Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a gift to replace my old wired headphones. Such a big upgrade and the sound is incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, Thank you for the 5-star rating! We're glad to hear you appreciate the incredible sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sounds good very clear noise canceling I like it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, That's amazing! We're thrilled you like the great sound quality and noise cancelling feature of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Great sound and noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechGiant,
Amazing! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best sound proofing headphones on the market at any price range. They just get it right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamLoftin95,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
I can hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sounds and no sounds outside the headphone what wait they are noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Makesomenoise,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
As good as it gets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as they get. Crazy bassy but doesn't sacrifice treble. Touch controls work perfectly 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ashr,
Awesome! We're glad that you are enjoying the sound quality and touch controls of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome headphones for blasting metal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I've been blasting Slayer to test them out and it's like I'm at the concert! \m/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfman,
We're thrilled that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing sound quality, disapointing build quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love these headphones, the sound quality and noise cancellation are really good, but unfortunately, the build quality is mid. at first it is incredible, but I have now had two pairs of them break in the exact same spot (the swivel connector for the earpiece)
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rattle when in motion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I listened to the headphones in the store and they sounded great. Really liked the touch features and sound quality. Got home and wore them while mowing the lawn. I couldn't believe that the I was getting a rattling sound as I walked. Its as though something inside the headphone was rattling with every step. The long and short.of it is that they are decent as long as you're motionless, i.e. computer, movie, travel etc, but they are not made to be worn while moving or walking and certainly not while running.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HifiAudioSystems,
We're glad that you like the touch function and sound quality of the headphones. It's unfortunate that you are hearing a rattling sound when using these headphones. If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth® headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Marvelous Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue are marvelous!
I would recommend this to a friend Get them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Bose QC 35II and I definitely like these way better. The case is a bit disappointing compared to the Bose but I like the functionality better. The Transparency mode is my favorite feature because I have small kids and sometimes I need to hear them when I’m working or school. The ear cups are not as nice as the Bose but after a day of use you forget about comparing the two and you’ll love these ones better. Did I mention USB-C?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soldier76,
You made the right choice with these Sony Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Your feedback about the case and ear cups is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling with an easy to use pass thru feature
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Hippos! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Wireless head set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Aony headsets are feather light and very comfortable. Two thumbs up!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dtdrunner, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent head set.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd headset. Sound is as good as previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bkmn,
You made the right choice! We're glad that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Incredible sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones with fantastic noise cancellation great customisability and great sound. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emmanuel,
Great! We're glad that you enjoy the amazing features of the headphones like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best buy buddy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ideal for my kid on the Xbox because we don't have to hear any of his gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lisa,
Fabulous! It is really lovely to hear that you find our WH-1000XM4 perfect for your kid's Xbox games.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
5 Stars
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these headphones almost everyday on the commute to work. They sound amazing and look sleek. Noise cancellation is unreal in my opinion. Wouldn’t recommend for the gym because they don’t seem super sweat proof.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyskokie, Thank you for giving the WH-1000XM4 a perfect 5-star rating! We're thrilled you like the amazing sound quality, sleek design, and excellent noise cancelling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
4Real
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes listening to my tv, music etc more enjoyable. Especially since I don’t hear background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4Real,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough these headphones for my son as a Xmas gift!!! He LOVES THEM!!!! The sound quality is great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dppoole,
Great! We're glad that your son is enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound and noise cancellation headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and quality of these headphones. The noise cancellation feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IzzyW,
We're glad you love the sound quality and noise canceling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David