Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent Noise Cancellation …
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for noise cancellation. Great for enjoying movies. These headphones provide a relaxing musical experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Food,
Awesome! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. There is great bass and the sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsiahC, Thank you for sharing your experience! We're thrilled to hear that you are satisfied with your Sony XM4 headphones and that the sound quality, particularly the bass, meets your expectations. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality, Weight
M4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever purchased! Very light and has sound. I can run and lift with it just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and light weight design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
No over hype here. Real Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow wow wow. These headphones and everyones review have not disappointed thats for sure. and the bass hti on these are so much better then beats by dre and those are more expensive then these. Thank you to everyone who left the review that pushed me to give these a try. And if your reading mine you should get these. So far best headphones i have owned wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThatVato,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Noise cancellation feature is AMAZING! I’ve only had to charge my headphones once since May 24 2024. It is not July 6, 2024.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaiM,
Thank you for the purchase! We're glad to hear that you like the noise canceling and battery performance of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Crisp Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I compared them for a while to the Beats before purchasing. I got them for my daughter but loved them so much i just purchased some for myself. The sound quality is amazing. They are comfortable and easy to use. 10 out 10 I definitely recommemd these over the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrettyUnicorn,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality, comfort, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality is good. Need improvements in noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NaveenK,
Thank you for choosing Sony.
We're honored to hear that you appreciate the sound quality of the WH1000XM4 headphones. We regret any inconvenience caused by the noise cancellation performance and recommend reaching out to our support team for further assistance and a thorough evaluation of the issue.
Please contact them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
We appreciate your valuable feedback and thank you for bringing this to our attention.
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift and he loves them. He said the sound is great and they drown out all noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonnie!
Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones.
It is great to hear they were such a hit as a gift! We're delighted to know the sound quality is being enjoyed and that the industry-leading noise cancellation is effectively blocking out unwanted noise.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for myself because i wanted a good pair of headphones, and every review i seen said these are the best. The noise canceling is great, and doesn’t make your head feel a ton of pressure the way my Airpods Pro do. They also sound great! And i love that i can easily adjust the equalizer. The battery also last a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah, Excellent! Choosing these headphones will definitely be worth it! We are delighted to hear you like the superb sound quality, comfort, amazing noise cancellation, and long-lasting battery life. It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
Excellent Noise cancelling Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this headphone for past nine months and Sony never let me down. It's very handy and not heavy. The box provided is awesome and holds this well. Noise cancelling feature is great and when you speak it recognizes your voice and holds the audio. Volume can be adjusted on the headphone with fingers. That's kind of cool. Love this headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HShan, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality 10 out of 10 would recommend..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW,
We are thrilled to hear you’re giving the WH-1000XM4s a perfect 10/10! There is nothing we love more than hearing that our noise-cancelling technology is hitting the mark for you.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Amazing headphones, never want to take them off
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I’ve ever owned. Incredibly comfortable, you have to put these on to truly understand how amazingly soft they are. easy to adjust volume and change tracks, talking on the phone or to someone around you is crisp and clear. These are my go to whenever I’m at home and working around the house or on my cars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew, Glad to hear that you are happy with the WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Best pair of nose cancelling headphones I’ve owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down love these over the ear headphones! Bought a pair for myself, two for my partner (lost one pair on a flight), and gifted for a friend on Christmas. Noise cancelling is amazing, carrying case is handy and have even used it for gaming when I forgot my gaming headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maddie,
It brings us great satisfaction to hear that the WH1000XM4 has become such a favorite for you and your loved ones! We are delighted that you are enjoying the industry-leading Noise Canceling for a focused listening experience, as well as the versatile connectivity that allows you to transition seamlessly from travel to gaming.
Thank you for making Sony part of your listening experience!
Best regards,
Dominick
- Pros mentioned:Sound quality
You need these!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quility in sound, and noise cancellation. I love that they can bend so they fit in the case. There may be times where the app doesn't sync automatically with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AreliM, Fantastic! We're thrilled to hear you like great sound quality, top notch noise canceling feature, and comfortable fit of your Sony WH1000XM4. Please make sure to set the sound quality mode of the headset to “Priority on stable connection” mode to ensure a stable Bluetooth connection with your device. For more details, please refer to this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
best over the ear headphones I've ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best over the ear headphones I have used, worth the cost. Easy to wear for hours, excellent sound and excellent noise cancellation as well. I have an in-the-ear-canal set of Etymotics (ER4) with ear molds that are also excellent, but after an hour or two they start to irritate me. This headset is light and no irritation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fafow72,
Wow! Thank you so much for sharing your honest feedback with our WH-1000XM4. We are extremely pleased to hear you are satisfied with the excellent comfort fit & lightweight design, exceptional sound, and industry-leading noise canceling function of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
goooo sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony wxm4 are perfect for a person who loves music. this headphones will make you feel like you are in a concert. these earphones captures you right away and puts you into a different world. the battery life is perfect and the sound quality are the best i have heard. with noise canceling you cant hear anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tredreams, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones, good sound, stylish design, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriEp, Amazing! We're thrilled to hear you like the good sound, stylish design, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
My College Freshman LOVES these!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My college freshman loves these! Great sound, Very well balanced (not too bass-y like some). Good comfort for wearing for long periods of time. Noise cancelling perfect for coffee shops and libraries etc...
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, DT999!
That's awesome! We are truly happy that you are enjoying your new Sony WH1000XM4. We're glad that you appreciate the audio quality, comfort and noise canceling feature of our Sony XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Worth the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting them on sale was worth it, the noise cancellation alone makes them worth a good buck and the sound quality on top of battery life is worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HLEON, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Amazing Headphones for the price on Sale
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from beats Solo 3, better sound and ANC is pretty cool couldn't hear my fan running in my room. Easy to pair with my iPhone 13 Pro Max. The ear cushion area does get a bit warm but its still nice and conformable than the Solo 3 (It was very tight and couldn't where them for a long time.) $249 was the price when I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arsenaljr,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph