Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10947879
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the impeccable sound quality, exceptional comfort, and impressive battery life of these headphones. Users also frequently highlight the lightweight design, deep bass, and effective noise cancellation as standout features. While the product is highly regarded, some customers noted concerns regarding its portability, premium price point, and occasional connectivity issues. Overall, the feedback reflects a high level of satisfaction with the device's performance and build.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound great, and comfy for days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound signature is aggressive on these. But very responsive to EQ at the same time. Noise cancellation is solid as wel. Call quality is excellent also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezzes, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My go to travel headphones. Literally can peacefully enjoy shows or movies during plane rides. The best headphone purchase for me thus far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinardP, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best sound peroid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has been the top dog when it comes to over-ear headphone these past few years and this is no exception. Cant go wrong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerD, Amazing! We're thrilled to hear that you like the sound quality of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Purchase Ever.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know that my life was lacking anything significant until I bought these amazing headphones. I am now complete. These things have brought me so much joy. Buy them. ☺️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi irehc, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
AMAZING!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and NC. Amazing sound quality. Able to use at work and can also hear coworkers clearly when i enable that function lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GGRG, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Love the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricH, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Get this headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great headphones. I waited to write this review for sometime because I had to make sure and I have to say best purchase ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PriscillaA, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best ANC headphone son the market. You have tonuse EQ to make them sound better but thats a minimal step. Get these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robtech Awesome! We're glad that you like the noise canceling and use of EQ to make the sound better. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Really good headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy them to flights but end using also for work or hear music, the noise cancellation is pretty good and sound is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToniD,
Thank you for the purchase! We're happy to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Cute headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it, light weight, sound quality is perfect. Only complaint is touch bar is hard to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaN,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the headphones. The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor. Check this link for more details.
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000558775.html
Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Woooo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones they’re great and for the price compared to other headphone , idk maybe a fruit, they’re way better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewO, This is great! We're pleased to hear that you love these headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is insanely good. I used it to read my manga while the wife watched movies in the same room and I couldnt hear anything besides the playlist on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice JesusO! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise Canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is amazing! And its very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter, Thank you for the fantastic review! We're glad you like the amazing noise canceling feature and comfortable fit of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
They're great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well, good connectivity & sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorothyW! We're thrilled to hear that you're enjoying your WH-1000XM5. It's wonderful to know that you're impressed with its outstanding sound quality, exceptional Bluetooth connectivity, and overall performance. Thank you for the perfect five-star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Sony quality and value offer an incredible listeni
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched these headphones a great deal before I actually purchased them . I am incredibly satisfied with my selection and would highly recommend them. They are definitely worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Good for Travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and light. Great for flights, sound quality is pretty good but not amazing. Overall good tradeoff for the portability and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for the positive review! We're very happy to hear you like the lightweight design and comfortable fit, great sound quality, portability and excellent noise cancellation of your Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Cons mentioned:Portability
Incredible headphones super comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these easy to use and easy to connect. Issues i would say is they dont fold and they fold inverted when in they are on your neck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uriel, Great! We're glad that you like the ease of pairing and use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones on the market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones out there. Had these for a couple of months already and I still have the same opinion I had when I first bought them. Great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diangelo, Awesome! We're thrilled to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Insanely clear sound!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are flat out awesome! I am amazed at how clear everything is and how well it cuts down on the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick27, Thank you for the great review! We're pleased to hear that you're impressed with the sound clarity and top notch noise cancelling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best in the market!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. I’ve had it for almost a year and wear them all the time. The sound cancelation feature, amazing! Great for commuters.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC, This is great! We're pleased to hear that you are enjoying the noise canceling function and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin