Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality great bought for my girlfriend as a gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonL,
That's wonderful to hear the WH-1000XM4 headphones have great sound quality, especially as a gift! We hope your girlfriend enjoys them.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Bass, Sound quality
Best Wireless Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset! Amazing noise cancellation and good treble and bass! I 100% recommend this for a working platform and a gaming platform.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NMAAK,
Thank you for such a great review! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones absolutely love them. Comfortable and good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergeyN, Awesome! We're glad that you are enjoying the comfort and quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the 3rd model and decided to buy this one to replace my temporarily JBL Project Rock headphones. It's literally almost the same as the 3rd version with some adjustments made to it. Such adjustment would be the headphone would pause when you start to talk instead of putting your hands over the earcups. It'll also turn off when not in use for a certain amount of time. I would probably hold off buying the lateat version, if you're tight on money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevyKev85, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality, Weight
Good noise cancellation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for myself and use it for long flights, very good noise cancellation and very light
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zubnus, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, noise cancelling , comfortable. We had 1 pair already and when i found them on sale it was a no brainer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, we're glad you like the sound quality, noise canceling feature, and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound. My child loves these. He likes the option to plug them into his device. Thanks to Best Buy staff who recommended them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyS, Thanks for the 5 stars! We’re so happy to hear that your child loves the Sony WH-1000XM4 headphones! They truly offer amazing sound quality, and the option to use them with a wired connection is definitely a great feature. Thank you for choosing Sony! Wishing your child many hours of great listening experiences! -Maria
- Pros mentioned:Battery life, Sound quality
Super Sony Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great sounding and the noise cancelling is superb. Long battery life and the companion Sony Headphones App makes it all work very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JIMBOB, We are glad that you like the quality of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. -Vincent
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are literally amazing. I bought both these, and the Bose 700s and took the 700s back. These have a much fuller sound and higher quality app on your phone, while the Bose seemed a bit synthetic in its sound and lacked the bass I was looking for. I literally recommend these to all my friends. They’re heavy, have a high quality feel, and the sound is perfect. The noise cancelation is also amazing, although I’d give these a 9/10 in that category and the Bose a 10/10. Just being honest. Ps: these were also $30 cheaper at time of purchase (350 vs 380 for Bose)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunter,
Awesome! You definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones i've ever experienced. Comfortable, durable, and they look cool
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
You made the right choice! We're thrilled that you like the noise canceling function, comfort, durability, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
M4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Quality. Noise cancelling is awesome. Long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelE, we're glad you like the sound quality, noise canceling feature and battery of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
A Solid Product From Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My decision to purchase these over the many options out there was based on researching several sources. These headphones most often were at the top of the field… even beating out competitors known for their headphone/earphone products. My personal experience has been very positive as these headphones do everything advertised - and do so quite well. I believe these are a quality product and a value for the costs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovieMinute,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound occlusion is amazing with these headphones. I tried them out at the behest of an employee and was instantly converted. The sound quality and noise cancellation are incredible. I cannot recommend these enough. The only minor gripe is you need to tinker with the setting about auto-cancel of noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerP,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds id good, comfort and wearing feel is amazing. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! Perfect sound quality and look great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tatebiz, we're glad you like the sound quality and the looks of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation. Comfort is also A+
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanW,
Thank you for the 5-star rating! We're glad to hear that you like tike the sound quality, noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!
-David
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying it. Clear and blocks outer noise. Comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyL,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you're enjoying the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life
Darn solid wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones I've ever purchased. Quick charge, long lasting battery, comfortable fit. Bit of a pain to pair but itherwise perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, Great! Thank you for the amazing review! We're very pleased to hear you like the quick charging feature, long-lasting battery, and comfortable fit of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i own. These headphones have better sound than beats studio headphones and i own both. Battery life is also amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICM25734, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this headphones. They are really comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, BrendaH! We're thrilled to hear that you’re enjoying your WH-1000XM4 headphones and finding them really comfortable. Comfort is something we design for carefully, so it’s wonderful to know it’s making a difference in your listening experience. If you have any other thoughts or favorite features, we’d love to hear them—enjoy your music!
Thanks again for choosing Sony and for being part of our community!
Best regards,
Gus
Sony Social Media Team