Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase this year. Noise canceling is prefect, sound is customizable, and battery lasts over a day and charges super quick. Seamlessly goes between my phone and laptop within 5 seconds of playing sounds when swapping between devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meli805,
You made the right choice! We're glad that you are enjoying the noise canceling, sound quality, battery life, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, good noise canceling, great fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amayah,
That's great to hear! We're delighted you're experiencing the high quality, effective noise canceling, and comfortable fit of your WH-1000XM4 headphones.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Outstanding!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound these bad boys produce and they are very comfortable to wear(even for someone with a big head and ears)! I would recommend these to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryno,
Great! It's nice to hear that you are love the sound quality and performance of our WH1000XM4 as well as the comfortability to wear it. We appreciate your recommendation and thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Love love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Just the noise canceling is amazing while still maintaining comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TDS1, Thanks for the 5-star rating! We're glad you love your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them mostly for study sessions and the gym the ANC is good keeps most of the noise out and the controls are a bit tricky at first but you eventually get the hang of it. And the baterry life is really good as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi everpt,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones out there!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones for my fiancé…. Gotta say I’m pretty jealous because they are awesome! Incredible sound quality, comfortable and intuitive controls!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EthanW,
Thank you for your purchase and we're glad that you appreciate the awesome sound quality, comfortability and the intuitive controls of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Birthday Gift for Myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love I treated myself to these for my birthday. It was a richer clearer sound. A single charge lasts awhile. My only complaint would be I also have Samsung buds pro, and i like that when i start talking it lowers the sound and starts back playing soon unlike these that take longer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungHoarder,
We're glad that you like the battery life and sound quality of the headphones. Your feedback about the Speak-to-Chat function is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones Inhage ever had, the noise cancelling is the best part!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, NinaM!
We’re so happy to hear that these are the best headphones you’ve ever had! It’s wonderful to know that the noise canceling is standing out as your favorite feature—it really makes a difference for immersive listening.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Unfortunately my son's Lab puppy destroyed the first pair. I had a chance to make a change but after listening to all the others again ... I chose the Sony's! It was the correct choice Great sound quality, Great connectivity, Great isolation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxonb1,
We regret to hear about what happened to the first pair of headphones. You may the right choice with the Sony WH1000XM4! We're glad that you like the sound quality, connectivity, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
XM4’s are awesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The sound it great. I had to use the eq to clear up a few things, and the app was kinda buggy until recently. Overall great value, and you will not be disappointed. I miss some of the functionality because I have an iPhone, but overall I’m happy with them. They do get warm around the ears after about an hour or so for me, but I have yet to find a super comfortable over the ear headphone. Don’t like the touch controls, or the custom button.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymone,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to download the latest software version of the headphones and Sony Headphones Connect app for optimum performance. Your feedback on these headphones is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and comfortable. I will buy again for my children
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyfF, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and connection is amazing and they are light and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesR, Thank you for the positive review! We're delighted to hear you like the amazing sound quality, excellent connectivity, and light and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found these headphones to be very comfortable. They work as advertised. The volume control on the right earcup needs a little work but they are quite satisfying. I would recommend them over the apple iPods max as the max is much heavier. The app works very well. Noise canceling is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hermanh, excellent! We're glad that you love the comfort, controls, app, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Best headphones I have had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work 10hr days in a loud environment. With these I can still hear my audio nice and clear. The amazing battery life on these means I can listen all day at work and not have to fret if I forget to charge them at night. I'll take these over beats any day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Levi,
Very nice! We're glad the headphones helps you with your daily activity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're glad you like the batter performance of the headphones. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
comfortable great noise cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are very comfortable and I love the feature where you can cover one headphone with your palm and can hear the ambience sound. Noise cancelling works great. Highly recommend these for travelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaJ, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like them alot they have a great sound I really recommend them you could take them anywhere Especially on the road trip They are really comfortable ..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatividadC, we're glad you like our industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Good value and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and do an excellent job of cancelling external sound. These work particularly well when one is playing music. And the quality of the speakers is very good. But just in case you think that these will cancel noise effectively without playing music - like if you want to do homework or something else and just block out noise - don't, because that won't happen. All in all, a great set of earphones though, and good value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake23,
We're glad that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the noise canceling function (without audio) is greatly appreciated. This will certainly help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
Best headphones ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. They are so comfortable and the battery lasts ages.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiogoZ, That's really cool! We're thrilled to hear that you feel the WH-1000XM4 is the best sounding headphones that you've owned. It's good to know these are perfect for your lifestyle and that you find them extremely comfortable for long wear without causing any discomfort or sweating. Thank you for leaving us such a wonderful review! Enjoy! -Jess
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Sound is fantastic and the noise canceling function is life changing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaL,
That is wonderful to hear! We are thrilled that you love your WH-1000XM4 headphones, and that you find the sound quality fantastic and the industry-leading noise canceling function to be "life-changing." The WH-1000XM4 achieves this level of performance using our HD Noise Canceling Processor QN1 and Dual Noise Sensor technology, which work together to block out low-frequency and constant ambient noise, creating a truly personal oasis of sound. Thanks for choosing Sony!
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Super comfortable & top of the line ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was considering getting the cheaper version of Sony's ANC headphones but after trying side-by-side, really there is no comparison. If you want a pair of headphones you can wear comfortably for hours and have some of the best noise cancellation, these really are the top of the line.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi strider47, thank you so much for your positive review! We are extremely thrilled our WH-1000XM4 suits your needs and expectations.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo