Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12565620
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the phenomenal sound quality of the product. They also appreciate its impressive battery life and comfortable design.
This summary was generated by AI based on customer reviews.
Gamers choice real 3D audio for VR and online FPS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're like me and you want headphones that have real 3D space audio for video gaming look no further. Before buying these I tested a few other wireless headsets but I can say that only these accurately depicted where enemies were coming from. Also these headphones are amazing for using with the Meta Quest 2 via bluetooth. You'll be even more immersed in whatever you're doing in VR with the rich audio quality and deep bass these provide. I love them and I'm sure you will too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyTorres,
Awesome! We're glad your are enjoying your XM4 headphones especially in gaming. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Very happy with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with the purchase of these headphones. I did a bunch of research before buying anything. Everytime iput my search criteria in these were the first ones to be displayed. I use them everyday listening to music while I work. I work in a cubicle area and it gets loud at times. They are great was a little more then I wanted to spend but I am very happy I spent the extra money. The best over the ear headphones I have ever used . Linking them to my cell phone was easy, the included case and accessories are a great bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAAB0136,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Creaky hinge, but second pair is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first pair due to creaking at the hinges. New pair seems to be holding up well. Noise cancelling and sounds quality are top notch! Comfort and battery life are great too. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are glad to hear that you are now enjoying your replacement WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony WH-1000XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony WH-1000XM4 headphones, and they have exceeded all my expectations. Overall sound quality is awesome, they drown out noise really well and I love that there’s an app where you can I have seen these go on sale from time to time, but I couldn’t wait, They last extremely long without me having to charge frequently which is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeteranGamerX, we're glad you are enjoying the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
The best wireless noise canceling headphones today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a noise canceling headphone. I use it both wired and wireless and the sound is great. The bass is a little boosted, but it is pretty clean. I have heard negatives about the controls, but I had a pair of XM2s and I feel this are just a tad better. I got these at the $248 sales price and that made the value excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pkorn, we're glad you like the sound quality of our industry-leading noise canceling headset. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Amazing Sound Quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! They fit nicely over the ears and are very comfortable, the sound quality is great, and they fold nicely into the carrying case for compact storage, I love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith, Fantastic! We're thrilled to hear you like the excellent and comfortable fit, great sound quality, and the foldable design for easy storage. Thanks for choosing Sony! -Sam
Perfect Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adaptive noise cancelling is a great feature on top of perfect headphones. Comfortable, great sounding, and excellent battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi onaroadtrip1996, Excellent! We are happy to hear that you like the comfort, sound quality, features, and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
these exceeded expectations!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great!! I should of bought them at first. I started with the Sony Ulta, but the noise cancellation and over all sound quality sounded off. I returned them fo4 the Beats Studio Pro to see if they lived up to the hype seeing several people wearing them at the gym, they were trash. The Beats sounded flat, no EQ on the android app. So i decided to spend the extra money on the Sony 4s, and i havent regretted it. I listen to all different types of Reggae, Hip Hop, R&B and these sound great compared to the rest. I almost got the JBL headphones in the same price range. But the noose cancellation is definitely a game changer. FYI most the over ear headphones are not sweat resistant. I went on Amazon and got the sweat resistant ear covers for $15, because i primarily use the headphones at the gym and i sweat alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PabloP,
Thank you for your wonderful feedback on the Sony WH-1000XM4 headphones! We're delighted to hear that you are enjoying the exceptional noise cancellation and sound quality across various genres. We appreciate your suggestion regarding sweat-resistant ear covers for gym use, as these headphones are not waterproof. It's fantastic to know that the WH-1000XM4 has positively impacted your daily routine. Thank you for choosing Sony!
Best regards,
-Fred
Sleek, robust and awesome where it matters
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headphone for a while now. It is simply the best for noise canceling and has a sleeker look than even XM5 for me. It is robust and charges very fast and lasts a long time. The multi-device connection is not the best though and sometimes the touch gestures are interpreted in the wrong way. But overall greate product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArunT,
Thank you for sharing your honest review on our Sony WH1000XM4. We're very happy that you appreciate the sleek design, noise canceling capability, fast charging feature and the battery life of your new Sony XM4. Your thoughts are noted and we will forward it to our team to help us improve our future products. About the touch sensor/gesture issue, you may find this link helpful.
