Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
good headphones! :)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone purchase was a choice well made! i love everything about it. the noise cancellation is amazing, the sound quality is perfection, and i love how it’s features are customizable through the app! it is pricey but for all the features it offers, i would say it was worth it. i debated a lot between these and the airpod maxes, so glad i went with these. it didn’t dent the bank as much, they’re foldable, lightweight, and the battery is long lasting!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mari, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
The Last Headphones You'll Ever Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these every day. I sit, walk and workout while wearing them and can wear them up to 4-6 hours. They can get a little warm when doing cardio, but any over-ear headphones will have that result. I've even dropped them a few times and haven't had any issues. They're the highest quality headphones on the mass market and I'm more than likely going to purchase the earbud version of these. The app integration is seamless for controlling levels & details (both on apple and android.) You can plug them in the aux or bluetooth it up, either way the sound is clear no matter what. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aphillips2096,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable. They are great at noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCDC,
We are thrilled to hear that you are enjoying the WH-1000XM4 headphones! It is also great to know you find them very comfortable for extended listening sessions, and we're especially pleased that you think the noise cancelling performance is fantastic.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
Best for Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have noise cancelling like no other. Highly recommend if you get easily over stimulated. I use these where-ever I go and it has a nice battery life. I also like how you can customize your sound. You can adjust the bass, treble, and all in between. I’m no audiophile but to my average person ears they’re amazing. It is pricey but a good investment. I see myself using these for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tammie, we're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Excellent bass, yet clear vocals. I use it for rap music, but all other music sounds excellent. I am using them wired mostly, so I cannot comment on the use of the noise canceling yet. But I have tried it out, and it blocks out a lot of noise. Beautiful matte look in midnight blue. I love the case and accessories. The only issue I can point out is the top of my head hurts a bit from the headband after an hour use, but its not enough to knock a star off. The ear pads are very plush and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari, We are glad that you like most of the features and capabilities of your brand new Sony wireless headphones. Sorry to hear that your head hurts a bit after using the unit for an hour. You can always adjust the length of the headband according to the size of your head for a more comfortable wearing experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html.
WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
The best investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones totally deliver on the noise cancelling feature. I bought the headphones to reduce the noise from my upstairs neighbor who walks like a stampeding elephant. I wear them 24/7 to listen to music or watch TV. I would say the only issue is when you connect 2 devices via Bluetooth, there is a bit of interference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shaya,
We are delighted to hear the WH-1000XM4 headphones are delivering on noise cancellation and helping you find peace from your noisy neighbor—that is exactly what we aim for! Regarding the slight interference when connecting to two devices via Bluetooth, we recommend using the Sony | Headphones Connect app to change the Bluetooth connection quality setting from "Priority on Sound Quality" to "Priority on Stable Connection." This small adjustment often resolves connection stability issues and interference when using the multipoint feature with two active sources.
Thanks for choosing Sony.
Best regards, Eliab
Best purchase of 2020
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic headphones. The earcups are very soft and comfortable. The headphones are not so tight that they hurt my head after a few hours. They are tight enough that they stay on securely when I move my head about, though. The headband's cushion is comfortable and don't flatten my hair. I've been wearing these every day for my 8-hour work from home days and can confirm that the battery life, sound quality, and comfort are top notch. Noise cancellation is excellent and even when I'm listening to quiet classical music I can't hear my family talk right next to me. Absolutely fantastic. Pairing with my iphone xr was a breeze with the matching sony headphones app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bommie,
Great! We're thrilled that you're enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Best headset ever!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headset is so comfortable to wear. After 16 hrs on a plane, my ears don’t ache because of the supreme padding. I bought Bose, which are supposed to be the best, don’t waste your money on the Bose. The Sony really is noise cancellation! Even screaming babies & loud crying kids on a plane were silenced. I will buy another Sony headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CLinSonoma, we're glad you our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Would recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Good design and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User919489, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, long-lasting battery life, and amazing noise cancellation of your WH-1000XM4. Glad to know you appreciate the sleek design of these headphones that is also noteworthy. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
Sony XM4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are an excellent choice. Really nice sound, very good at noise cancelling and are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KNiel, thank you for your wonderful review! We're excited to hear that you're enjoying your Sony WH-1000XM4 headphones. We put a lot of effort into ensuring they deliver a premium experience with exceptional sound quality, industry-leading noise cancellation, and a comfortable fit, and we're thrilled that you feel they are an excellent choice. Your feedback means a lot to us! Thank you for choosing Sony. Best regards, -Dominick
The best headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones are very breathtaking. You can hear the bass flow through your heart with every beat. Another thing, the noise cancellation is very outstanding. You can't hear absolutely anything with these headphones which is very amazing if you're in a public space. Overall very amazing on every aspect. They won't let you down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OscarG,
Wow! Thank you for sharing your awesome feedback about our Sony WH1000XM4 headphone. We are very happy that you are pleased with the audio quality and noise canceling capability of the headphone. Thank you for trusting Sony! - Marco
Amazing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Its packed with super easy and useful features, such as speak to chat, touch controls, voice assistant, etc. The app is also very useful! All around, great headphones. The Noise Cancelling is INSANE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyS,
Great! We're glad that you like the noise canceling function, Speak-to-Chat, touch controls, voice assistant feature, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The features are actually good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between this and a set of Bose headphones, and for the price these were at during purchase, the amount of features were hard to say no to. In store, Bose seemed more comfortable, but I adapted to these very quickly and love them. I can wear them for hours on end and not hear my husband be loud when he games :).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flan, You made the right choice. Enjoy and thanks for choosing Sony! -Craig
I love these headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the functions of the headset can be a bit tricky to grasp at first, but this is an amazing headset. It’s a bargain for such comfort, noise cancelling, and connectivity options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fatsack5,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and wireless. This is our second pair. My wife loves the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dino,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the great sound and wireless features of the WH1000XM4 headphones. It’s wonderful to know this is your second pair and that your wife loves the color. Thank you for sharing your positive experience!
Best regards,
-Fred
Long lasting battery life.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very comfortable compare to beats and the sound quality is great. Battery life is insane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flamingobakery, Thank you for your awesome review! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, Ive had them for quite some time now and they still feel fresh out the box. The bass is amazing, it almost shakes your head, and the quality of the sound is just unimaginable. Something you need to tryout for yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IkerD,
It is wonderful to hear that your WH-1000XM4 headphones still feel brand new after all this time! We are thrilled that the powerful bass and immersive sound quality continue to provide you with such an amazing listening experience. Thanks for choosing Sony.
Best regards,
Eliab
Great cans!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones. The blue ones are beauties too. Comfortable, easy to use, great sound and the noise canceling is soooo sweet. I just took a flight and now I gotta buy a pair for my wife. You can listen at low volume during a flight and not miss a thing. I almost went with the Bose QC II but I’m really glad I didn’t. Everyone says they’re more comfortable, but I’ve got a pretty big melon and I can rock these for 4-5hours while studying no problem. Just get them. Only con is they drop the Bluetooth every now and then. Whatever, takes 10 seconds to reconnect and get back on my way and it’s not often enough to really bother me.
I would recommend this to a friendLoved the headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony XM4 headphones are amazing! They're lightweight and compact, making them perfect for travel. The noise cancellation is fantastic, and I love how easy it is to control the volume and answer calls with just a simple touch on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tejaswi, Awesome! We're glad you like the lightweight and compact design, portability, fantastic noise canceling, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
beautiful design and premium sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking headphones. Online they look more pinkish, and I really didn't want that. But in person its a much more premium stone grey collor with nice gold accents. It looks less feminine in person than it does online. Probably the best noise cancelling. I can't hear a thing and the multidevice connect is nice because i can have both of my pcs connected to the headphones at the same time. Sony's app is really helpful too as you can have every device there so you can quickly jump to all of them when you need to. The battey life though is the best, especially since i am always forgetting to charge up my stuff i don't have to worry with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph