Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i’ve ever had. Super lightweight and the battery life on them is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis,
That's nice to hear that you appreciate the lighweight design and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Sony headphone WXM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones. I recommend and they are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria01234, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl
Way better than Beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best value and sound for over ear. Prefer it to the 6
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic feedback, NoahM!
We are absolutely delighted to hear that you feel the WH-1000XM4 headphones offer the "Best value and sound for over ear." It is incredibly rewarding to know that the XM4 continues to deliver such a superior and highly-valued audio experience for our loyal customers.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
perfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality, nice feeling and well constructed, light and comfortable. perfect everyday headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simon, Amazing! We're very pleased to hear you like the great sound, excellent built quality, light and comfortable fit, and overall performance of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
Finding The One
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been on the hunt for the best work out headphones and when I tell you I’ve been running back and forth to Best Buy three times in the past two weeks. These are the best ones to purchase because of the research I did for the best recommended ones in the market after my last two attempts at finding “the one” mind you, I’m not an electronics person but I was looking to become physically healthy again and needed to find the right tools that will help me make it fun.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LucyM, You've made an excellent choice! We're very happy to hear this feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
to the next song instead of raising the volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Sony 1000XM4, they have spectacular sound and are very comfortable I have some trouble with the sliding volume, they are very sensitive and will sometimes forward
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wildroes, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony and Me are bestie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets talk about the pros and cons Pros: excellent cancellation literally I can’t hear outside noise, don’t worry there’s an option to turn off the cancellation. Great sound quality I can hear the music clearly not like the other headphones I had. This Sony headphones is the best headphones I ever gotten. Buyyy it guys it’s really worth it. Oh yea let’s talk about the cons um let me think… there’s none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashleyip,
Thank you for sharing your wonderful experience with Sony WH1000XM4. We highly appreciate your review and we're glad that you are pleased with the noise canceling capability and sound quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and great sound quality. The noise canceling works great. Make sure you download the app so you can go through all the settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tframe13, Excellent choice! Glad to hear that you are happy with the sound quality, noise canceling and comfort of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Noise canceling at best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitated before purchasing this product since it's expensive. The experience is AMAZING so far with sound quality, noise cancellation, built quality, and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subbiah,
You made the right choice! We're glad that you like the sound quality, noise canceling function, design, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great sounds and comfort
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and sound really good. The noise-canceling is great, finally got to test them on a plane. Also, the multi-device connection was a great addition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harvey,
Great! We're glad to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Favorite headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. They fit comfortably over my ears and the sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndrewG,
Thank you for your purchase and we're glad that you are enjoying the amazing sound quality and comfortability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Consider these for premium over-the-ear headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own a pair of Bose noise-cancelling headphones and they were great but needed to be replaced after having them for over 6 years. I was going to purchase the most up-to-date Bose headphones but also wanted to do some research on other competitive brands. After watching countless videos and getting a better lay of the land, I was able to make a decision on these Sony wireless noise-cancelling over-the-ear headphones. They sounds very pristine and I love the 360 audio feature....it's really freaky at first but it's definitely a one-of-a-kind experience! They also feel much more premium than the headphones I had before so I have confidence these will last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rblr1291, welcome to Sony family! We're thrilled to hear you're enjoying the sound quality and 360 Reality Audio. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Excellent Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! Connection is perfect and noise-cancelling works great. Very comfortable with the over the ear design. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DM12, That's fantastic! Thank you so much for sharing your experience so far with your WH-1000XM4 Headphones! We are happy to hear you are pleased with the easy Bluetooth connection and superb features, especially the exceptional audio and noise cancellation and you are very comfortable wearing them. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the 5-stars review and for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, high quality sound long lasting battery life would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Awesome! We're delighted to hear that you like the sound and battery life. Thank you for choosing Sony. Erin
Excellent quality. Apple friendly.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony created a comfortable and great sounding set of headphones. They are easy to pair with iPhone, Macbook Pro, and Apple TV. I have been enjoying the quality and emersion of the playback.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcarey,
We're thrilled to hear that your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Excellent purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones. Sound quality is exceptional and so is the flexibility and way it's made. Best headphones I've gotten in so long and totally worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cmon,
Thank you for choosing Sony!
We're immensely pleased to hear that you're enjoying your WH-1000XM4 headphones! It's truly wonderful to know that the sound quality, versatility, and craftsmanship have left such a lasting impression on you. We’re thrilled that the product has fully exceeded your expectations by delivering outstanding audio performance and exceptional comfort. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
Sonys are great
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love these, the noise cancellation is great and they are so comfortable. Worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for the 5 star rating! We're glad that you are impressed with the noise cancelling feature of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! -Craig
Nice quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Nice fit even for large heads. Sound is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrookeS, we're glad you like the fit and sound quality of our product. Thanks for choosing Sony. ~Earl
Sony wireless noise-cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and they do cancel / reduce noise. They are pricey though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColleenY, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and excellent noise canceling feature of your WH-1000XM4. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
Noise Canceling is Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also great sound quality, very intuitive app for managing options, sleek but comfortable design, overall my favorite wireless headphone on the market!
I would recommend this to a friend