Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Amazing product. Best voice cancellation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product mainly for voice cancellation during my work out. It works so well, i feel like i am all alone working in gym even with other ppl around. Great product! May be little less money would be Amazing! ;)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amigo,
Perfect! We're glad that the noise canceling feature of our Sony WH1000XM4 performed well specially in blocking unwanted noise. Now, you can enjoy your gym sessions without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Cancels noise - Good sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy them. They have great noise canceling to the point where you can't hear anything other than what is playing on the headphones. I love the sound and now use the headphones more than I do my airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Artbestbuybadequipment,
Great! We're delighted to hear that you are enjoying your WH1000XM4. We're glad that you appreciate the noise canceling capability and sound quality of the headphone. Thanks for choosing Sony! - Marco
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the sound quality and comfort when I am working out in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimiZ, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fit .would buy again and recommend to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Thank you for sharing your excellent experience using your new Sony WH-1000XM4. We're glad you love the superb sound quality, comfortability, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your recommendation and for choosing Sony! -Jess
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound, noise cancellation, comfort, all 10/10. Love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan, Fantastic! We're very pleased to hear you like the sound quality, noise cancellation, and comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The best headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. They are comfortable and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musani,
Amazing! We're thrilled that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Top of the line quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the set I finally stayed with afte trying all the top brands and models. Beats not so great. iPod Max over the ear are great. And bit pricey. Bose top of the line great too. It takes some time to get used to the controls. But it’s genus engineering. These are as good as it gets unless you want to step up to corded Audiophile headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmlive, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones. Comfortable long battery life and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Only problem is they aren’t that loud so don’t expect to get your ears blown up. They last 4 days for me on average and the noise canceling is great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moetheking, Thank you for the 4-star rating! Glad to hear that you are happy with the overall performance of the the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
LOVE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE them, the sound quality is amazing. I highly recommend you getting them if youve been thinking about it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiGi, Awesome! We're glad to hear you love the amazing sound quality of your Sony WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the bass and the fit is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nabih, Awesome! We're pleased to hear you like the deep bass quality and comfortable fit of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Comfortable. Really nice quality headphones for a reasonable price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase ive made the sound quality is top tier as well as the noise cancellation CRAZY. wouldn’t really recommend for working out they slip to much on my small head lol. But overall you should buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Melanie,
It's nice to hear that you are pleased with the noise canceling capability and sound quality of our WH1000XM4 as well as the overall performance. Thanks for choosing Sony and for your recommendation! - Marco
Best in class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Noice Cancelation, Amazing Battery Life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoFlo, we're glad you like the noise canceling features and battery life of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
Good, not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an Audiophile, but I Love music, especially when I can hear and distinguish each instrument. I really like when I can hear the drumsticks taping the symbols. These headphones sound really good, but to my ears, they don't let me hear individual instruments so well. I returned them and are still searching. Wish I still had my old Radio Shack Realistic headphones from the 70's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pminter,
Thank you for the feedback. We're sorry to hear the Sony WH-1000XM4 headphones didn't meet your preference for hearing individual instruments. It sounds like you have a great ear for detail, a quality that's often best served by headphones with a more neutral sound profile. If you're still looking for that detailed sound, we invite you to check out our latest model, the Sony WH-1000XM6. They feature a new driver unit and audio processor specifically designed to deliver a clearer, more precise soundstage, making it easier to distinguish each instrument and hear the subtle details you're after.
Thank you for considering Sony products!
Best regards,
Dominick
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely light weight, high fidelity and perfect ambient sound management
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VRMan, That's awesome! We're happy to hear these headphones deliver amazing features, excellent quality, great ambient sound control, and you're enjoying listening to high-fidelity music all in a lightweight, comfortable design. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for offering a fantastic rating on the product! Thank you for choosing Sony! -Jess
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Noise cancelling isn't perfect, but decent enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jmk1,
Thank you so much for your feedback! We're glad to hear that you find the WH1000XM4 headphones to be good. We value your comments regarding the effectiveness of the noise cancellation feature.
To ensure you get the best performance, we recommend adjusting the settings in the "Sony | Headphones Connect" app. For an optimal experience, please set the [Ambient Sound Control] to [Noise Canceling] mode. Keep in mind that if you have Adaptive Sound Control enabled, it could impact the noise-canceling effectiveness, so you may want to consider modifying that setting as well.
For detailed instructions, please refer to the following link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html.
Thank you for choosing Sony!
Best regards,
-Fred
Pretty great but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones the sound is amazing and the feature that always you to converse with others just by starting to talk is handy. The only real issue is that feature is very sensitive to the point that even when I laugh it goes off. The feature can be turned off so its not an issue for the future so other than that I can recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keishawn, we're glad you love our industry-leading noise canceling headphones! We're sorry to hear that you have an issue with the microphone of your Sony unit. If Speak-to-Chat is enabled beforehand, the Speak-to-Chat mode starts automatically when you talk to someone. The headset pauses or mutes the music which is being played and captures the voice of the person you are conversing with on the microphone to make it easier to hear. Please follow this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=speak%20to%20chat
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Wonderful headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You pay for what you get.They sound great and feel comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beef, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best All Day!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! Very comfy! All day! Best set of headphones ive ever gotten!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dezzy, We are glad to know that your Sony WH1000XM4 wireless headphones are the best headphones you ever gotten. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent