Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Amazing headphone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to different genre and the default sounds sounded great. Once I made minor adjustment to the Eq, the headphone really comes alive. I have custom settings for certain genre that can easily be swipe through within the app. In the beginning, head headphone had a strong clamp to my ears but after a few hours of use, it seem to have broken in. I had these on for hours While working and they felt comfortable, but my ears did get hot because the suction really cover my ears. The anc is out of this world. I don’t turn on the volume to high, maybe 20-25%. My wife was talking to me but couldn’t hear anything coming out of her mouth. :) I turn of the speak to chat feature when I am outside jogging. It seems to pick up some noises and activate the feature. This thing stays on pretty good while jogging. I would recommend turning up the ambient noise so you can hear incoming vehicles. Overall, I am really satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kels, we appreciate your 5-star review of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great Noise Canceling and Sound Quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice build quality and sound for the price. Comfortable for all-day wear and the battery is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iloveramen, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headpones!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've ever used. Don't just put them on, listen to music and decide the sound quality. With these you have to download the app and adjust the EQ to make them sound good but once you dial it in, they are fantastic. I've never once had a drop from the bluetooth connection or distortion even walking away from my phone all over a house. The noise cancellation is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael!
Thank you so much for taking the time to share your feedback about your new WH-1000XM4 headphones! We are delighted to hear how impressed you are with them, especially the fantastic audio experience once you customized the Equalizer settings in the app.
It’s also wonderful to know that you are getting such solid, reliable performance from the Bluetooth connection.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Definitely would recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and they are super comfortable. The touch on the side of the headphones takes some getting use to but once you get the hang of it, it fine!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatalieS,
Thank you so much for the five-star review! We're honored to hear you're loving the amazing sound quality and comfort of your Sony WH-1000XM4 headphones.
We also appreciate your feedback on the touch controls. It's true that the touch panel takes a little practice, but as you've found, it becomes second nature once you get the hang of it. It's great to hear you're now navigating your music with ease. We truly value your recommendation and hope you continue to enjoy your listening experience!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Top of the line with Excellent Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Bose user for years because of their excellent noise cancelling but decided to try something else, and I'm so glad that I did. As far as I'm concerned, the Sony WH-1000XM4 headphones are the best noise cancelling headphones that I've owned. The case is small and the headphones fit nicely. The case has a nice spot for the USB cable and the odd airplane adapter. The ease of Bluetooth connecting to both my iPhone and HP Windows 10 laptop was without issues and the automatic switching between the two devices is flawless. Adaptive Sound Control monitors your physical location and changes as you move to different areas. I could go on and on but because of the many options in the app, I'm still learning what these headphones can do. All I can say is that if you tried the latest headphone from Bose, you will not be disappointed with the Sony's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you so much for the 5 Star rating and feedback! We are extremely pleased to hear you are happy and satisfied with the superb quality, industry-leading noise canceling function, features- especially the adaptive sound control, easy pairing function as well as the multipoint connection function, bundled carrying case, and overall performance of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort, Sound quality
No complaints here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. I can't think of a negative thing to write about them. Sound quality is great. Comfort level is great. Battery use is great. I especially like the option that a 3.5mm audio cord can be used with this, not making it exclusively wireless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tomahtashi,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great for long flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and I was able to use them for 22 total hours of travel! Sound and noise canceling quality are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LanceW,
That's awesome! We're very happy that you are pleased with the noise canceling capability, sound quality, comfortability and battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit the XM4 was a bit expensive, but wanted the best when it came to noise canceling headphones. I watched a lot of video reviews before finally making the purchase and yeah they were all correct with their high praise of the XM4. The headphones come in 3 colors. I bought the black model. The headphone is light in weight and fits comfortably on my head and ears. The noise canceling works great. This should help with reducing the engine noise during airplane flights. There are a lot of cool tech packed into this headphone. Being able to connect to 2 bluetooth devices at the same time and the amazing 360-reality sound are just a couple. If you are not in a hurry, I would wait until the headphones go on sale to buy the XM4 which from what I have read occurs frequently. The XM4 is simply the best noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kratos321, thank you for sharing your feedback. We're glad that you like the noise canceling feature, lightweight, comfort, and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Best I've ever owned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the absolute best set of headphones I have ever owned. Comfortable for long wear, great sound, battery life is amazing. Every thing you would ever need. ANC is great, and touch controls took no time at all to learn.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fritoboat, You've made an excellent choice! Good to know you appreciate the comfortable fit, great sound quality, long-lasting battery life, and overall features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Exactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable for long periods of time, great battery life, and amazing noise canceling. It’s thre perfect travelling headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LavyaS,
Perfect! We're delighted to hear that you are now enjoying your long travels, thanks to the comfortable design, awesome noise canceling capability and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Excellent, brand-name headphones at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my wife and she absolutely loves them. These headphones are incredibly lightweight and comfortable, with excellent sound quality and very good with outside noise cancellation. Also an excellent value for the price. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent noise cancelling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent noise cancelling, ideal for relaxing and meditation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Peter!
We are so glad to hear that the excellent noise cancelling helps you create a quiet space for relaxing and meditation. Providing that perfect, distraction-free environment is exactly what the WH-1000XM4 headphones were designed for.
We truly appreciate you taking the time to share your experience and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Sony MX4 Headset Review: Immersive Sound Experienc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony MX4 headset delivers exceptional sound quality with deep bass and clear highs. Its noise-canceling feature ensures an immersive listening experience, while the comfortable design makes it perfect for long sessions. With long battery life and intuitive controls, it's a top choice for audio enthusiasts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingd, we appreciate your awesome review. We hope you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl
- Pros mentioned:Sound quality
Favorite headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grear sound, great connectivity. I would recommend these to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LNCO,
Thank you very much for your feedback on the WH-1000XM4 headphones! We are honored to hear that you love the sound and connectivity and that you would recommend them to everyone.
These headphones are known for their industry leading Noise Cancellation thanks to the QN1 Processor and they also feature Speak-to-Chat technology, which automatically pauses your music when you start talking.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These over the ear Sony headphones are exceptional. Everything about them is perfect. Fit, sound, battery life, etc... The best over the ear headphones I have owned since my AKG K240's from back in the 70's. Very impressive and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JROhio,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones! Well worth the money. They sound great and are very comfortable. I have had them nearly a month and they are still at 80% battery. I wear them to the gym and working around the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Balrog, we're glad you like the sound quality and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones! Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Sony mx4s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sounds really good, look the color options wich was the blue one really nice and its pretty comfortable i love the design as well and love the price the most awesome deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Autobots, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I wouldn’t buy these for someone if they have a smaller head. They did not fit my girlfriends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillP,
We couldn't be happier to hear that you are enjoying the great sound quality and comfort of your headphones. We appreciate you sharing your feedback regarding the fit; we always aim to design products that offer a premium experience, and your honest input helps other customers find the right match for their needs. We hope you continue to enjoy every beat!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Dr Mohan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice good sound quality, and more than 72hrs charging .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohanG,
We are ecstatic to learn that you are enjoying the sound quality of your WH-1000XM4! It is wonderful to hear that the battery performance is providing you with such extended listening time between charges.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Best headphones I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Bose and Beats headphones, these are by far my favorite. These are the most comfortable and best sounding headphones I have tried. The touch controls are really interesting, the only major complaint is that some features can be counterintuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abravo, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph