Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Noise Cancelling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling works so well soon as I put them on it felt like I was in my own world. I love the bass on them too watched a few movies and listened to music and i felt very immerse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseG, we're glad you love our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Good for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for college, it’s comfy as well as light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacC, Thank you for this amazing review of your WH-1000XM4. We're glad that you love the exceptional comfort and overall features of these lightweight headphones. These headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Great while exercising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is excellent. I’ve been using them while exercising and they are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC,
Thank you for taking the time to share your experience! We are delighted to hear that the sound quality of your WH-1000XM4 headphones is excellent and that they’re a great companion during your workouts.
These headphones are designed with industry-leading noise cancellation and a secure, comfortable fit to keep you motivated and immersed in your music. Plus, features like adaptive sound control and long battery life make them perfect for active use.
We appreciate you choosing Sony!
Best regards,
Estefany
Great for sleeping
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these strictly for sleeping. The ANC is very good, and the headphones are lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanteB,
Thank you for your review! We're glad to hear that your Sony WH-1000XM4 headphones are helping you get a peaceful sleep with their excellent noise cancellation and lightweight design. Wishing you many restful nights ahead!
Thank you for choosing Sony!
-Maria
Great headphones!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a pair of over the ear headphones in years. I had tried some earbuds, but they just were not comfortable. These are EXCELLENT!! The ANC, is incredible. They are comfortable and sound great. Definitely recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rlssss,
You made the right choice! We're glad that you like the noise canceling function, sound quality, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony WH1000 NC Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, works and sounds great, travels well... This'll be my second purchase, since my first was a gift from 4 yrs ago and still works reliably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ambibian, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suprised at how lightweight the headset is, and not bulky at all. The sound is great and if you use the accompanying app you can customize the touch shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deni,
Great! We're thrilled that you like the weight, design, sound quality, dedicated app (Sony Headphones Connect), and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Noise cancellation is amazing. They are also comfortable to the ears.
I would recommend this to a friendBattery life is insane
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery on these headphones last forever! I wore most of the time while working from home for a whole week and didn’t have to charge in between the 5 days. I love how minimal these headphones look and sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Naan,
We appreciate the 5-star rating and we're glad you like the battery performance and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great over-ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy listening to music with these but it's true that after a while your head starts to hurt a little because of the band and the ear cushions get kind of hot but overall these are great headphones with active noise cancelling literally you can't hear anything outside and I love it when going on the bus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brisa,
It's amazing to know they excel in music quality and noise cancellation, which is perfect for bus rides. Your feedback on comfort, mentioning the headband pressure and warmth from ear cushions is greatly appreciated. We do have good information on how to properly wear the headband headphones for optimal comfort. For your convenience, you can refer to the helpful link below:
https://www.sony.com/electronics/support/articles/00282845
Regards,
Jess
Sony WH-1000XM4 Headphones are better than Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Bose noise cancelling headphones with this Sony headphones and I do not regret it to this day! They are so comfortable and it is true noise cancelling. Easy to set up and operate. Connection to what I'm using them for is fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ragcog,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Love These Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones. Excellent sound! Great canceling noise too. Was great on the plane. Long battery life! All around great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryH,
That's perfect! We are thrilled to hear that you are pleased with the audio quality and noise canceling capability of our WH1000XM4 as well as the long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
Best Noise cancelling Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theses will always be my go to headphones they pull out almost all noises around you especially love theses when I travel
I would recommend this to a friendGreat noise-cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed new headphones. He researched headphones and came across this Sony wireless headphones. He liked its sleek design and the noise cancelling feature. He received this headphones for Christmas and was a happy boy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BBcustomer, We are glad to hear your son is happy with his new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and his location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for trusting Sony! Vincent
No brainer
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound- great! Comfort - great! Size - great Noise cancellation - great App- meh but ... Dual Bluetooth - dope AF Love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avery, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Great cans!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and sound for my dad who has hearing issues. The nose cancelling on flights are what tsealed the deal for him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Adrianh,
Nice! We're happy that you dad like his WH1000XM4 and were able to help him especially with his flights, thanks to the awesome noise canceling feature of the headphone. Thank you for choosing Sony! - Marco
Sony - WH-1000XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You already know. These are some of the best in the buisiness. SOny did not dissapoinrt. Great sound quality. Exceptional noise canceling. An all arount great performer. Very comfortable, but I still give Bose the slight egde in the arean of long-term comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tivo882,
Thank you for such a great review! We're glad that we meet your expectation with the WH-1000XM4. Good to know that you're enjoying the amazing sound quality, comfort and exceptional noise cancelling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate your feedback as it helps to improve the performance and quality of our products and services. Thanks for choosing Sony! Kris
No complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones, although it's a pretty steep price, I think that for the sound quality and how good the noise canceling is, it's worth it. It would last me about a week before I need to recharge it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GSPlayer,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones. They are the most comfortable, even better than the more expensive ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adc123,
We're honored the WH-1000XM4 headphones have earned the title of your favorite pair. We put extensive effort into the design, so hearing that the comfort stands out—even compared to more expensive models—is fantastic feedback. We hope you continue to enjoy the listening experience!
Thanks for trusting Sony.
Regards,
Dominick
Great for teen metal heads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my 15 year old son. He loves music and he tried the xm5, xm6, and he thought the xm4 were excellent for what he needed. The quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamQ,
We're so glad to hear that the WH-1000XM4 headphones were the perfect fit for your son's needs. We agree that the sound quality is amazing, and it's great to know that the model continues to be a favorite.
Thanks for choosing Sony.
Best regards,
Eliab