Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
Great quaity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound on these headphones , love how there is added settings to choose from depending on what mood of the song you feeling in how you can adjust the sound , and Leather on ear feel premium so its easy on the ears for a long period , overall great experiance , and would buy again if needed another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, we're glad you love the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Best bass and comfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bass of all the comparable headphones on the market. Very comfortable to wear and good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pasdormi, Good to hear that you like the battery life, comfort, and audio quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
WXM 4000
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones on the market. For the price and quality nothing can beat it
I would recommend this to a friendLove them!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good! Watched some influencers use these headphones, and not only are they great for aesthetic purposes, but sound performance wise their outstanding!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user228589, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. Easy to connect with my phone/laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MairaA, Awesome! We're glad you appreciate the great sound quality, comfortable fit, and easy Bluetooth pairing of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, noise cancellation works very well, the battery is very good too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BY13,
Awesome! Thank you for purchasing our Sony WH1000XM4 and we are truly happy to hear your satisfactions on the noise canceling feature, comfortability and battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Really good but can do without the touch buttons.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good, love the fact it uses USB C like all my other devices and allows wired audio cable for my desktop that doesn't have Bluetooth. Noise cancelation and battery is pretty impressive. Can do without the touch buttons, the slightest bump pauses, skips... the music/Video.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen808, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback as this can help improve our products in the future. Thank you for choosing Sony! -Carl
Crystal Clear Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible. The sound quality is amazing, the noise cancellation does exactly what it’s supposed to do (and does it with the touch of a button), it has great bass and solid high notes. The range is very impressive (I don’t have an exact measurement, but I have never lost sound/connection from all around my home while multitasking). The battery life is more than sufficient. It’s more than enough to last an entire work day before you will need to charge your headphones. Overall, a great set and worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for taking the time to share your experience with the WH-1000XM4, JessieM. We are really happy to hear that you’re enjoying the amazing sound quality, impressive noise cancellation, powerful bass, and clear high notes. It’s great to know that the wireless range supports your multitasking around the home and that the battery life lasts you through the entire workday. Your satisfaction is what motivates us, and feedback like yours encourages us to continue delivering standout audio products. Thank you again for your recommendation and for being a valued Sony customer.
Best regards,
Gus
Sony Social Media Team
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ear buds but these Sony over the ear are much more comfortable for long wearing. Sound quality is very good! Battery life is extremely exceptional!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper! Glad to hear that you are happy with the sound quality, battery life and comfort of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Beautiful Clarity
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound well balanced, light weight no wearing fatigue. Long battery life. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyG,
Thank you for the purchase! We're happy to hear that you like the sound quality, battery performance and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Get them now!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Use them specifically on long flights and it cuts down the aircraft noise a good deal. They’re comfy and look great! Also amazing sound and you’re able to modify your sound settings. They do get hot tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aries4790, Awesome! We are delighted to learn that you are pleased with the comfortable fit and stylish design of your WH-1000XM4 headphones. It's wonderful to hear that they provided exceptional sound quality and customizable settings, making your long flights enjoyable. Thank you for your recommendation and for choosing Sony! - Romeo
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are amazing, the sound is perfect, the battery life is good, and the fit is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AyanaM, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional sound quality, amazing battery life, and overall fit of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess
My XM400.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Behaves just as I want it to be. When I talk the music stops and then it starts again! Amazing! The comfort is so amazing - doesn’t hurt my ear even though I have been using it for over 3 hours. I am very impressed by the look - simple and elegant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AyushP, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
It doesn’t get any better than this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, hands down this is the best pair of cans I have ever had. Had a chance to try everything at it and it just works. Sound and noise cancelling is tops in its class. The only thing I would knock is possibly the build quality (it is light for a reason). However, that could also be a positive because you can wear these for hours and hours and not have to worry about fatigue. I had fatigue issues with a Bowers & Wilkins set I use to have. The best build quality of them all, but it was a bit heavier. As long as you take care of these Sony cans, use the case always for storage, you shouldn’t have a problem. Enjoy these. Sony just keeps getting better and better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chinnman, you definitely made the right choice with these headphones. It will definitely be worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, love the different settings you can have for the environment you’re in. Noise canceling or if you want to be able to hear your surroundings as well. The battery life is pretty good while I’m the noise canceling mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeeP!
It brings us great joy to hear that you are having such a good experience with the different sound modes on the WH-1000XM4. It’s great to know that the noise canceling and battery life are keeping up with your daily routine.
We appreciate you choosing Sony!
Best regards,
Estefany
Best headphones I've ever bought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great pair of headphones. My only complaint from it not being perfect is the bass. I have played around with the app settings for the equalizer and can't quite get it to my liking. I listen to a wide range of music (from hip-hop to rock). I had a previous set of Sony headphones that were very bass heavy but the overall clarity of those were trash. These hands down blow them out of the water. Since the weather is getting colder, will see how the touch controls work outside. I know the XM3 had issues with the touch controls. Hopefully don't follow in the same footsteps. Oh yeah, another thing on these being perfect. Phone calls on these are crap. I've only had 2 calls on them and both of those were horrible. Both ends sounded like we were lost in a tunnel. Not sure if it was my end or the other person. Perhaps an update will fix this. Not a big deal because I don't use these for phone calls really anyway. Mostly for working out and casual listening. Besides those 2 complaints, I would definitely recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stilltrell, we appreciate your in-depth review of the headphones. Your feedback about its bass quality and call quality is greatly appreciated. Make sure to always check the Sony Headphones Connect app for software updates to improve its overall performance. We also hope you'll have a great experience using these headphones in cold weather. Just remember to use it with caution. Thanks for your review and for choosing Sony. ~Ralph
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Great sound with lots of options in the app. Very comfortable to wear for long periods of time. And the battery life is phenomenal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiogeek, Thank you for the amazing review! Good to know you like the great sound quality, app customization, comfortable fit, and long-lasting battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
makes going back to the noisy office tolerable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4’s have noise cancelling optimized to human voices, specifically, tenor voices of my coworkers who have endless conversations that occasionally involve…work. Comfortable, nominal amount of ear sweat (they are closed-cushion after all) and while you can’t toggle a switch for moving bluetooth between two devices like the Bose QC35’s, it will auto-switch if you pause or mute one of two devices it is bluetooth-linked to. If you connect to a laptop for WebEx a lot, I found a headphone cable on Amazon by KetDirect with a microphone built into the cord, bypassing Bluetooth. But, it isn’t included from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, thank you for the wonderful feedback! We're thrilled you like the superb noise canceling feature, comfortable fit, and easy multipoint Bluetooth connectivity of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
A loyal Bose Headphone Customer Makes the Switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal Bose noise cancelling headphone customer since their first offering 20 years ago. I have owned 3 pair over those 20 years and I have always like the headphones but I have also always been frustrated by their byzantine approach to the controls on the headset. So when my last pair finally gave up, I made the decision to switch to the Sony WH-1000XM4's. I am SO glad I did. I love these headphones! Great sound quality, very comfortable, excellent adapting noise cancelling and intuitive tap/slide controls. No more fumbling around to raise/lower volume, just slide your finger up/down on the outside of the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveinNWA, welcome to Sony family! We are thrilled to hear that you like the sound, comfort, noise canceling feature, and controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
The noise cancelling is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great delivering a rich sound for a phone in its price range. But the noise cancelling is top notch. Even without music playing it filters out most outside noise but when the music plays it is almost like being in an isolated room. The headphone battery life is long (I have gone 10hrs, off and on, on a single charge). The only ding I have against these headphones is that it plays a tone every time it automatically changes listening modes (indoors, outdoors, walking, sitting still etc) but this can be disabled in the settings. I would highly recommend these anyone who wants good sound combined with great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalshB,
Awesome! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph