Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Replacing MS surface headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are replacing my Microsoft surface 2 headphones. Both can connect to 2 devices at a time. I also loved the physical volume knob on the MS headphones. The MS headphones headband snapped due to being made of only plastic; also they cannot handle bass like these. These sound great and can handle bass. I’m careful with headphones but I’ve dropped them multiple times on a wood floor and they are good. They lose connection but it’s rare. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillJ, we're glad you are enjoying the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
mx4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sound amazing and are super comfy can wear then for hours and forget you’re wearing them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi starbeem, Great! We're glad that you like the sound quality and comfort, We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
WONDERFUL HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this product, from starting from a cabled headset to a bluetooth connection i can say i made a very good decision, especially with headphones like these. I really love the audio and the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddieA, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Fantastic sounds quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic earphones, they fit so comfortably and the sounds quality is top notch!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3macmaks, nice! We are glad you like the fit and sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl
great headphones so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great headphones after having them for 2 weeks. there is just one kinda major issue i have nd that is not being able to use bluetooth while they are charging... kinda dumb since my beats studio 3's had no issue with this but thats a kinda minor issue. still enjoy the product so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaN, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth while charging. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best head phones on the market! The quality and comfort is great. If youre looking for a nice pair of head phones these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best over the ear noise canceling headphones I've ever owned!! Sound quality amazing, comfort amazing and the noise cancelation is so good it's scary lol!! A must buy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GEECODE864,
Thank you for the 5-star rating! We're glad you like the sound quality, noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound, and super comfortable. Great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Mikey123! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best in the price range
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for a year now and its been nothing but a pleasure, amazing at eliminating lower pitched sounds, but will let a bit of higher pitched sounds. If you play a song or a podcast though you won't hear a thing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nasser, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how these headphones feel on my ears and head. Super light and great quality build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rafa,
Amazing! We're thrilled that you are enjoying the comfort, fit, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and worth the money! I’ve been thinking about purchasing this headphones for a while and I was having second thoughts because of the price but then I decided to finally buy it and it became the best purchase I’ve made this year. Sound quality was superb! It was easy to connect and I’m glad i can connect to 2 devices at the same time. It was also available for pick up so fast so i’m really happy about that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janiellenadine, we're glad you are happy with our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. ~Earl
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as Christmas present for my daughter and she is in love with them. Her brother is now asking for a pair returning his AirPods so he can get this instead
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AideeO,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM4 headphones were such a wonderful gift for your daughter and that she loves them. It’s great to know her brother is also interested, which speaks volumes about the quality and appeal of the product. Your family’s enthusiasm means a lot to us and inspires us to keep delivering exceptional audio experiences.
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Price
Amazing Sound Quality and Noise Cancelation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Sound. Kind of expensive, but the sound really delivers, especially if you use a 360 app. The buttonless feature takes a little time to get used to, but once you get it, its easy enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kbc0976, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, just great design, great feel, great quality. Packaging and case are nice and make a perfect product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Voltale, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Top rated headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones in my opinion can’t be beat. While they are pricey they check all the boxes. 30hr battery life, comfort ability, noise canceling and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
You made the right choice! We're glad that you like the battery life, comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
5/5 Would Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, good durability, and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbrahamC, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM4 headphones. We're glad you're enjoying all the improvements we made on these headphones. Your assessment is spot on! The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for the amazing review and for trusting Sony! -Jess
- Pros mentioned:Sound quality
Sony Wh-1000xm4 are solid
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear. Well made. Ear foam seems solid. Connects well to multiple devices. Compared to other headphones in the same price category, they perform as well or better in all areas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cliverman, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound quality and built is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoshi!
It's a pleasure to hear that you're happy with your new WH-1000XM4 headphones! We really appreciate you sharing that feedback with us.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best Headphones ever used
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing many reviews, I decided to buy them and waited for Black Friday Sale, and finally got them. First thing to say the UltraHD music on Amazon Music Unlimited paired with these headphones is lit combo. I was able to differentiate between the HD song and UltraHD song. Moreover the 360 Audio was good but in my personal preference, I vote for HiRes rather than 360 Audio. Further, coming to noise cancellation, it was pretty good, it blocks most of the sounds, but some times I can listen to engine sounds, its very few times. Overall the best Headphones I have ever purchased. I highly recommend for daily use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dileep, Great! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Soft portable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really useful product. Since they make the ear part very soft, it does not put pressure on your ears and it is also very nice to be portable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BusraD,
Thank you for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM4 headphones. It's great to hear that you find the ear cushions soft and comfortable. We're also glad you appreciate their portability!
Thank you for choosing Sony!
Best regards,
- Stephanie