Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
The best for noise cancellation and comfort!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, noise-cancelling and a comfort level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nata,
Awesome! Good to know that you're enjoying the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great sound. Meh battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great noise cancellation, super comfy. I like the app integration Not especially pleased with the battery life.
I would recommend this to a friend - Pros mentioned:Sound quality
Go For it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am no audio expert but had to go through 1000xm3 and bose700 to love these, 1. Did not like the microphone on 1000xm3 2. and Noise cancellation not as good on bose 700, (at least that is what i felt) I find sound is amazing on 1000xm4 along with good noise cancellation and microphone. Also cheaper compared to bose 700
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NJOYINGTHESE,
We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Everything was in great condition and employees in store were very helpful and ready to serve
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IndyM,
Thank you for choosing Sony!
We're elated to hear that your WH-1000XM4 headphones arrived in excellent condition and that our in-store team provided helpful and attentive service. It’s rewarding to know our efforts contribute to a positive experience for you.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best out there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read a ton of reviews before deciding which headphones to buy and finally settled on these. They really are the best ones out there. The noise cancelling is superb and music is clear and robust. Setup and pairing was seamless and easy. If you are looking for wireless noise cancelling headphones I would truly recommend these.
I would recommend this to a friend Best Bang For Your Buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a repurchase. My previous pair was stolen, and although the newer models look great, the price difference is just too significant
I would recommend this to a friend- Pros mentioned:Sound quality
I’m in love…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these things. She had been wanting some headphones for working out and she’s absolutely blown away by them. I tried them for a few minutes and WOW! If i needed a pair I’d get me some too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaceg23,
That's fantastic! We are extremely pleased to know that you and your daughter love the amazing performance of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
We are looking forward to your future purchase and thank you very much for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Midnight blue xm4’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I’ve been wanting a pair since the xm3’s but waited extra long for the xm4’s. I’m very happy with my purchase at Best Buy. I use these everyday and are very comfortable. I got the midnight blue and they look and sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Airfryer, awesome! We are really delighted to hear you love our newest industry-leading, Noise Canceling headphones WH-1000XM4! We are also pleased to hear you are satisfied with its outstanding sound quality and stylish design. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Very comfortable headphones with a great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light and comfortable for a longer period of time. Sound quality and bluetooth connectivity is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christopher, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
BEST GYM HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for almost 1 month best gym affordable headphones on the market great sound quality, I sweat a bunch and these things have taken quite a beating and they still perform like they are brand new.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogelioL, You've made an excellent choice! We're glad you like the great sound quality and overall performance of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Utopia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yo, this song really played utopia really well so shout out to Sony because this shot this shot will.i.am real good these headphones while I talk to you and open the kids up at utopia it’s like Zootopia 
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jarr, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Blocking off from Coworkers' annoying Keyboard!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones as I have inconsiderate coworkers who use Clicky Keyboard in the office. The noise cancelling effects work as intended! I can hear the richness of the music with this headphone too. Very satisfied so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coffeedrinker714, You've made an excellent choice! We're glad you're enjoying the amazing noise cancellation and great sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great sounding easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific set of headphones. I can't speak to functionality with Alexa which is available but the Bluetooth works well for true wireless connectivity. I primarily use them with my tv for high quality movie watching and try sound great! The price is high though. If you can get it a little cheaper I would highly recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Very nice
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Really good for working out, completely blocks out any noise from the outside but you can still listen to people if you need as well by holding the side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer, We're glad that you are enjoying your headphones while working out. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Complete noice cancelling. Best pair of headphones by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, StephenD! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Amazing features and sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features and sound quality second to none. I use these during my workouts and you can feel the music. Every note comes through clear as being live in conert.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Parttimegamer, We are happy that you like the features and sound quality of your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Battery life
Good Engough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough. I bought two of them. One for myself and one for my brother. Great battery life while the connect is a little longer then XM5. But it doesn't matter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enri,
Thank you for the purchase! We're glad to hear that you like the battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality love them! Would 100% recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraA,
We're thrilled to hear you're loving the WH1000XM4 headphones! Enjoy every beat, every moment and experience with them. We highly appreciate your recommendation!
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Sound quality
Happy buyer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift to my son. He is pleased with them. Good looking and great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaG, Awesome gift! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! I highly recommend this headphones. You need to get the Sony app though! At first the sound sounds flat but with a lot of detail. You need to configure the sound to the taste you like and without a doubt you will love them. They sound so full and rich once you configure them to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alberto, Thank you for the awesome review! We're very happy to hear you're enjoying the amazing sound quality, especially when configured using the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam