Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12762433
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a superior sound quality and I recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvisaB,
Amazing! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best noice cancelli g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice cancelling headphones, used to have bose 700, bit their software its never good. Sony has a very stable system here, to me the best in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JLGC,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Five Star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted. Still learning to navigate, but Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, LynnL!
That's awesome! We're truly happy that you found the right headphone for you. We're delighted to hear that you like your new Sony WH1000XM4 and it's comfortable to use. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was delivered promptly and has amazing sound canceling performance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepakP,
That's wonderful to hear! We're thrilled your WH-1000XM4 headphones were delivered promptly and that you are experiencing the amazing sound canceling performance. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Great sound quality with ease of pairing.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair. The only downside would be the choice of materials as it is feels very light and fragile. The padding on the ear cups are comfy but I feel that they are difficult to keep clean without wearing the material out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hwangatron3000,
We're glad that you like the sound quality of headphones and had an easy time pairing them with your source device. Your feedback about the design and hardware is greatly appreciated. We hope you continue to enjoy these amazing headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Incredible Noise Cancelation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough good things about these headphones. They were a gift for my wife. She let me try them and Boy did I get her a great set of headphones!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustMe, We are glad to hear that. You chose the best for her! Her new WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Superb sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb sound quality! Love the blue color so much too. Just buy it, it's the best in the market. The noise cancellation is top notch too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vacuum,
Thank you so much for such a great review! We're glad to hear you are enjoying the amazing sound, color and noise canceling features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
A+++++
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and noise canseling. Would recomend 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sislei,
Great! We're glad that you are amazed by the awesome sound quality and superb noise canceling feature of our WH1000XM4. Thank you for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Cans.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless noise cancelling headset i have purchased. Love it over the Bose for sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, Thank you for the 5-star rating! We're glad you love the great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best I have ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product!! Great look and even better sound quality! Noise cancellation is truly amazing! Highly recommended!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome GEE328! We're glad you're enjoying the noise cancellation feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Highly recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great sound and all. Would highly recommend for usage. Definitely is a big improvement from the Sony WHXB900N.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechReviews, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay
- Pros mentioned:Sound quality
Sony noise cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superb noise cancelling with clear sound. Ordered online and ready for pickup in 30 minutes. Brought to the car within 5 minutes of arriving at the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatH,
We're thrilled that you're enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are some of the beat I’ve had. I use them for working out and video editing. Amazing sound and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffery, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
The BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are literally the best. 10 out of 10 recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kylie,
Wow! Thanks for your feedback and for your recommendation! We are truly happy that you like the performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Teenager loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a teenager and they love it! Definitely would recommend this to anyone looking for headphones like this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyPar3nt, Amazing! We're glad that they love our newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony xm4 headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality and sound quality 10/10 I recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omari,
Great! Thanks for sharing your feedback and we're glad that you appreciate the build quality and audio quality of our WH1000XM4. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing!!! After watching several videos on headphones to buy I decided to buy the headphones. I have no regrets about the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, we are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. And, with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ! Would recommend for noise cancelling. Great on recent flight !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinS, we're glad you like sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Last Over Ears youll ever need
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later and these are still my daily drivers!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JacobV,
Nice! Thank you for the feedback and we're happy to hear that you still enjoy good sound quality with our XM4. Thank you for choosing and trusting Sony! - Marco
- Pros mentioned:Sound quality
As usual, Sony blow my mind!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on every check mark! What is good ? Everything about it. What is bad ? Nothing so far. I will love to see cushions pads for a replacement on Best Buy also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HonestlyReviewer, Good to know that you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. The cushion pads are replaceable. Should you need assistance in getting the cushion pad, please email us at socialsupport@am.sony.com.
Thanks for choosing Sony. Erin