Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Eh could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, the thing I dont like is that if you want better sound you have to purchase these apps. Also the noise cancellation is okay it could be better, I bought them to use them for the gym but even with the noise cancellation I can still here the gym’s music and The weights hitting the floor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PauloJ,
Thanks for sharing your experience. The Sony | Headphones Connect app is a free download and there is no purchase required to use the headphones. The app is an optional tool that provides additional customization and access to features that enhance the listening experience.
For your specific desire for better noise cancellation, the WH-1000XM6 is our latest model and offers a significant upgrade in noise-cancelling performance. It features a new processor and an improved microphone array, which are designed to more effectively block out a wider range of ambient sounds.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
No regrets!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for about a year now and they have been my absolute favorite. The noise cancelling is awesome and the sound is fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaG, we're glad you like our product! Thanks for choosing Sony. Cheers! ~Earl
- Pros mentioned:Battery life
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the 2nd, 3rd, and 4th series. If you already have a preceding series, probably not worth the upgrade, but if you don’t, these headphones are great. The battery life seems better than advertised and their quick charging capability is more valuable that one might think.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KYTV, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Yes! Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! So comfy to use on the airplane on a 14 hr flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, VictoriaR,
Thanks for the review and the 5-stars rating! It is great to hear how your Sony Headphones are meeting your needs effectively! With their modern and comfortable design, amazing sound quality, long-lasting battery life, and top technology Noise Cancelling feature, we hope you enjoy listening to your favorite tunes!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Best on the market. Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best you can buy! Plush and comfortable, so many convenience features. And best noise canceling. Get yours!
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
not all the hype
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are comfortable, good quality, sound quality is great, can do many things with the app but they did not get loud enough for me so i returned them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi marcothetech,
We're glad that you like the comfort, sound quality, and app functions of the headphones. It's unfortunate that you had to return the headphones because it wasn't loud enough. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
- Pros mentioned:Comfort, Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort. Limited use so far, so we will see how they hold up with time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griff,
You made the right choice! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
comfortable and sound quality is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noice cancellation is great and stylish. not heavy and it does not bother my glasses I like the sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy,
Great! We're glad that you like the design, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Good sound quality, ok for calls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound cancelling head phones with some great features, such as being able to connect to two bluetooth devices at once and motion sensing sound adaptation. The sound quality is amazing. I bought these for both music and conference calls and I have found microphone is not that great for calls unless it is plugged in. Also, sound cancelling tends to make it difficult to hear your own voice, so I've noticed myself shouting when talking on the phone. Overall, they are great, but for the cost I was hoping for a more versatile head set.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marc,
We're glad that you like the amazing features of the headphones like the sound quality, adaptive sound control function, and multipoint function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
You can adjust the ambient sound function (voice focus) hear your voice better when on a call. Please refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752829.html
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are comfortable and have great sound for my purposes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sigvon, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Sony head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Bluetooth only used a short time I like them comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Easylisting, Thank you for this amazing review! We're very happy to hear you like the ease of setup and comfortable fit of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony headphones purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of the previous model, which I, I had for six or seven years and had served me well. The first had lasted a long time despite a lot abuse that had occurred due to a lot of air travel. The first model served me well, as is this purchase. I am getting familiar with the new features on these new headphones.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I need. Charge is good and qualify sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benji,
Perfect! We're glad that you like the battery life and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones with a crystal clear some. Comfortable and sweat resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cable, Thank you for the fantastic review! We're very pleased you like the crystal clear audio quality and comfortable fit of your new Sony headphones. Please take note that the WH-1000XM4 does not have a water or sweat resistant feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and features. Also pretty comfortable even after a long use during the day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pain,
We are glad you like the sound quality and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
Regards,
David
- Pros mentioned:Sound quality
The greatness of sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I love about these amazing and super awesome sony headphones is that they are of sound quality of an AMC movie theater and with amazing features for every day use , from work to the park or to working out or for an incredible walk routine or for great movies and music entertainment and gaming use , I would give it more then five stars more like ten stars , bose can not match what sony headphones brings to the world of sound quality and entertainment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyisabestbuy,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Best headphones ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, design, and noise cancellation. They fit super nicely on my ears. The best headphones I ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sematz,
Great! We''re glad that you found the best headphones on the market. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
HIGHLY RECOMMEND
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite headphones of all time!! amazing noise cancellation has many features your favorite brands don’t have (apple, beats).Very lightweight amazing sound quality and the app works perfectly i can adjust the sound to my liking!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarlaC,
Great! We're glad that you are pleased with the noise canceling capability and other helpful features of our WH1000XM4 as well as the light weight design and Sony app. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Make it go BOOM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a condo and watch movies at night till about 3am almost every night. I watch action, adventure which have a lot of sounds like bullets and explosions and I like to hear the action. These headphones provide excellent reception and I won't get evicted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Noise Cancellation Champ
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great with noise cancellation + multi-point connection + great battery life makes this the champ for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, Awesome! Glad to hear that you are happy with the noise cancelling, multi-point connection and battery life of your new WH-1000XM4 Headphones! Thank you so much for sharing your experience and choosing Sony! -Carl