Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12762433
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the phenomenal sound quality, exceptional comfort, and impressive battery life. They also appreciate the solid bass, lightweight feel, great fit, and reliable connectivity, alongside its premium design. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancellation. Bought them for college and I am loving them so far! Recommend for any future students or just casual music enjoyers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Angel,
That's good to hear that you are enjoyed using your Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. We're glad that you appreciate the excellent audio quality and noise canceling feature of the headphone. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing noise canceling headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for the purpose of an upcoming trip for which I needed to fly. It was amazing how well they worked. Almost completely eliminating all plane noise. I got them on sale for only $228. Awesome product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RokuStick,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancels the noise and sound quality is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharadV,
Very nice! We're glad to hear that you like the noise canceling and sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
10 out 10 headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. I had seen a lot of reviews about how they aren’t the best for working out but they are amazing! They sink a lot of the noise from plates dropping, bars being re-racked, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Martavious, We are thrilled to know that you abosolutely love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Christmas gift for my daughters
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters kept stealing mine even they have Beats. I bought them each their own and they are in love with the quality, sound, and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FluffyMadre,
That's awesome! We're glad to hear that they love the sound quality and noise canceling of the Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters kept stealing mine even they have Beats. I bought them each their own and they are in love with the quality, sound, and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FluffyMadre,
What a perfect gift! We are very happy that your daughters are enjoying the sound quality and noise canceling capability of their new WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If they haven't already, please tell them to check our Sony Headphones Connect app which will let them fine-tune their music to their liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and sound of these headphones and beautiful color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jen3, Excellent choice! We are so glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The best over the ear noise cancelling headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Over the ear noise cancelling headphone I ever owned. Came in handy during a couple of long air travels. Helped me sleep while waiting to board in a very noisy airport! Love the HD streaming as well as 8D sound using this unit. Fabulous!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nit1, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 along with your travels! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best over the ear head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best i have brought Best over the ear head phones till now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santhi, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
Make sure you have Best Buy insurance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've Loved These headphones for so many years the only thing that I dislike is that I have a bad habit of them breaking every year and a half but having Best Buy insurance does help
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dante,
Thank you for choosing Sony!
We're truly delighted to hear that you've enjoyed our WH1000XM4 headphones for so many years! Thank you for your valuable feedback regarding their durability; we will share your insights with our Sony team. We're also pleased to know that Best Buy insurance has been beneficial for you. Your loyalty is greatly appreciated, and we look forward to continuously improving your listening experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
WH 1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sounding wireless (some wired headphones do sound better) but the advantage of connecting to two different devices and seamlessly switching from one to the other it’s great. Quality seems to be very high as well. Also some of the best noise canceling I’ve had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred, we're glad that you like the sound quality and features of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Love Love these headphones I take them everywhere
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones while studying, walking on campus, at the gym, or even just at home when i just want to block out any noise and relax.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Marbar! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Tried it over a month !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okish but would prefer the latest 1000xm5 over xm4 for comfort and features but if u get it through a lightning deal grab it !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BalachandarsaiP,
Thanks for the feedback! While we're glad you like the incredible audio quality and most of the features, we regret to hear you find them uncomfortable during use. Our WH-1000XM4 has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience.
Note: If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.
We have valuable information on how to properly wear headband headphones for maximum comfort, as well as insights into why you might experience discomfort in your ears while using them. For more details, please refer to the helpful link below:
https://www.sony.com/electronics/support/articles/00282845
Thanks for choosing Sony!
-Jess
- Pros mentioned:Comfort
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after doing some research I found these for consideration and after several weeks of listening to them they are a great fit and buy for my budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlexanderC,
Good decision and we're glad that you found the right headphone for you. We're happy to hear that you like the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Bass heavy!
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Eq adjustment, noise cancellation, compatible apps with Sound 360. Only down side is too big and moves around a lot for the gym. Other than that definitely an everyday pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianR,
Thank you for sharing your feedback with our Sony WH1000XM4. We are delighted that you appreciate the audio quality, adjustable equalizer and the noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! Great features , love that you can set your preferences via the app. I love that it stops and starts music when you speak and continues right where you left off so you don’t miss a beat. Just so many great controls you at your finger tips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JMedina, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app and you appreciate that you can control most functions on the headphones and some of the newest features of the headphones such as the speak-to-chat, and more. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess
- Pros mentioned:Sound quality
Silence is golden.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound cancelling! Totally masks noisy appliances and random household noise. I selected this product on the advice of a Geek Squad guy at the Dublin store. Trustworthy advice. Thanks Man! I chose sound quality over heavy bass sound quality of a similar model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SightSoundSequence,
We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
mother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter really feels that it blocks out the noise while studying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelleM, we're glad to hear that your daughter is enjoying her new noise canceling headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Overall great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these for the gym, and they stay mostly on my head except when benching or laying down. Great sound quality great nc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eliud, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these in the hope that they would minimize the ear aches received on planes. They didn’t minimize the ear aches, but I decided to keep them because of the quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samir317, Thank you for taking your time to review our product! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl