Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Beat headphones I have owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall headphones. The best I have owned so far. Way better than the Beats. Sound quality is very good along with all the features to customize the sound to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, JonathanA! We're happy that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, comfortable, I love the fact that the muffs are replaceable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StearlinL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
EXTREME SILENCE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and my roommate is constantly cleaning. You know, dishes by hand, vacuuming and doing laundry...ugh These are perfect! I HEAR NONE OF IT and I get a clean house while I'm working at home. Love these!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
That's fabulous! We are extremely pleased to know that you love your new WH-1000XM4 and that you are very satisfied with its amazing noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Can’t go wrong!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are next level, I wasn’t a particular fan of getting over ear headphones but you can’t argue that more space means better drivers and better sound. The noise canceling and sound quality coming from these headphones are really great and the included carrying case and aux/ flight adapter really top this pair off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
AmazeBalls!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazeballs! I will admit the XM4 were not my first choice and solely due to price. I was trying to stay at around the $200 mark but man I am glad I ended up with these! They sound AMAZING! The only thing I would change is improve the ambient sound quality but other than that everything else exceeds my expectations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M4runner, Wow! Thank you for the 5-star rating! We're very happy to hear you give the WH-1000XM4 a try and it did not let you down. It's really nice to know it exceeded your expectations and you like the overall superb sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. You can also change the settings of the noise canceling function and the Ambient Sound Mode with the "Sony Headphones Connect" app. When you select [Ambient Sound Control] from the Dashboard, you can edit the volume or mode of the ambient sound. Thank you for the feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Perfect fit. Noise cancelling is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherall, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Must buy- no regrets
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. They have been adding nice updates to adapt the sound to any environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RociB, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 headphones have indeed received several updates that enhance their performance and adaptability to different environments. The latest firmware update, version 2.7.1, released on December 12, 2024, includes improvements such as enhanced Bluetooth connection stability, improved hands-free calling quality, and general performance enhancements. These updates help the headphones adapt better to various environments, ensuring a consistent and high-quality sound experience!
Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and microphone is better than AirPods Max. Cheaper too. But the ear pods are just not for me since I sweat a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BertF. We're delighted to hear you find the WH1000XM4 headphones to be suitable for your needs. We love the fact that you enjoy its sound quality and microphone too!. Thanks for your loyalty and for choosing Sony. -Milton.
- Pros mentioned:Bass, Sound quality
Sony over Bose for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds and balance. Good amount of bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simon, We're glad to hear that you appreciate the sound of the headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Feels nices .Lots of features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. Fit is really comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeBuyStuff, good to know that you're enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Great Headphones!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome! I'm a huge audiophile and these are well worth the money. Great options, you can adjust eq in the app and it actually applies to any audio played. Noise cancelling is great too and adjusting that level is really nice to have. It's like surround sound in my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CreamDedede,
Perfect! We're glad that you like the sound quality, noise canceling, and equalizer function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
They rock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound i love em worth the price, dont let the price scare you these arenrhe only headphones you need
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blaine, Thank you for the positive review! We're very pleased to hear you like the awesome sound quality of your new Sony WH1000XM4 and find them worth the price. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sonny head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think the sound canceling was legit but after using this unit it blew me away. the noise canceling is really great . this is the best unit compares to Apples and beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, Thanks for your 5-star review. We are happy that you like the noise canceling feature of your new Sony WH1000XM4 headphones. You chose the best brand. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great sound but cheap feel
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of course the sound quality and noise cancellation on these headphones are top notch. You would expect nothing less from Sony. The only real issue I have with these is the build quality, the plastic housing gives them a real cheap feel. However, thus far they have shown no degradation or apparent wear and tear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi minesnerd, We are happy that you like the sound quality of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We value your input and appreciate your feedback. Thank you for choosing Sony! Vincent
Pricey, but so worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen, if you are considering purchasing anything in this range, just do it. Blows away Beats.. I had the XM3's but returned them after trying the XM4. Better fit, microphones, and ability to connect to (2) bluetooth devices simultaneously. I use them for my iphone & Mac simultaneously, meaning i can easily switch back & forth. HTH
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renz,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Good alternative to more expensive headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, was looking for my younger son to travel. We are in cars and planes frequently and nothing really worked for him until this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clarkadam,
We’re delighted to hear that the WH-1000XM4 headphones are the perfect solution for your son’s frequent travel! They are indeed a fantastic choice, as the industry-leading noise canceling and comfortable, pressure-relieving earcups are specifically designed to make noisy environments like cars and planes much more peaceful for long periods. We hope he enjoys many quiet and comfortable trips.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life
Sony WH-1000XM4 NC headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. I tried my son's set and decided I would like to have a pair. The BT pairs well with my Laptop, TV, or Cell phone and the app on my phone controls which (up to two devices). Updates have gone smooth and the charge on the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, JustRight! You've made an excellent choice! We're really glad you are very pleased with the superb features, especially the multipoint connection, great sound, and excellent battery life of your WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Good sound. The right fit?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit big for my head Sound is good though Bass is heavy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxR, Thanks for sharing your feedback on the Sony WH1000XM4 Wireless headphones. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The WH1000XM4 will fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best ANC Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the XM3s and loved them but ended up returning them because they couldn't connect to my laptop and my phone at the same time. The XM4s fixed that. Comfortable, best audio, easy to use. Slightly disappointed with the microsoft teams and zoom quality as it doesn't use the stereo codec but that could also be my fault.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuddyGuy,
Thank you for haring your feedback with the WH1000XM4. We're glad to know that you like the noise canceling, comfortable fit, sound quality, ease of use, and multipoint connection of the headphones. It's unfortunately that you've experience issues with the XM3 but glad that the XM4 fixed it. For using Bluetooth headphones for video calls on a computer: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00250089. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Thanks for sharing your review and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Highly recommended!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. I’ve had headphones from all kinds of brands, including Apple, Bose, and Soundcore, and these are by far the best. They look really nice and sound even better. Their noise cancellation and other features are far superior to anything I’ve owned to date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imagineer82, Great! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl