Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
really good performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation is impressive. sound playback quality is also very good. And pretty comfortable to boot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello corker,
Wow! Thanks for sharing your review and for giving our WH1000XM4 a 5 star rating. We are delighted to hear that you are impressed with the noise canceling capability and sound quality of your new XM4 as well as the comfort of wearing it. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Before I decided on these, I picked up Bose NC700, and I prefer these over the Bose. I find them more comfortable than the Bose, and they sure sound better to my ears. Highly recommended, especially if you find them at a discount.
I would recommend this to a friend - Pros mentioned:Comfort
Sounds great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits comfortably and sounds great. These headphones can compete with higher end headphones with their superb build quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandyEggo, We are thrilled to know that you like the sound and superb build quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Amazing!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these headphones for a few weeks now and they're great. I had the Bose QC45 but decided to return those, as the XM4s were just better. They have more rich sound and more features. They also make the QC45 feel cheap in comparison. The only con is that the noise cancellation isn't as good as on the Bose. I also tried the XM5s recently and found that these sound better (and these fold inwards and have a nice case, the XM5s do not). To conclude, best purchase I've made in a while. I hope they'll last long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeshawnS, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am no longer able to use in ear headphones so I needed over ear. Although the price had me hesitant, these headphones are definitely worth the money. The sound quality is amazing, they fit great and it took over an hour before sweat became noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rjob74, We're glad to hear that your investment is worth it! Good to know you're enjoying the sound quality, great and comfortable fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
BEST HEADPHONES EVERRRRR!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woooow These headphones blew me away! I love the app that comes with it too. You can easily put in your preference and customize the sound. They are also very comfortable and light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TysheikaF, Awesome! We are glad to hear that you are enjoying your WH-1000XM4 Headphones! It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loves these headphones, they are great quality and worth the cost
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaV,
That's fantastic! We are so happy to hear that you love your WH-1000XM4 Noise-Cancelling Headphones and find the quality well worth the investment. We designed them for exactly this kind of excellent experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Amazing sound and comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many brands of kver the ear headphones and these are my favorite. They have great comfort and amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RocketCity, awesome! We're glad you are enjoying the comfort and sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
Headphone King
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are the best headphones I've purchased so far. I'm a huge fan and loyal customer of Bose but these headphones are up there or even might be better than some of their top tier products. Very comfortable and the music is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AP817,
You made the right choice with these Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and exceptional noise cancelling in a stylish and comfortable design. It's a must if you want an immersive experience in sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanielB, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Incredible sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granted, I've never shelled out for a really good pair, but now that I am listening with these headphones, I get it. The balance is incredible. The noise canceling is amazing. The toggle between ambient and noice cancelling is super easy and quick. The features are great. Bluetooth works great. No problem with phone calls. Tested and the other person heard me great. Kept noise cancelling on while I was talking and found I could still hear my voice, which was nice, but could listen to music with noise cancelling on and couldn't hear someone talking to me. I had this on a wish list and then the price dropped, so I went ahead and ordered them. Really glad it did. Extremely pleased and excited to really enjoy and deeply listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, Awesome! Glad to hear that you are happy with the sound quality of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Best headphones in the biz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great the quality is fantastic cool features too many to list. Type C connection is a plus super comfortable you can listen for hours. Dual Bluetooth connection is awesome I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez626,
Great! We're glad that you like the USB Type-C connection, comfort, and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling, very light had to question myself if it was in the case or not a couple times
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JunMing,
Great! Thank you for leaving your feedback and we are delighted to hear that you love the noise canceling feature and lightweight design of our WH1000XM4. Thank you for choosing Sony! - Marco
Almost too good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Battery Life!! I use these a t the gym and each workout is about 1 and a half hoarse long. Its been about a week and a half and i have yet to charger these. Outstanding ANC too!! The set up process is a pain. Only complaint really.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JD2011, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the long-lasting battery life and industry-leading noise cancelation of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort
Great headphones!!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes some excellent headphones, these are absolutely amazing and super comfortable with amazing battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wesley,
Thank you for the continued trust you have put in our brand! Your patronage and satisfaction are what drives us to keep doing what we love and provide you with quality products. Good to hear you are enjoying the comfortable fit, long battery life, and overall performance of your Sony headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great and battery last long for me at least would recommend if you like being able to customize your listening experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelF, we're glad you like the sound quality and battery of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort
Great noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, and sound! I bought these to help when travelling and the loud airplane engine noises. They are comfortable and pack easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferC, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great the sound the noise canceling and the ambient noise make these one of the top headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YB2000,
Thank you for choosing Sony!
It brings us great joy to hear that you're enjoying the WH1000XM4 headphones! We're delighted that you appreciate the exceptional sound quality, noise canceling features, and the ambient noise options. Thank you for sharing your experience—we hope your headphones continue to deliver outstanding audio every time you listen.
Best regards,
-Fred
Came for the price, stayed for the sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these really are great. Easy to travel with, calls and music sound great. Easy set up, what else do you want? Battery life us great for an 8hes work day, oy complaint is that when it warns you you have low battery....what it really means is you have less than 5 min. Minor complaint for an otherwise great set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hodges,
Thanks for sharing your review and experience with the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound. Easy on the ears. After spending hours on video calls, we needed a product that didn't make our ears hurt. Perfect choice. A little tricky to set up for video calls at first, but we figured it out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momofone, Great! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl