Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 12762433
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
GREAT HEADPHONES
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT HEADPHONES FOR NOISE CANCELLING AND GREAT SOUND
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoF, we're glad you like the noise canceling and sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Noise be gone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Skipped out on the M3 model and I am glad that I picked these up. Truly a joy to experience audio through these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olbuddy,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, crisp, clear sound! Interface is good, a lot of options, maybe a little bit too much. Lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmp101, Thank you for the 5-star rating! We're pleased to hear you like the overall sound quality, interface, and tons of features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Get these.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. Price is high but so is the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reggie, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Very good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super and I recommend them to everyone who noise problem around them when you need to focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your enthusiastic feedback and recommendation, LaurierHT! We're glad to hear that the WH-1000XM4 headphones have helped you stay focused in noisy environments. These headphones are designed with advanced noise cancellation technology and adaptive sound control to minimize distractions, making them a great choice for those who need to concentrate—whether at work, studying, or during travel. We appreciate you recommending them to others facing similar noise challenges, and we're delighted they're meeting your needs for comfort, sound quality, and creating a quieter space wherever you are.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Superb noise cancelling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Noise cancelling is superb! Highly recommended. I got the midnight bkue color, totally love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PoiPoi,
We are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
NICE with a small issue
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy silent when on, make sure you dont walk around the city!!! Verrry great sound ...slightest muffle with bassy songs tho.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing Headphones I have ever owned!! The noise canceling feature is by far better than any other brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
Merry Christmas To ME
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to SYNC with all my devices!! Switching between devices is VERY EASY!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeM,
Thank you for the 5-star rating and we're glad the headphones works well with your devices. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and keeps the outside sounds out. good value
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect, JosephS! We're glad that you are happy with your new headphones. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony and enjoy your speaker! -Craig
- Pros mentioned:Sound quality
sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for use with my television. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MargoB, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and his location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great sound, great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and build quality, very impressed with this product would fully recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Outstanding headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are outstanding. I never realized how amazing noise cancelling technology can be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomeComputer,
Awesome! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! This is the second Pair of Sony headphones we’ve purchased.We Updated to a new pair. Will buy Sony brand again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamR,
Great! Good to know that you've been enjoying our amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Trusted brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. I can really enjoy the music because he sounds are perfect!! Sony brand can be trusted!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cool,
Awesome! We appreciate your trust. Good to know that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound…ease of use and just great purchase. You get what you pay for.. and these are quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyR,
Great! We're glad that you like the sound quality and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headphones I’ve Ever Used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are perfect at doing everything I want headphones to do and the noise cancelation is actually amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
You made the right choice! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and great sound quality of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the headphones overall, really does the job well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi diazkarla,
Thank you for the purchase! We're glad to hear that you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sound quality is great, noise cancellation is AMAZING. I'd buy this again and again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saif Great! We're pleased to hear that you like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Good bass for a wireless headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it since I can adjust the audio settings using tge app. And Good bass for a wireless headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorge,
Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph