Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
The Greatest Headphones ever created
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly didn't know what to expect with the m4s. The last set of Sony headphones I had were the XB 950N1s. My older Sony headphones had lots of bass but the mid-range and vocals and highs were absolutely terrible. The enforce have blown my N1's out of the water! These are probably the best sounding headphones I've ever owned. They are also second to none for noise canceling. I would definitely recommend these doing one looking for a great set of headphones.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
best NC Headphones !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my everyday Headphones!! NC is amazing, Sound quality is top notch. Touch interface is sometime a bit annoying but it will grow on you (still prefer physical buttons) It is light and comfy enough to stay on my head during 9to5 hours and extra. If you want to use this for mobile gaming , it works fine, I'm a hardcore player with PUBG mobile , this headset has been an extra help for my gameplay!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vince,
Thank you for the 5-star rating and we are glad you like the sound quality of the headphones for your games. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy at Thanksgiving, worth every penny. Sound quality is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vignesh,
It is fantastic to know that your WH-1000XM4 was such a great Thanksgiving find! We are thrilled that you find them worth every penny and that the outstanding sound quality is making your purchase feel like a success.
We appreciate you choosing Sony.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
amazing headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. if you’re autistic or get overstimulated with sound easily these are your go to. i love them.comfort is amazing. sound quality is great even comes with an app to edit settings for them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello what,
Perfect! Thanks for the feedback and we are very happy that our XM4 headphone were able to help you focus. It's nice to know that you appreciate the sound quality, comfort and the Sony app. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the M2s that I had and that is saying something. I'm not an audiophile but these headphones give a slight improvement in sound quality, interesting features like the one that detects if you have the headphones off and pauses your music. It's pretty comfortable as well and the noise cancelling is really good for when I need to study. Overall, these are amazing headphones and the sale made it even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied! We're glad that you like the noise-canceling feature, sound quality and comfort of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Hands down the best headphone on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, the best headphone on the market for it price range. Sony need to do more promotions for these headphone. Because the only reason I even known about these headphone is because it was compare to the new Apple headphone. Bose is good but it’s price range??? You better off buying two xm3. Xm3 is also good, this is better with the noise canceling and the headphone last a long time, it been 2 weeks now and it didn’t have to charge it yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenRock,
You made the right choice with these Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We do appreciate your feedback about promoting the product. Thanks for sharing your review and for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancelling quality; comfortable, works well, battery lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! We're glad that you like the sound quality, noise canceling function, comfort, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Excellent but...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've worn. The sound is so clear and the bass is perfect where it doesn't muffled the music. The comfort is good but if you have them on at least 3 hours, your outside ears starts hurting in discomfort. The JBL under armour is the most comfortable. Battery life is very long. Overall everything is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YikesBikes,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and battery life of the headphones. We also appreciate your review about the comfort of the headphones. For optimum performance, make sure that you are wearing the headphones properly. You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Made a great gift for my teenage son.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gift for my teenage. He loves the sound quality and is impressed with the great noise canceling and sound isolation. They are comfortable to wear and he can pack them up in the carrying case to take on mass transit easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshT,
That's great! We're happy that he loves his new headphone for having such an amazing sound quality, superb noise canceling capability and comfortable to use. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Excellent noise canceling and super comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headset. Great sound and the noise canceling is among the best I've used (compared to Bose and Sennheiser). Very comfortable and the fit sits right outside my ears. Pads can get a little sweaty during extended use, but that's a given with pleather pads. Love that the earcups fold down to sit flat. Build quality feels light, but sturdy if that's possible. USB-C charging is fast! Works well wired to a USB-C DAC for my iPad Pro, too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi venkman781,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
'Perfect, very lovely headphone'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above all, I am satisfied with the function that reproduces sound excellently, and additionally, I am very satisfied with the noise canceling function. Not only that, but the design of the headphones and case are also very, very great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeongS,
We highly appreciate you sharing your honest review/feedback on our WH1000XM4. We are truly delighted to hear that ou are satisfied with the sound quality, noise canceling capability and design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Thank you Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will change your life. If you don’t have super high quality speakers, and yea those are a lot more expensive, get these to start. You will be blown away. They give you super hearing powers when you cup your hand over one side. Connect great. Sony absolutely smashed this generation. You are seriously missing out if you do not have these. Battery has been great but who cares… the sound makes the world melt away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trix, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating!
Regards,
Carl
- Pros mentioned:Battery life, Sound quality
Excellent Sound Quality and Noise Cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I almost didn't buy these- but I am glad I did. The sound quality is superb, especially for the price. The model is already a couple of years old but abosutely worth it. I honestly forget to charge it because the battery life is that good. My main driver during flights, long or short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelsey,
You made the right choice! We're glad that you are enjoying the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best noise cancellation over the ear headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best noise canceling over the ear headphones. It sounds great, comfortable for your ear and light weight. Case is convenient to travel with. The only issue I had “my ears gets hot after an hour or so” which is not comfortable for me. I don’t over the ear headphones are for me. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepakK, Thank you for the great review! We're thrilled you like the amazing noise cancellation, great sound quality, comfortable fit, lightweight design, and portable carrying case of your new Sony WH-1000XM4.
To prevent the earpads from getting too hot and to ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Amazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for Christmas and let me just start off with saying wow! I am not well versed in tech but the sound quality, noise canceling and comfort these provide are outstanding. I never found headphones to be comfortable until I put these on. From the experience we have had so far, 100% would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllyssaR, This is a great Christmas gift idea! Thank you for purchasing the Sony WH-1000XM4 headphones! We're glad to hear you like the great sound quality, excellent noise cancellation, and comfortable fit of the Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Sound is fantastic and the noise canceling function is life changing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaL,
That is wonderful to hear! We are thrilled that you love your WH-1000XM4 headphones, and that you find the sound quality fantastic and the industry-leading noise canceling function to be "life-changing." The WH-1000XM4 achieves this level of performance using our HD Noise Canceling Processor QN1 and Dual Noise Sensor technology, which work together to block out low-frequency and constant ambient noise, creating a truly personal oasis of sound. Thanks for choosing Sony!
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Pricey, but worth every penny !!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the 1000xm3 and thought they were great. These are an improvement on an already awesome product. Haven't tested battery life, but i haven't had to charge them since i fully charged them last. The sound quality is amazing, noise cancelling is top notch!( I tried the bose 700's as well. Nice, but not as good as Sony.) I see why they call it industry leading! Haven't been this impressed with headphones for a long time!! Definitely wirth every penny!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theory, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Perfect just perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good…..i think for thr price i paid (200$) on sale these are great. A buddy of mine has the xm5’s and while i can say the headband is slightly lighter in the xm5’s its not so much of a difference that i genuinely care or wish i had gotten the 5’s. And as far as sound quality goes the xm5 has negligiblably better base like if you tweak around the EQ settings with the 4’s to get yiur desired base the sound is almost indistinguishable from the 5’s. If you have 400$ get the XM5’s and if you only got 200$ and the xm4’s are on sale def get the 4s you def wont regret it and i know i sure dont
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Wow these are astonishing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I am beyond impressed! My first pair of sony headphones. Coming from AKG i am very surprised. These are the best sounding headphones i ever heard the noise canceling is just amazing cant compare to any other noise canceling this is almost my first ANC. I see why people fan boy over these headphones i now get the hype now. If you want unbelievable sound very comfortable with awesome battery life these are your best option BUY THEM
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, comfort and battery life of the WH-1000XM4 Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was needing. Seamless connectivity, corded option, and over ear comfort I cannot find anywhere else.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Greg!
We are absolutely delighted to hear that the WH-1000XM4 headphones are providing you with exactly what you needed!
It's incredibly rewarding to know that the combination of seamless connectivity, the option for a corded connection, and the over-ear comfort is delivering a listening experience you can't find anywhere else.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team