Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good. I like it. Good battery after many years of using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tony,
Thank you for choosing Sony!
We couldn't be happier to hear that you're enjoying your WH1000XM4 headphones! It's truly wonderful to know that they have provided you with a great experience, especially with their long-lasting battery life. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, they sound awesome. The controls are easy the options are sooth and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Scott,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite songs for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Great headphones, and love the blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't sound any different than my old XM3's, but I'm not going to complain about that - still some of the better Bluetooth headphones I've heard. Multipoint alone was worth the upgrade, but the Best Buy exclusive colorway really sets them apart from the tired looking black on copper. The blue's very dark, wouldn't have thought twice if you'd told me it was a Massdrop edition. My XM3's suffered from cracks in the weak point in the headband, supposedly this has been addressed with the new model. Only time will tell. Only real complaint is battery life seems ever so slightly worse than the last gen, but it's still more than a full day of use.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and connectivity. They have good sound and bass which I love and they have a good fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, we're glad you love the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
I can drown out the demons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still think this product has the best noise-canceling in the market, and that's it. The sound is satisfactory but far from impressive. It will sound amazing to the average consumer, but if you are not the average consumer and listen to HIFI or use a streaming service like Tidal, the sound is average, even with the AUX cord. Yes, these do support LDAC as well, and it is the same story. The XM4s are aimed at consumers with the increased bass right out of the box. Make sure you wash the back of your ears extra well because of how sweaty you will get wearing these in the summer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christopher, Awesome! Glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Wonderful listening
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes the best sounding and best fitting earphones. And this new version of their excellent earphone lineup is no exception. Glad I upgraded to these earphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THBoc, thank you so much for the 5 Star review!
We are so happy to hear you are satisfied with the incredible sound quality and comfortable fit design of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Hard to beat!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing headphones. Can connect them to two devices at once and it will switch between them automatically if one device stops playing and another starts, so they’re great for music/podcasts while working because they switch to my laptop whenever I get a zoom or teams call. They pair incredibly well with my Sony tv, which allows for great quality listening at night without having to disturb the entire apartment complex (or the spouse/significant other!). Got these on sale and can’t recommend enough. The noise cancelling is top notch too, and the Sony headphones connect app allows for incredible personalization of the sound settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PearsofWrath, thank you for your detailed review. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
They're worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are the second sony headset ive AFTER the xm3, ( and i also use the wf earbuds). Light, comfortable, sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachG, We are glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Super comfortable and premium sound quality with awesome noice cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoelF,
Great! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
A must for students and anyone who likes quietness
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these! I bought them for my class since I kept breaking my EarPods (wired). I highly recommend, especially for students. I had construction going on right outside my window during my lectures and the noise cancelling blocked out the noise allowing me to focus in class including exams! In some occasions I would used them to take naps while construction was still going outside and I was able to sleep comfortably. I consider these headphones to be my BEST investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lizz,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Light-weight with great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased these headphones. Exactly what I was looking for. Sound is great, light-weight and has its own app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bea1,
You made the right choice! We're glad that you like the sound quality, weight, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
UNBELIEVABLE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Just... FANTASTIC!!! The Sony WH-1000XM4 shows just how good a high-end, flagship pair of headphones can sound. Did I say fantastic? FANTASTIC! Get these. No, really, GET THESE!! Or otherwise you will never know what music really sounds like. Now, all I have to do is decide whether to throw away my Powerbeats earbuds, or give them away. I know I will NEVER listen to them again. Not after listening to THESE HEADPHONES. Difference?? Night. And. Day. No wonder these are the top-rated headphones. They are...I really can not explain it, okay. Just BUY them! You will not, definitely NOT regret it. I surely didn't.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FASCINATED,
Thank you for the positive feedback. We are glad you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Pricey, but absolutely love them.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these. They fit well and the sound is phenomenal. I own 3 pair of Bose headphones, but the Sony is my new favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okay,
You made the right choice with the Sony WH1000XM4! We're thrilled that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Sound quality is amazing, noise cancelling top rated. Tested other in comparison, these headphones provide state of the art sound and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinkpalmtree, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent wireless headphones! The sound is well-rounded and the battery on them is A + too! Definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, NikkiS! We are incredibly pleased to hear that you are happy and satisfied with the amazing sound quality and long-lasting battery life of the WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling are just perfect. Music sound perfect. 100% recommended. Super comfortable. Batterylife up to a week even more.. using it daily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Molina, We're glad that you appreciate the quality and features of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Comfort, Sound quality
Almost Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are only 2 flaws that I've experienced with the product so far. 1. When I remove the left ear cup from my ear, the track skips. 2. It's annoying having to adjust the ANC and Ambient Noise settings every time I power the headsets back on. Other than that, the cans are comfortable and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingaling, we're glad that you like the comfort and sound quality of the headphones. In the factory setting, the built-in proximity sensor in the left unit and the built-in acceleration sensors in each of the left and right units detect when the headset is attached to or removed from your ears, and the headset automatically controls the touch sensor control panel’s operation, powering off, pausing music playback, etc. (Wearing detection).
Your feedback about the ANC and Ambient Sound settings is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Terrific sound in comfortable headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Great sound! Good range. Very comfortable earpieces. Easy controls on earpieces. Much simpler and more intuitive to operate than other sets I’ve tried.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
comfortable to my ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent Comfortable to my ears. Noice reduction works well I use it for apple product and tvs and works very well. can use for a long time without pain to my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy,
We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality headphones, easy connection 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Winni,
Great! It's nice to know that you are pleased with the overall quality and performance of our XM4 headphone. Thank you for choosing Sony! - Marco