The touch sensor control panel does not respond correctly
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Solid headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pre-ordered this headphone based on all the hypes about XM3 and how Sony has improved over its last generation product on the current version. Overall, I am very impressed by the quality and the battery life. The sound is clear and the spatial effects are easy on the ears. The only minor complaint is that it still hurts my head a little bit after, say 2 hours of continuous usage. I need to take it down to breathe for a few minutes before putting it back on. I will see if cooler temperature helps in this regard. To summarize, I highly recommend this unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oceanblue, We're glad that you like the improvements we made with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit and comfort is greatly appreciated. Thanks for choosing Sony.
~Ralph
best headphones i’ve tried yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.going from airpod pro 2nd gen’s to these is a religious experience. I didn’t even have to touch the EQ for me to notice the quality difference right away. happy with my purchase and i’m sure in a few years i’ll buy the newest pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerW,
Thank you so much for sharing your amazing review of the WH-1000XM4 headphones!
We are immensely pleased to hear that you are so happy with your purchase.
Thanks for choosing Sony!
Best regards,
Estefany
Best daily drivers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Headphones don’t disappoint thus far. I have never had more comfortable daily headphones. For those of us who aren’t audiophiles… well we won’t notice a difference between these the Bose, Beats, or even Skull Candy headphones. However, when you’re working remote and have these for over 8hrs a day these are the best for comfort and have good sound quality and noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arkhamknighthell, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely the most comfortable headphones I have owned. Charge lasts for a very long time. The app makes dialing in the custom EQ very user friendly through a system of option one or option two choices that tailor the sound to your liking which made it perfect for me. The noise cancelling also makes it so I’m not having to use a high volume which is great.
I would recommend this to a friendI spent years wanting this, DONT be like me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a few years wanting these headphones. I couldnt convince myself to spend the money but Im glad I finally did. I really enjoy a good headset to enjoy my music. I travel and this is such a well rounded product . The only concern I have is that they work SO well that youll find yourself yelling to people on the phone bc you cant hear your own voice. The noise cancellation is easily the best Ive seen and the battery seems to last forever. Great product, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan! Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great noise cancellation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for noise cancellation. I paired this with AirPods Pro underneath in noise cancellation mode and could barely hear the loud jet on a plane. I was able to comfortably watch shows with no distraction from the noisy cabin. The headset itself is good for listening a few hours at a time. It’s closed back so your ears can get warm at times and depending on the size of ears can cause minor discomfort after hours of listening. The battery life on these is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCruzKing,
Fantastic! We are so happy to hear that you are satisfied with the incredible noise canceling function, long-lasting battery life, and overall performance- especially when using on a plane of our WH-1000XM4.
For optimum fit and comfort, we always recommend following the steps on this link to properly wear the headphones:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
And for reasons why ears may hurt when putting on or wearing headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Best noise cancelling headphones no issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best over theear noise cancelling headphones so far in the market. These are more comfortable than their predecessors and also believe that the sound quality is also improved. The structure is more stiff and sturdy then xm3. The ability to connect to to devices at the same time is very useful as I use my phone and computer at the same time. The cup size is 10% larger so they are more comfortable as well and their ability to reduce incoming sound while speaking to someone is also very useful. They have everything that I could have asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rohan,
Great! We're glad that you like the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Top of the Line!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, adaptive, and intuitive noise cancellation, deep, audiophile-pleasing sound, maximum comfort, great multipoint connectivity, and easy to use!
I would recommend this to a friendAmazing bass
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and bass! I use these when going to the gym. I also use these while watching movies. I definitely recommend, one thing I don’t like is my ears get hot while wearing but that’s a me issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroJr, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many ear and headphones. I found these to be very comfortable and light. Easy to wear and sound great. They have a graphic equalizer in the apple phone app which is great. Noise canceling is very good. The controls are much better than my older Sony headphones. I like that I can put my hand on the right side and can hear my wife talking. Also I can listen to something on my laptop and if my phone rings it will switch to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan, Thank you for the great review! We're thrilled you like light and comfortable fit, excellent sound quality, built-in equalizer using the Sony Headphones Connect app, industry-leading noise cancellation, intuitive controls, and cool new features of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned. Great sound, comfortable even over long periods of time, and the battery goes above and beyond.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRainWithin,
Amazing! We're glad that you like the sound quality, comfort, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph