Customer Ratings & Reviews

The sound on these headphones is great! I have an older version of these that have latest 10+ years so I hope they last as long. They are lightweight and very comfortable

Great pair of headphones that delivers excellent sound quality and noise cancellation. The ANC feature is very effective in blocking out unwanted ambient sounds, making it ideal for travel. It has a comfortable fit, with touch controls. The battery life is impressive, lasting up to 30 hours on a single charge. The Sony XM1004 is definitely worth buying if you are looking for a premium wireless headphone experience.

I was using my Sony MDR XB-950N1 which also has noise cancellation. I want to upgrade the headphone hence looking between 1000mX4 and Bose 700. I have tried these headphones numerous times in the product demo area. I felt Sony is having an upper hand on noise cancellation based on the demo i had in the shop's noisy environment. Sound signature is little on the bass side but most of ppl will be pleased with it and can control it in the app. The main difference from my previous sony is the comfort in wearing even for hours. This is amazing companion especially WFH situation, this will help to focus on your activity. The battery life is amazing, redefined the VFM in the premium headphone category. If you got this during the sale then this is a steal.

I love my headphones. They are very comfortable and I can leave them on for hours with out any pain, I have even fallen asleep with them on before. They have an amazing battery life with me only needing to change them every 2 to 3 days. And they sound amazing like when I got these I got a hole new world of music. I also don't do good in loud places and these helped so much.

I absolutely love these headphones. The sound quality is unbelievable and the bass is just as good as everyone else says. They’re extremely comfortable for long wear and don’t make your head or ears sweat like past headphones did for me. Would totally recommend even with the XM5s out.

[Employee of bestbuy] Excellent sound quality. Comfortable over the ear. Long lasting battery with fast charging capabilities

I’d been on the fence about getting this model of headphone for awhile, wondering if other models like the Apple AirPods Max and the newer Sony WH-1000XM5 would be better purchases for the extra cash or if I should get earbuds because I wear glasses. Well the price came down to a point where it was comparable to highly rated earbuds like the Apple AirPods Pro 2 and the Sony WF-1000XM5, and almost half the price of the Apple AirPods Max so I decided to treat myself. And boy am I glad I did! The sound quality is really good (especially if you use the Sony App EQ settings found in a review for the XM4 on www.headphones.com), the noise cancellation is spectacular. Transparency mode is apparently not as lifelike as Apple’s AirPod products, but that was no big deal for me. I like how you can adjust the transparency levels to your own tastes and environment. The comfort level is great, though people who wear glasses may find themselves making occasional readjustments depending on how long they wear them. These are such a good product that I find myself not caring a bit if other, more expensive headphones sound a bit better or have better NC or better transparency, etc. what these are now is an absolute bargain for those looking for an overall package of good sound, great features and comfort. I may have to get another pair for my wife later this year.

PROS: 1. Outstanding sound quality 2. Excellent noise cancellation 3. Comfortable for hours 4. Long battery life 5. Easy bluetooth pairing. No dropouts. CONS: 1. Expensive. (but less of a con if you get it on sale).

Love these over the new ones. If you prefer on the sound quality side such as bass etc this is it. But if you are looking for noise cancellation might need to reconsider it. I would compare the sound system and noise cancellation as the AirPods Pro gen 2. Battery life is amazing, If you was to ask me, these would last me a good 2 weeks. Give it a try if you don’t like it you can always return it with the 7-30 days policy.

Given the build issues of the newer models (failing hinges?) , this one exceeds expectations. Sounds great, with excellent noise cancellation battery life and a useful app with EQ. Comfortable with a great case! Excellent buy on sale!

Perfect work/productivity headphones. Great sound and microphone quality. Excellent background rejection on the mic and excellent noise cancellation. They fit well, do not squeeze hard, and work with glasses wearers. I have had mine for close to 3 years now and use them for music and work calls daily. Battery and pads are still in great condition. 100% worth the money.

Good sound, great battery life, and comfortable for long periods of time! It’s a little clunky getting them connected with the app but it’s smooth once they are

Absolutely love these headphones. The noise cancellation works great for tuning out background noise and helping me focus while at work or the gym. They stay secure on your head without that feeling of suffocation, and are comfortable to wear with glasses and earrings. The equalizer offers enough to perfectly balance any genre of music and the clear bass will make any bass lover like myself salivate. Definitely beyond satisfied with my purchase and would recommend anyone looking at these to just go for it.

It’s the best audio experience that I’ve had since my first AirPods Pro , really comfortable and the battery lasts longer

I'm really happy with my purchase. They perform their noise-cancelling function very well, are comfortable, lightweight, and beautiful. I made the best decision.

great battery life, it took 3 months for me to have to actually charge it, super comfortable on ears and come with case great for traveling

Recently got these for my girlfriend. I got rhe XM5s for myself and she wanted the 4s because of the fact they fold. the XM4s have largely the same pros as the 5s i love the light and gentle fit it doesnf hurt your ears after hours of use. the battery life is amazing and the charging is ridiculously fast. The ambient sound control and noise cancelling are really good too. and i generally just really like the way they look.

5/5 for these headphones. I had spent $50, $100, and $150 on three different headphones trying to save money on headphones that have noise cancellation and it ended up being a waste of money. None were that good at noise cancellation (including one refurbished Bose comfort set). I decided to just invest in more expensive ones and read the great reviews of this one. This one is the winner for sure! They look good, they sound good, they are comfortable, and they seem like they will last me forever. Best Buy was also super fast in getting these to me (I ordered these at night and literally had them on my head by the next morning).

headphones are comfortable, the battery life is amazing and the noise cancelling is solid for being two generations behind.

This product has tremendously changed by music listening experience. 1. The battery life on the device is amazing. I will go days where I listen to music for a couple hours or more before I get to even 40 percent battery life. 2. The noise cancelling abilities are better than I have heard in other over ear headphones. 3. Build quality is light yet solid, making it a comfortable wear for long periods of times. 3. The app the comes paired with the headphone allows for many useful abilities such as noise canceling adaption, multiple device connection, and many more. Overall great headphones.