Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Pricey, but worth every penny !!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the 1000xm3 and thought they were great. These are an improvement on an already awesome product. Haven't tested battery life, but i haven't had to charge them since i fully charged them last. The sound quality is amazing, noise cancelling is top notch!( I tried the bose 700's as well. Nice, but not as good as Sony.) I see why they call it industry leading! Haven't been this impressed with headphones for a long time!! Definitely wirth every penny!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theory, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancelling quality; comfortable, works well, battery lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! We're glad that you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Love Sony's Sound Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on thus noise cancelling headphone. It offers many of the same features as Apple and Bose. I've always been satisfied with Sony's sound quality. They're also comfy, even after hours of editing photos, and the grey color matches much of my equipment which give it aesthetic bonus points.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrick, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality, Weight
Perfect Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1) The sound quality is great. 2) The noise canceling feature is great. 3) Very easy to link my phone; 4) Ligh weight; 5) Compact, easy to carry 6) Comes with useful accessories.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WEA10023, Awesome! We are so glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Get em
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gym use these headphones are amazing, the noise suppression is incredible and the audio is just as good, battery life is also long lasting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceB, we're glad you are enjoying our product product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Thank you Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will change your life. If you don’t have super high quality speakers, and yea those are a lot more expensive, get these to start. You will be blown away. They give you super hearing powers when you cup your hand over one side. Connect great. Sony absolutely smashed this generation. You are seriously missing out if you do not have these. Battery has been great but who cares… the sound makes the world melt away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trix, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating!
Regards,
Carl
- Pros mentioned:Battery life, Sound quality
Compact, comfortable, overall great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Noise canceling is the best i have come across. I love the fact that i can fold them up and travel with them. Battery life is insane, took them to work and used them for four eight hour days. Towards the end of the fourth i got the low battery warning. Overall very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnSmiles, Great! We're very pleased to hear you like the amazing sound quality, industry-leading noise cancellation, comfortable fit, and excellent battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Wow these are astonishing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I am beyond impressed! My first pair of sony headphones. Coming from AKG i am very surprised. These are the best sounding headphones i ever heard the noise canceling is just amazing cant compare to any other noise canceling this is almost my first ANC. I see why people fan boy over these headphones i now get the hype now. If you want unbelievable sound very comfortable with awesome battery life these are your best option BUY THEM
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, comfort and battery life of the WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
MG headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Comfortable on the ears and head. Great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, MattG,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
I use them all the time!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVEEEE!! I love these so much! I use them mostly on flights to block out noise and they work amazing. They have great battery life, a good app, and awesome sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaby, we're glad you like the battery life and sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
The Best Purchase for Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beat headphone I had in years. the headphones are super comfy and they do not slid down. they truly are noise cancellation because when i can’t hear when people call my name, i only see them mouth but no sound comes out. definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElizabethD,
Thank you for your recommendation and for giving our WH1000XM4 and 5 star rating! We are truly happy to hear that you are pleased with the amazing noise canceling capability and comfortability of our WH100XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Fantastic Bluetooth headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned Stax, Sennheiser, and Bose headphones. These Sony wireless Bluetooth headphones are by far the best. They sound fantastic and are extremely comfortable. You can wear them for hours and not know they are there. Noise reduction works great and the right earphone can control volume and song selection. The other day I cut the grass wearing these phones and could not hear the mower. I could have cut another yard or two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi drums, we're glad you like the sound quality and comfort of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, battery lasts all day. The battery doesn't seem quite as good as advertised, but I often have them on 12+ hours a day and never have to charge them before bed. Noise cancelling is crazy good. I've had these for about 6 months and there are no signs of wear - build quality seems sturdy. I do wish you could have them on and charging at the same time for when the battery inevitably deteriorates.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fourtwo, Awesome! We are glad that you like the sound quality and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
The best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife used these to cope with anxiety and over stimulation and it has been so helpful! She LOVES them. We’re so happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sykes,
Thank you for choosing Sony!
We couldn’t be happier to hear that the WH1000XM4 headphones have provided significant support in managing sensory sensitivity and stress for your wife. It is truly rewarding to know our products can contribute positively to your well-being. We sincerely appreciate you sharing your experience and allowing us to be part of this meaningful aspect of your lives.
Best regards,
-Fred
- Pros mentioned:Sound quality
Noise Cancelling Headsets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headsets. I bought them for the noise cancelling effect, which has been working great so far. After I have been able to connect them to my older TV's and Tablet, I have this,wonderful surround sound effect. Even though I did not plan buying headsets,that pricey, it definitely was a good investment. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JanetH,
Thanks for the great review! It brings us great joy to hear that your Headphones are meeting your needs effectively! With their comfortable design, amazing Sound Quality and Noise Cancelling feature, we are glad they are a nice asset for you!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Best sounding headphones, with one annoying issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying I loved the Sony XM4's. They were very comfortable, easy to use, and sounded great. They could pair with 2 devices at once, so I could use them with my Iphone and Macbook together. I ultimately returned these though due to an annoying hissing sound in the right ear cup. I had tried many things to correct it, but after looking it up online, I saw many people with the same issue. The problem is with the way the noise cancelling corrects for quiet environments. If I deactivate the noise cancelling, the hissing goes away. However, I bought these to be ultra quiet. Hopefully Sony with correct this issue so I can buy an updated version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duckies,
We're glad that you like the comfort, user-friendly functions, sound quality, and multipoint function of the headphones. It's unfortunate that you had to return it because of a hissing sound. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
- Pros mentioned:Comfort, Sound quality
My experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones allow you to hear things in certain songs you wouldn't be able to do on regular everyday headphones. These have the comfort of everyday headphones, however, the immersion within the headphones itself is an experience—a unique one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaiedS,
That's awesome! Thank you for sharing your wonderful experience with our Sony WH1000XM4. We're glad that you like the comfort and quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Present for teenage son - loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present for our teenage son and he loves them even more than he thought he would. Great features and good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AZACE!
We are so happy to hear that your son is loving his new WH-1000XM4 headphones even more than expected! It sounds like they were the perfect gift. We hope he continues to enjoy those great features and the amazing sound quality for a long time to come.
Thank you for choosing Sony for such a special present!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Almost perfect with some quirks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's great: Very comfortable to wear. Solid construction. Good sound. Noise cancelling is very good. Sound quality seems also very good. Folds neatly into a small carrying case. Cool color (midnight blue) Needs improvement: This is my personal preference but volume control, swiping up on right cup feels awkward. Forward and backward feels natural. Adaptive sound control didn't work well for me. When I tried it, it kept changing mode every 30 seconds or so. I just turned it off. Overall, I really like it. Even more so when I got money back because price dropped within 2 weeks of purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IowaCountryBoy,
Thank you so much for the 4 Star review!
We are thrilled to hear you are satisfied with the comfortable fit & build design, outstanding sound quality, color & carrying case, and industry-leading noise canceling function of our WH-1000XM4.
We greatly appreciate your feedback with the touch control sensor of these headphones. And for the adaptive sound control, you may find the following link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00229328
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
Romeo
- Pros mentioned:Sound quality, Weight
Love the sound!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and great design. I love the sound and deep bass response.
I would recommend this to a friendBrand response from SonyListens
Posted .HI MauiBlue,
We're glad you like the design and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David