Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds id good, comfort and wearing feel is amazing. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Fantastic Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best audio experience i've ever had in headphones. Very light too. Works great with game consoles as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Definitely Worth the Money!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is really good, also easy to clean and doesnt move around a lot.
I would recommend this to a friendWish they were smaller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved the sound on these. Bought them for the primary purpose of enjoying my music more but fell in love with the ANC. The connection to 2 devices was really nice too. Wanted to keep them but they were unfortunately a little too big and would slip off my head if I tilted my head forward/backward or tried to work out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpyl, nice! We're glad you love the sound quality, noise canceling feature and multipoint function of our product. We understand your feedback regarding the size and fit of the WH1000XM4. It is recommended to check this link when wearing the headset:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thanks for your review. We hope you consider Sony again. ~Earl
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very comfortable and reasonable price and bass is good to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suraj,
Amazing! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best investment ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever. These things are just wonderful. the ability to be in your own world while listening to music or watching movies is unprecedented. the best time I had with this is when I took an air trip to Europe. the ability to not hear noise and just sleep was awesome... I also like the additional features in the cans such as the equalizer, push to talk and also multiple devices link up...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabastianW, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
The best got better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife since I have the previous version. She loves them. They are great for air travel. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, This is a great gift idea! We're very happy to hear that your wife loves her new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Sony headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! Perfect sound quality and look great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tatebiz, we're glad you like the sound quality and the looks of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation. Comfort is also A+
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanW,
Thank you for the 5-star rating! We're glad to hear that you like tike the sound quality, noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!
-David
Sony wh-1000xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I had the original which were good but the vast improvements on noise canceling and battery life are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pointman,
Great! We're glad that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Wonderful Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones, which she received for Christmas. The sound quality is great and they are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredMertz, Great! We are so glad to hear that you are happy with the sound quality and comfort of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Nice Job By Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this set of headphones for comfort, features, and sound quality. They are simply the best I have ever purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eddiel,
Awesome! We're glad thrilled that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great heaphones but not premium feel for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this headphones, the sound quality, the comfort, the overall experience has been great. my only concern is the built quality, is not that is bad, its just that they don't feel like $350 headphones, besides that, this are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfonso,
Good to know that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the build quality is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying it. Clear and blocks outer noise. Comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyL,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you're enjoying the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
comfy headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very soft and doesnt squish on the ears. super noise cancelling!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tple, we're glad you like the noise canceling feature of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Great upgrade from Bose QC 35 after app settings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long-time owner of the Bose QC 35 and I’m glad I took the leap. I owned the QC 35s for several years now, and it still works great. To me, the upgrade in going to this pair of Sony wireless headphones wasn’t there until I changed the configurations in the Sony app to my preference. After those configurations, the sound quality made a world of a difference. I still prefer the buttons on the Bose QC 35, and the part of the headphones that goes over the top of your head on the Bose feels more comfortable to me. I will still alternate between using both, but will definitely grab these Sony headphones when I really want to appreciate the music sound quality, especially the 360 reality audio song selections on Amazon Music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CasualEditor,
Thanks for sharing your review and experience with the Sony WH1000XM4. We're glad that you are enjoying the sound quality of the headphones. For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband to your needs. You may also find these links helpful when using the touch controls of the headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Hope this improves your experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Overall Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price, good case, good sound. For the gym wear a hat, does not hold well to head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Henderson,
Thank you for choosing Sony!
We’re excited to hear that you appreciate the sound quality and value of your WH-1000XM4 headphones, along with the convenient case. Thank you for sharing your honest feedback about the fit during workouts—it’s insights like yours that help us understand how our products are used in real life. We appreciate your support and hope you continue to enjoy your headphones in many other ways.
Best regards,
-Fred
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! I probably spent an hour in the store trying to convince myself that the Bose and Beats headphones were better than the Sony ones but my ears would not let me! I bought these to drown out the noise while studying and they work perfect. When you put your hand on the outside of the right speaker you can hear the noise outside of the headphones. Truly amazing!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duper89,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best you can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny, got this on sale for two seventy eight. -Noise cancelling 10/10 -Sound quality music 10/10 -Sound quality voice 8/10 (some distortion but that’s to be expected of most headphones) -Comfort 8/10 (perhaps I have a bigger head but it does clamp me a bit after 3-4hr use) -Style points 8/10 (personally I think the beats have flashier colors and more modern shape) In the current market as at august 2021, these are the best that money can buy before going into studio level headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWong, That's great! We're glad to hear that! You made the right choice. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Music to ears.. music only !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation and clean sound stage with a bit of thumpy bass. The fit is comfortable and overall good value for money !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Srini, Great! We're glad that you like the sound and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin