Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12762433
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Somy Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mf quality. So good I couldn’t hear the thieves breaking into my home. Overall 9/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BDJakaBigDaddyJoey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great product, sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Fit a little loose on head. Tried adjusting but couldnt get it just right. Sound is great, cancelation good. I would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelO, Thank you so much for taking the time to leave us a review of your WH1000XM4! We're very happy to hear you like the great sound quality and excellent noise cancellation of your new Sony headphones. To ensure a tight fit, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than JBL headphones I highly recommend this one
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, MaamaqC!
We are absolutely thrilled to hear that the WH-1000XM4 have impressed you and that you feel they are superior to the competition! That is high praise, and we appreciate your strong recommendation.
We designed the XM4s to deliver industry-leading noise cancellation and premium sound quality, so it's rewarding to know you love the experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item for use at home, on a plane, in a crowd.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnW, Awesome! We're glad to hear that you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones quality is quite great. Heard really good things about this product. In the end it did not dissapoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javy,
We appreciate the 5-star rating! We're glad you like the quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Excellent Headphones but makes ears hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my ears hot for more than 30 minutes on my head, but otherwise awesome and best ANC headphones I've owned!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ro49, we're glad that you're enjoying the noise canceling function of the headphones. Make sure to adjust the headband for the best fit and comfort. You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
~Ralph
- Pros mentioned:Comfort
Great sound. Great comfort!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and really good comfort. The bluetooth will connect everytime!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrAonair, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones that work well with every device I've tried. The noise canceling feature works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome to hear that, Troy! We're extremely pleased to hear you are enjoying the superb features, excellent noise cancellation, amazing sound, it works great with all your devices. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have completely exceeded my expectations and I would purchase them again. They are amazing at blocking peripheral noise and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We're thrilled that these headphones have exceeded your expectations. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, are these headphones cool! The noise cancelling features are amazing and the sound is exceptional! I highly recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rinku, Great! Good to know you're enjoying the industry-leading noise canceling feature and exceptional sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The best I’ve tried
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive tried multiple headphones within this price range and nothing beats this. I’d totally recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great consumer-level headphones. The excellent noise canceling and sound these headphones offer is something not many other headphones come close to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoomerW12,
Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
My time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can hear my mom ;) great sound blocking. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cariduro,
Nice! We're glad that you appreciate the awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! The noise canceling is amazing and so helpful when I am studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ella, That's amazing! We're truly happy to hear you are satisfied with the excellent noise canceling of your WH-1000XM4 and that you are enjoying using them, especially when you're studying. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Comfort
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can you go wrong with these. They are so comfortable and amazing. Love the features that adapts to your listening style. All in all so happy with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wipeout74,
Awesome! We're happy to hear that these headphones fit your lifestyle perfectly. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound qualityCons mentioned:Volume
Decent headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re pretty great for noise cancellation. They won’t stay on your head when working out in the gym. Not very load as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TashunB, Thanks for sharing your experience with the WH1000XM4 Wireless Headphones. We're glad to hear that you are impressed with the noise cancellation feature of the headphones. As it turns out, the headphones aren't quite designed for sports. To prevent the unit from falling, adjusting the headband and the earpads properly can help for a firmer hold and better noise canceling experience. To improve the sound level of your headphones, redo the connection on your headphones and source device and try increasing the volume on both devices. Hope this helps. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound quality!! Highly recommend when traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CardFan,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best noise cancelling with most features!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding wireless over the ear headphones ever! The only reason to go for Bose would be slightly more comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ksam,
Thanks for sharing your review and experience with the Sony WH1000XM4. We're glad that you like the sound quality of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband to your needs.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best of the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now this is true noise cancelling, have tried many other cheaper alternatives to canceling out noise, but none had been as good as these Sony headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yorch,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the gym! Keeps noise out just as advertised!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NestorL,
Great! It's nice to know that our WH1000XM4 performs well, keeping out the noise and letting you focus on your exercise, thanks to its noise canceling capability. Thanks for choosing Sony and enjoy! - Marco