Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Audio Excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the XM2's and the XM3's and while they're all incremental upgrades. The XM4's are by far the best ANC headphones on the market, especially at $279. These headphones easily compete with the offerings from BOSE and have a wonderful sound signature. The midnight blue option provides a high end classy look. I use these for evening listening of a wide variety of genres. The ANC is excellent to the point I've not heard someone yelling my name from just one room over. The ANC is fully adjustable so you can set yours so you can hear someone talking to you. But to cut to the chase, great headphones, worth every penny.
I would recommend this to a friendBest headset for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a trip and didn’t know I would fall for them this bad, noise cancelling is perfect for long trips and the battery and app are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maestro,
Great! We're thrilled that these amazing headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphone that are with the price for quality and are the best headphones that I have ever used and are even better than my AirPods as well as airpod max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Thanks for sharing your experience with us! We're delighted to hear the quality of the WH1000XM4 has impressed you! Continue to enjoy your music to the fullest. Thank you for choosing Sony! -Aldair
They’re perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones! The sound is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tarra,
Thank you for choosing Sony!
We couldn’t be happier to hear that your son loves the WH1000XM4 headphones and is enjoying the sound quality. It’s wonderful to know our product is making a positive impact, and we truly appreciate you sharing this experience with us.
Best regards,
-Fred
The best keep getting better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best ANC headphones you can get for your money. Best in class ANC Solid sound quality Solid features Solid improvements to comfort Y/Y Added dual BT connectivity
I would recommend this to a friendExcellent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift, sounds amazing, crisp sound an very clear, no static and deep bass,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello eljesse,
Thank you for choosing Sony!
We're delighted that you love the WH1000XM4 and that they made the perfect gift for you. It's fantastic to know that you're enjoying the amazing sound quality, with crisp clarity and deep bass. Thank you for sharing your experience with us, and we hope you continue to enjoy your headphones for many more listening adventures!
Best regards,
-Fred
Hearing Aids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable no issues fits perfectly. Perfect sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Erik,
Perfect! We're glad that you like the awesome sound quality and comfortability of our WH1000XM4. You can now enjoy listening to your favorite music without distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Awesome Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these primarily for travel on an airplane. They do an excellent job of canceling out noise. They are very comfortable and light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leed,
Great! We're thrilled that these headphones are perfect for your travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
WONDERFUL HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this product, from starting from a cabled headset to a bluetooth connection i can say i made a very good decision, especially with headphones like these. I really love the audio and the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddieA, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Best Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. Bass profile is strong, I'm using custom EQ that makes the sound more lively and punchy. Gotta love BT multipoint as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kannan1423, Awesome! We're glad you like the powerful bass, great sound quality, and custom EQ settings using the Sony headphones connect app, and multipoint connection feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
best headphones ive ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones sound and feel better than the apple airpods max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peacesells11, it is nice to hear that you really like the sound quality of our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
Love!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I use it all the time and the battery lasts forever. It turns off by itself so it doesn't waste battery, and the noise cancelling is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuylover, Wow! Thank you for this amazing review of your WH-1000XM4. We're pleased to hear you love the exceptional sound quality, noise canceling, great battery life, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Exactly What I've Heard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable to wear, The sound is immersive. Definitely can see why people always recommend this as their top suggestion for headphones to get
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Awesome! We're glad to hear you are enjoying the immersive sound and comfortable fit with your new headphones. Your satisfaction is our top priority. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Best headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, nice bass and good controls and is one of the best headsets in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyL,
You made the right choice! We're glad that you are enjoying the sound quality and controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones I’ve used so far. Tried the apple AirPods max and the Bose 700 and this one was the most comfortable on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjjjustin,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Noise Cancelling!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these on a plane and the noise cancelling and sound quality are quite good. They fold up really easy in the case.
I would recommend this to a friendMr
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound than our Bose quiet comfort 35’s & more comfortable to we’re. Like the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldJ,
Awesome! We're glad you are enjoying the great sound quality, comfortable fit and app of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
superrrrrr great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation is great and the audio quality sounds amazin
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stevie,
Thank you for this excellent feedback! We feel privileged to know that you're enjoying the great noise cancellation and stunning audio quality. Achieving that perfect blend of powerful silence and pristine sound is exactly what the WH-1000XM4 is engineered to do.
Thanks for trusting Sony and enjoy your listening experience!
Best regards,
Dominick
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great separation, amazing noise cancelation, and fantastic comfort. The multipoint pairing can be finicky at times but still amazing headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramye,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Excellent sound including bass, and excellent noise cancelling. Easy to store in provided case. Very happy I made this investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paisley,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph