Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Living on EZ street with these
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are the best headphones you could buy if you are looking to have wireless headphones that are convenient and allow you to shut all the outside noise. My use case mainly being to focus on my schoolwork with my SO watches TV next to me. Where I cannot hear the TV unless an action scene is occuring.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusC, awesome! We're glad you are enjoying our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Great ANC headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the Airpod Max and Beats Studio Pros for several years, even though I am an Android user. I've been eyeing the XM5's for several month and watching the price on them, but these went on sale for what I considered an unbeatable price of $200, so I decided to pull the trigger on these for now. I'm not typically the guy who buys the older version of anything when there is the "new and improved" model to get, but I couldn't pass this deal up. For the price, these cans are awesome, and I wish that I hadn't waiting so long to buy them. These will be my go-to for music listening and traveling from this point forward! if you're on the fence about getting these, you should give them a try!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, RedShadow! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect as expected noise reduction perfect fit wow
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeckettB, Thank you for the amazing review! We're very happy to hear you like the perfect fit and that the noise cancellation has exceeded your expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Everything was in great condition and employees in store were very helpful and ready to serve
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IndyM,
Thank you for choosing Sony!
We're elated to hear that your WH-1000XM4 headphones arrived in excellent condition and that our in-store team provided helpful and attentive service. It’s rewarding to know our efforts contribute to a positive experience for you.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and comfort. Easy to connect. I personally favor the Sony over my Bose 35 II.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomD,
Awesome! We are glad you like the sound quality and comfort of the headphones. ntelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Regards,
David
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and they feel nice on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Destiny,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Awesome sounding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I have ever had. Very crisp sound. Ton of bass. Great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsaw,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bass and the noise cancellation feature it works really well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to use. The sound is very crisp and there is high quality noise-cancellation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starbucks,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sounds great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these because they sound great and can keep them on a long time because they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kbow,
Awesome! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Even better than the mighty Bose 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose 700 headphones were having connectivity issues so I replaced them with the Sony WH-1000XM4. In my opinion, the Sony's are just as comfortable, seem to have better sound quality (especially with bass response), and slightly better noise cancellation...though I haven't tried out the various adaptive modes. Most importantly, they maintain a stable bluetooth connection to my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avnish, That's awesome! Choosing these headphones will definitely be worth it! We're really glad to hear you're happy and satisfied with the superb sound quality, noise cancelling feature, stable Bluetooth connection, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
New love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister bought these a few months ago, and I became obsessed too! I usually buy the Apple Beats headphones, but these are so much better in every way— physically, functionally, and musically. Plus, the noise cancellation feature is absolutely OP. I got this headphone discounted and definitely worth the purchase. Only complaint is that the earmuffs are a little big, but I think it’s a small price to pay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emmy, You've made an excellent choice! We're thrilled you're enjoying the great noise cancelling feature of your new Sony WH-1000XM4. We appreciate your feedback about the size of the ear cups. The ear cups are softly padded, wide, adjustable, and incredibly comfortable to ensure it fits most people.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sounds great w/ PlayStation 5 but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use w/ the PS5. While as of right now they will not sync up via Bluetooth they do plug in to the PS5 controller. They have an app you can put on your phone to customize the way they sound. 3D audio is amazing. You can hear an enemy’s breath. Birds in the distance. Phenomenal headphones! Maybe Sony could step up their game in the future and make these compatible for Bluetooth sync in a future PS5 update?... Hope they will anyway. The headphones are the best I’ve ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UberViolence, Thank you for the 5-star rating! We're glad to hear you're enjoying the 3D audio feature, customizable app, and excellent sound quality of your new headphones. We appreciate your feedback about the PS5 compatibility. We take into consideration all feedback to improve the performance and quality of our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Premium Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used QC45s, own a pair of AirPod Maxes and have these. For the price, these are great. Sure, you can pay more for QC45’s or AirPod Max’s, but for 95% of users this would be more than satisfied with these compared to other premium noise canceling headsets. The only benefit that the QC45s hold over these is the more neutral sound out of the box. With a bit of tweaking, I got these to the same level (they came a bit too bass heavy as a default).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad, we are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
God tier headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God tier headphones. Amazing functions, definitely out performs Bose. Super comfortable, great music quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Average, Wow! Thank you for the amazing review! We're very happy to hear you're enjoying the overall functions, comfortable fit, and excellent sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm overall happy with my headphones, however there are two main things that I didn't like about them. First, the "cabin pressure" that I feel when wearing them is a noticeable thing, and when I first started wearing them it made me dizzy after about an hour. However as I used them more I got over that dizziness. Second, the earpads are a little small so my ears are always touching the inner part of the ear cup, and because of that my ears start hurting after about 30 minutes of use. It's not too bad, so I keep using them, but it still hurts and I would rather it not. Other than that they sound great and cancel out a lot of background noise. I am really happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tristan, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. When you wear the headset over a cap, a scarf, hair, etc., wearing detection may not work properly, and the touch sensor control panel may not be available for operation. Wear the headset so that your ears are inside the earpads. The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your review! Jay
- Pros mentioned:Comfort, Sound quality
Bose 700 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and clarity is outstanding. Superior to all the competition. Extremely comfortable headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Acousticj89,
Great! We're glad that you are enjoying the sound quality and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable very good quality and the sounds is precise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertoL, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Sound quality are excellent! It’s pretty comfortable considering the size of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin,
Perfect! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Absolutely Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. I was debating between these and the Bose QC45s. After scouring the internet reading reviews, I decided on these because of the ANC, the looks, and the touch capabilities. I have not been disappointed. I love the design, the feel, and all the bells and whistles. The app on the phone also offers way more control than the Bose app. You will not regret buying these over the Bose until Bose releases their next model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kane, We are thrilled you like the quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent