Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12762433
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the phenomenal sound quality, exceptional comfort, and impressive battery life. They also appreciate the solid bass, lightweight feel, great fit, and reliable connectivity, alongside its premium design. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones ive ever had…. I love it for the gym and studying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN, we're glad you love your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this headphones for my trip Puerto Rico. I have to say I am impressed with the noise cancelation in the plane and also with the sound quality. This pair of headphones came with everything I needed for my travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vieques, Awesome! We are so glad to hear that you are happy with the noise canceling and sound quality of your new WH-1000XM4 headphones! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sound block and clarity are great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can hear parts of the music I didn’t even know were there before. Such clarity. But the best part is the noise cancelling. I struggle with hearing when there is background noise but these guys I can block all that out and hear what I want.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Copo, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent over-the-ear choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews are accurate, this is simply one of thr best headphones you can buy. Noice cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WMSRees, awesome! We're glad you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
The best I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned great headphones, until now! The sound is amazing, but the noise canceling is what makes this headphones GREAT! I highly recommend this, especially for students. When I study, I put this on and I can't hear a thing, not even when the air conditioner kicks on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cass, we're glad that you found the perfect headphones for your needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, these have really good noise cancellation it literally canceled out all the noise at my track meet the first time I use it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AronL,
Great! It's nice to hear that you like how our WH1000XM4 canceled unwanted noise letting you enjoy your favorite music. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Best noise.cancellation I’ve seen (heard)
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal noise canceling, especially on constant background noise like jet engines in flight. Sony includes a decent case, headphone cable, and airline adapter for that as well. But even in everyday life they sound great and block a ton of unwanted noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechEnthusiast, Awesome! Glad to hear that you like the Noise-cancelling and accessories that comes with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awesome mid range $ headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Powerbeats pro which I was blown away with, these are even better! I suggest looking up some good eq settings for the app though, they don’t come out of the box that impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SwarleyJ, Glad to hear that you are happy with your new WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. -Carl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive heard these were good headphones and now i see why people like them so much. They are comfortable and the quality of the audio is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are thrilled to know that our WH1000XM4 are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, only complaint i have is that if you wear them too long it warms up your ears. A very minor annoyance
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Terj,
Thank you for purchasing our Sony WH1000XM4. It's nice to hear that you are pleased with the noise canceling capability of our XM4. Your feedback about the ear muffs is highly appreciated and will help us improve our future products. When wearing the headphone for a long period, it may cause a warm feeling to the user's ears. We suggest taking them off immediately and let your ears rest. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Nice one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ULT seem to better than this tbh. Still its a great headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhishek, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Favorite pair ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own the M3 pair. These are much more comfortable and they have a few more perks than the M3. You can set it up so that the music stops when you start talking and then starts playing your music when you stop talking. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Murkzi,
Great! We're glad that you are enjoying the upgrades on the WH1000XM4 like the Speak-to-Chat function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Another great product from Sony.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. Love Sony products to begin with and these are very awesome. Love the noise cancelling along with the ability to pause what your listening to with one hand on an ear piece. Great sound quality! No disappointment here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zack, Awesome! We're glad that you like the noise canceling, features, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is these headphones is amazing. Clear high times and string but not overpowering bass. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkO,
Perfect! We're glad that you like the sound quality and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, highly recommended. Love that I don't have to take off my headphones to hear people when talking. Clear in phone calls and noise canceling is by far better than most
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timlaanit, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was amazing, noice canceling was top tier but was not best for the gym due to distortion during frequent movements.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javier,
Many thanks for the 5-star rating! We're glad to hear you like the superb sound and noise canceling features of your WH1000XM4 headphones. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
When there is a human body between the headset and the Bluetooth device
In this case, put the Bluetooth device in the same direction as the antenna of the headset to improve the Bluetooth communications.
When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train.
For reference: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
Sony values customers opinion as we always strive to provide the best experience possible. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Best noise-cancelling headphones out there
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I turn them on and the world is GONE! They are very easy to use, and their functionality is completely intuitive. The phone app is also intuitive and easy to use. They're spendy, but they're worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pappysinger, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These weren't my first headphones, so I know when I say these are better than the others I'm telling the truth. They are worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kason,
Nice! Thanks for the feedback and we are thrilled that you are pleased with the performance and quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great set of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Overall the headphones are fantastic. The Sennheiser Momentum 3s do have more bass without any EQ, but the comfort and noise cancelling are superior. With the sale due to the holidays, no regrets with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi emiranda2285,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
High quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, the sound is amazing, highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArminA,
That's great! We're happy to hear that you like the sound and quality of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David