Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Very comfortable & excellent noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headphones with excellent noise cancellation. Very good sound quality. The only issue I faced is with connecting iPhone and Macbook at the same time. When connected to 2 devices and I pay and stop audio from Macbook and later try to play from iPhone, it doesn't play. I need to disconnect Macbook in order for audio from iPhone to play.
I would recommend this to a friendPerfect Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to my daughter for Christmas, she loves them. Noise canceling ia great, not heavy either.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Tinj! We're happy to hear that your daughter loves them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, comfortable on the ears, you can change the settings of how you want to cancel your soundings
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cookie,
Wow! That's nice to hear that you are loving your new WH1000XM4 for its awesome noise canceling feature, comfortability and how you can customize the settings to your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Amazing Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As most reviews have already stated - great, balanced sound from these headphones. Great battery life, good build quality, and the ability to connect to more than one source at a time is a big improvement over last year's version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LifelongMusician, we're happy to hear that you're enjoying the sound quality, battery life, build quality, and the multipoint function of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome audio quality, very good bass and I can hear all the small details on each song and movie. The headset construction quality is amazing, the touch is texturized, and keep it tight. Very good ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Icaro, Awesome! We are so glad to hear that you are happy with the sound quality and Noise-canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was debating between these and Apple AirPods Pro 2, and Bose QuietComfort. I’m glad I went with over the ear headphones and chose Sony. The sleek finish and the headset touch pad on the right ear is so handy. Sound quality is great and noise cancelling is far better than Apple AirPod Pro 1.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClarissaP, Great! We are extremely pleased this WH-1000XM4 suits your needs and expectations! Your satisfaction with the excellent noise cancellation, sleek, lightweight design, and easy touch operations of your headphones are greatly appreciated. Thank you so much for the 5-star rating and for choosing Sony! -Jess
WH-1000XM4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Noise cancelling is good. Bass is definitely there but would not recommend if you are a basshead and looking specifically for bass. The feature to connect to 2 devices at once (a phone and laptop for example) works very well. I can get a call, end the call, then automatically switch back to my laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phil,
We're glad that you like the sound quality, noise canceling, and multipoint function of the headphones. Your feedback about the bass quality is greatly appreciated. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Nice Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is nice, easy to use and sound comes through great
I would recommend this to a friendBrand response from SonyListens
Posted .HI JaimeC,
Thank you for your feedback! We are glad to hear that you are enjoying the sound quality and finding your WH-1000XM4 easy to use.
Thanks for choosing Sony.
Best regards, Eliab
Noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is so good for airplanes and loud noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PeterM!
We are absolutely thrilled to hear that the noise cancellation on your WH-1000XM4 headphones is performing so well for you, especially in challenging environments like airplanes and against loud noises! We designed the industry-leading technology specifically to deliver that quiet, uninterrupted listening experience.
It is incredibly rewarding to know that the XM4s are making your travel and daily life more peaceful.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones I have. Noise cancellation is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AthanF!
Thank you so much for sharing your feedback with us. It is fantastic to know that you appreciate the noise cancellation on the WH-1000XM4 headphones.
These headphones are designed to deliver exceptional sound quality and advanced noise-canceling technology, helping you enjoy your music in peace. Plus, with features like adaptive sound control and long battery life, they’re built to keep up with your lifestyle comfortably.
We really appreciate you choosing Sony!
Best regards,
Estefany
Fantastic headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling, sound quality is really good and they last forever. I charge them maybe once every 7-10 days and use them daily, absolutely obsessed with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for headphones and sounds awesome. Go get one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dreo,
Thank you for your fantastic 5-star review of the Sony WH-1000XM4! We are really happy to hear you found them at a great price and think the sound is awesome. We appreciate you recommending them!
Thank you for choosing Sony and enjoy your music!
Regards,
Dominick
Hear Ye! Hear Ye!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable headphones that block outside noise. I have enjoyed using them when flying as I can listen to my tunes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundpurchase,
Very nice! We're glad to hear that you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, and great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, Glen!
We are so pleased to hear that you are enjoying the excellent sound quality and great noise cancellation of your WH-1000XM4 headphones. We are thrilled they are delivering the premium experience you expect!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Incredibe sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a lot of headphones qnd nothing compares to this one. I highly recommend it not only for the sound but how it looks on your head as well,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ROSET828, thank you so much for the amazing 5-star review! We're thrilled to hear that the Sony - WH1000XM4 stood out from the reset and delivered on both sound quality and style. It's great to know you're enjoying not just the industry-leading noise cancellation and immersive audio, but also the sleek, comfortable design. We truly appreciate your recommendation, and thank you for choosing Sony! Best regards, -Dominick
amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality 10 out of 10 would recommend..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW,
We are thrilled to hear you’re giving the WH-1000XM4s a perfect 10/10! There is nothing we love more than hearing that our noise-cancelling technology is hitting the mark for you.
Thanks for choosing Sony.
Best regards, Eliab
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Comfortable with great sound quality and amazing noise cancelling. Wore these on a flight to Europe and was able to sleep with them on and keep them on for the duration of the flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBee,
Amazing! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones I've owned
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling is great and the audio quality is fantastic. I wear them most of the day while I work and they're light and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QualityMonitor, We're glad to hear that you appreciate the features of this unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. -Craig
Simply Awesome Get these Cans!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I own Beats StudI 3, Power Beats 3, Bowers & Wilkins PX7 and P5, Bose Soundsport, Bose Buds and now Sony M4 and I'm shocked how great the sound. The Ultimate Test Luther Vandross - Evergreen, Impossible Dream and of course Superstar (Live). Wow found app setting on the equalizer "Voice" it reduces the instruments and elevates the vocals - Simply Smooth; Take it to another level set the EQ on "Excited ." Prepare to be blown away. They run close with the Jabra but because the are over the ear better reduction of noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WirelessEnthusiasts, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product that I use everyday. It bothers the background noises well but I would have to make the volume high if I’m in a loud room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaO, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl