Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12762433
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Outstanding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones I’ve ever had, if I could rate them higher that 5 stars I would.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielD,
Perfect! We're thrilled that you are having a great experience with these headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with these. Excellent sound, no annoying hissing or “fuzz” when noise canceling is on and the ability to have a conversation with someone next to you by easily pausing content with voice or hand touch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eevee, We are glad to hear that you are very happy with your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. -Vincent
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality nice bass excellent noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Pleased,
Thanks for the review! It brings us great joy to hear that you are enjoying your Sony Headphones so much! Enjoy of the premium sound quality and amazing noise cancellation features! Let's not forget they can also provide up to 30-hours of music, allowing you to enjoy to your favorite tunes for all day long! If you have any recommendation for the headphones to earn a 5-stars rating, make sure to let us know, as we love to get recommendations from customer so we can continue striving for excellence!
Thank you very much for choosing Sony, have a fantastic day!
-DiegoV
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sony always makes a great product and these are no exception.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, JaclynaG!
We are so pleased to hear that you are enjoying your WH-1000XM4 headphones! Your feedback that Sony always makes a great product and that these are no exception is a wonderful compliment to our entire team.
Thank you again for your continued loyalty to Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Apple pie for the ear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!!!! Money well worth spent. Would recommend for other
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, CharlieS! We appreciate the perfect rating! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Value for money by Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift. Does everything as described. Sound quality and unique features are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenarthurM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the features and incredible sound quality of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on black friday cause I've been waiting for a price drop. I love the sound. It adjusts according to ambient sound and cancels really well. Stylish with a nice carrying case. They ain't cheap but they are quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
We're glad that you're happy with your investment. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort
Beautiful matte midnight blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. They're comfortable and cute. I love the midnight blue color and the case that comes with them is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for Christmas. Nice surprise and they are enjoying the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanR,
It is great to hear that the WH-1000XM4 made for such a wonderful Christmas surprise! We are so glad to know the recipient is enjoying their new headphones and experiencing everything they have to offer.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Worth every penny! Best headphones of 2020!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on these headphones a boy were they on point! These headphones have great build quality, noise cancelation, and awesome sound quality. I am glad that I splurged on these Sony WH-1000XM4 headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hurtem,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Good Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Great surround sound and noise cancellation. Lots of onboard features and shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NoahS,
That's nice to hear that you appreciate all the great things with our Sony WH1000XM4 like the sound quality, noise cancelcing capability and other awesome features. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
good headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, great sound, a little expensive but worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gator1freak, That's awesome! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Sony WH-1000XM4 Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones you can buy at the moment. The noise cancellation, sound quality, and build make it such an easy pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosB, Thank you for the positive review! We're so glad you like the excellent noise cancellation, great sound quality, and overall built of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Sound quality
High quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancellation is perfect super glad I made this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nathaniel, Thanks for the 5-star rating! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new headphones. I use them when I work out at the club. It was easy to pair up with my phone. Great sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meanguy2020,
That's awesome! Thank you for spending time writing this review. We're glad that you love your new Sony WH1000XM4 and how you appreciate the audio quality and how wasy to pair it with your phone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
ANC is best in class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of headphones is absolutely amazing when it comes to the active noise canceling features provided in the software. Default EQ options cover a broad spectrum and customizable ANC gives a top tier listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hiro,
Great! We're glad that you're enjoying the amazing features of the headphones like its noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Enjoying the features and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this headset. I had a 2 year old Bose headset and a internal wire broke and Bose would not fix but was willing to give me a small credit towards a new one. I decided to try this headset. While new, I am very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this headset and never regretted. Noise cancellation is perfect and has touch accessibilities on the right side of the headphones.Pretty good for a good price. Sony did not fail on this
I would recommend this to a friendBrand response from SonyListens
Posted .Hello XboxSeriesS,
Wow! Thank you for the wonderful feedback and we are thrilled to hear that you are pleased with the noise canceling capability and touch sensor feature of our WH1000XM4. Surely, no regret! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first pair of noise cancelling headphones, and I am never going back. It is perfect for me while working from home. I have used it hours on end without feeling any headaches
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennnnnnn,
You made the right choice with the Sony WH1000XM4! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphones lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones was for my son he said the noise cancellation is better than Beats cancellation in overall he said sony are better than beats .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ben3120,
That's very nice to hear! We're glad your son likes the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David