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TatianaW,
It is truly wonderful to know that your headphones have become an essential part of your daily routine over the past year. We are thrilled that the noise cancelling helps you find your focus and that the ambient sound mode provides the awareness you need when on the go. Knowing the battery life keeps up with your lifestyle is the icing on the cake!
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality
Amazing quality, sound cancelling is unparalleled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing, the noise cancelling function is great. I have loud roommates and it blocks out literally ALL of the deep-pitched noises, such as doors/ cabinets slamming, traffic etc. They literally are an indispensable part of my life where I live, as low-pitched booming noises bother me the most. They don't block very high pitched noises a ton, but that doesn't bother me at all. The sound quality is very good too, so good I now watch all my movies and play all my games with these. The cost is a small price to pay for the vast quality-of-life improvements this pair of headphones has given me. I was fortunate enough to receive a pair that hasn't had a defect or the "wind noises" or anything. Try not to sweat in them as I heard moisture can cause this, it's not Sony's fault, they didn't design them for wet conditions. Would recommend 100%, they will block many stressful noises in your life, and I can't even go back to my wired headphones now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sobrien411,
You made the right choice with the Sony WH1000XM4! We're thrilled that you like the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones! The sound coming out of the headphones is amazing. You can hear every note and symbol. The bass is Perfect. And they are comfortable to wear for long periods of time. The battery life is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buddylu, Great! Thanks for the positive feedback. We're truly glad that these headphones clear instruments and exceptional sound quality. Good to know you're enjoying everything about your WH-1000XM4, especially the excellent battery life and amazing comfort for long periods of time. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for giving the product a perfect rating! -Jess
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, very comfortable with great sound and noise cancelling as well as battery life. I used them when traveling, very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AlanL,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite artists for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
5 stars; blew away my already high expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The durability is what you'd expect (even surpassing) the old saying "you get what you pay for", they're extremely comfortable to wear even for long time periods, and the included case is a continuation of that, especially for keeping cables with the headphones. The sound is absolutely top notch, entering into audiophile levels with bass that should please 99.99999% of ppl (and to use with a few choice non-Sony EQ apps in Android or iOS stores, these *definitely* compete with audiophile levels. The Sony Headphones app is *very* easy to use with a user friendly UI that anyone can navigate/make changes; it's all really self explanatory. Top notch for *any* use...music, podcasts, movies, tv and *excellent* for gaming (too bad the built-in mics can't be utilized, but otherwise makes for *real* immersive gaming I've never before experienced. To use wired with PS4 or Xbox One, the tv or soundbar connected via optical cable actually have more latency than the headphones! Good advantage in FPS games!). The noise cancelling is even better than I read about while researching BTNC headphones to replace my Sony WH-H910N headphones that began having audio probs within 6 months. Being mostly homebound disabled and needing to sleep in the recliner, others can go about their business in early morning without disturbing me in the least as a podcast plays, and even can't hear the woodshop noise of table saw/heavy machinary about 10 ft. behind my recliner throughout the day. The noise cancellation optimizer has proven to be an excellent feature. I was skeptical about some features by some reviews, like sensitivity of auto pause when taking headphones off...but you adjust them as needed without worry; you have to fully take them off as default sensitivity is set. I haven't used much for phone calls, but at least with my LG Stylo 4 sound quality on my end is best I've ever heard from *any* headphones or bluetooth device (the old style pre-smartphone days that came with all phones). I initially bought the Bose QC35 ii Gaming Headset (default QC35 ii's but with a mic included for gaming), and I'm 110% glad I exchanged for these, even if The only real suggestion I would make to Sony (a suggestion, *not* a con) is to put ventillation holes on the inside of the ear cups. Like any over ear headphones they can get a little warm after several hours of use, and having used the Bose QC35 ii headphones for 2 weeks prior to exchanging for these, that did make a noticable difference. Worth every penny...especially if you get them on sale because then the optional 2 year warranty nearly pays for itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AblazedPhoenix, Wow! That's cool! You've made an excellent choice! Thank you for upgrading to your new Sony WH-1000XM4. We're extremely pleased to hear our WH-1000XM4 Wireless Industry Leading Noise Canceling Headphones meets your needs, and it exceeded your expectations! Good to know that you feel the WH-1000XM4 is the best sounding headphones that you've owned and you're enjoying the features, outstanding sound quality and noise cancellation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancellation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Good to know you're utilizing the built-in equalizer and different customizations on the Sony headphones connect app. Thank you for leaving us such a wonderful review and for trusting Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Unique sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and definition. The fit is perfect in your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, GloribelM!
We’re so happy to hear that the WH-1000XM4 headphones are providing you with such a perfect fit and great sound definition. We designed them to be as comfortable as they are powerful, so it's wonderful to know you're enjoying the experience!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team