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  • Angle. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 11. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 12. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 14. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 15. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 17. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver.
  • Sony NFL Official Headphones of the NFL.
  • Speak-to-chat technology is a simple way to automatically stop the music, let sound in, and hold a conversation.
  • Seamless Multiple-Device Pairing: Quick and Smooth Device Switching at the Touch of a Button.
  • SONY BATTERY LIFE: Up to 30 hours of battery life (10-minute charge for 5 hours of playback). Quick charging (10-minute charge for 5 hours of playback). *Actual performance varies based on settings, environmental conditions, and usage.
  • In the box, you will find a USB Type-C cable, a headphone cable, a carry case, and an adaptor plug.
  • CLEAR HANDS-FREE CALLING: SUPERIOR CALL QUALITY WITH 5 BUILT-IN MICROPHONES AND ADVANCED AUDIO SIGNAL PROCESSING
  • Premium Noise Cancelling: Hear every word, note, and tune with incredible clarity.
  • TOUCH CONTROL SONY Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Sony WH1000XM4 Noise Cnaceling Headphones video 0 minutes 21 seconds

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

Model:
WH1000XM4/S
SKU:
12565620
Highly rated by customers for:
$348.00
Save $50
The comparable value is $398.00

Customer reviews

Rating 4.7 out of 5 stars with 12645 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 12,645 reviews
  • Pros mentioned:
    Sound quality

    My daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter loved it.. she is very happy and always tell me the sound is amazing.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianaN, we're glad your daughter loves the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headphones, why spend over $500 for the AirPod max when you can get this. Bought 2 for the price of the AirPod Max

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scotty, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    11/10 Rec!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good sound quality xm4 >>> air pod pros!!!!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenny,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of the Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. Sound is good at all levels. Noise cancelling fantastic except really high pitches. Best pair of headphones I have.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PepperMD,

      We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Easy and good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and best for noice canceling. As of today, it has been 25 days of having this headphone and so am very comfortable with!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heva,

      Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Sound is great and noise cancellation one of the best out there

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wook, Thank you for the 5-star rating! We're very pleased to hear you like the great sound quality and amazing noise cancellation of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Solid headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed these for a couple months. Sounds is very crisp. Nothing too too crazy but I would recommend.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabeG,
      Great! We're glad that you enjoyed listening to your favorite music with our WH1000XM4. It's nice to hear that you are pleased with the crisp sound quality of our XM4. Your recommendation is highly appreciated and thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Say what.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing for home gym and anywhere you don't want to hear a sound. The kings of noise canceling

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrewthacollector,

      Awesome! We're glad that the noise canceling function of the headphones is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Top knoch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! The noice cancelation on point

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnP,
      That's awesome! We are very happy that you are pleased with the audio quality and noise canceling feature of our Sony WH1000XM. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these won't use any other headphones

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newman02,
      Great! This brings us joy knowing that your husband loves his new SonyWH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent noise reducers! I’m home studying in the kitchen and can’t hear any of the craziness happening in my house!!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaLa,

      Awesome! Good to know that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Sony WH-1000XM4 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. I like the features that this version has. The only con for me is it does not sit tightly around my head.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Busky, Amazing! We're glad that you like the sound quality and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other headphones can compare ever. I recommend to 1000 people

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldA, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Great noise cancelling and sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones! They have NFC so it's easy to connect to the headphones, and they sound amazing!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cory,

      Awesome! We're glad that you like the NFC function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really great and they are very comfortable. I would recommend.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJay, we're glad you like the comfort of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. once you learn the controls, everything becomes straightforward

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianP, we're glad you like the sound quality of our product. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    It's Sony, of course it's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancelling are amazing. The app that you install on your device is pretty cool as well.

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jody,

      Awesome! We're glad that you are enjoying the sound quality, noise canceling function, and dedicated app of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    AMAZING

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love these headphones, such amazing quality and sound !!!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kiki, We're happy to hear this feedback! Good to hear you love the excellent sound and built quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE this product!!! The quality is great!

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylR, we're glad you love our industry-leading noise canceling headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • XM4 Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones! It’s my first time buying headphones ever so this made the experience excellent?

    This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamM,

      Thank you for choosing Sony!

      It’s a true pleasure to hear your positive feedback about the WH-1000XM4 headphones! We’re excited to learn that your first experience purchasing headphones was excellent. Your feedback means the world to us, and we appreciate you taking the time to share your thoughts.

      Best regards,
      -Fred Sony_US

Page 400, Showing 7,981-8,000 of 12,645 reviews
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