Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10947881
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the impeccable sound quality, exceptional comfort, and amazing battery life of the product. They also appreciate its lightweight design, good bass, snug fit, and decent active noise cancellation. However, some customers have noted concerns regarding its portability, price, and occasional connectivity issues. A few also wished for louder volume and water resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
really good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them so much, the noise canceling is great and the ear things are so soft
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvangelinaT,
Very nice! We're glad to hear that you love the noise canceling and comfortable design of the headphones. Thank you for choosing Sony!
-David
Solid pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the overall quality of the product, though I wish there was more ease to connecting to multiple devices. This is a consistent issue across different products/brands, even high-quality ones such as this, and I was hoping given the price point it would be a seamless process but unfortunately it's not. Regardless, I'm happy with the level of comfort, the noise cancellation, and especially the battery life. If money wasn't an option, I'd consider investing more in an even higher-quality brand that's more compatible with my Apple devices; but with this being over $150 more affordable than AirPods Max, I would still recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanner, Awesome! We're glad that you like the ease of pairing and features of your headphones.The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sone head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have look for all different type of headphones. Until I found the sony ones they really are a different type of headphones specially when the bass comes out of them its really great for all type of music. I really will recommend this headphone to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiguelI,
Thank you for choosing Sony!
We are delighted to hear that you found them to be outstanding, particularly with their exceptional bass performance and suitability for various music genres. Thank you for your recommendation! We hope you enjoy your new Sony WH1000XM5 headphones!
Best regards,
-Fred
The best noise canceling headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Pros: - Excellent sound - Decent battery life - Phenomenal active noise cancelling - Useful touch control Cons: - The top of the headband gets uncomfortable after about an hour of wearing. Please do note that i wear glasses too. - Not for working out or for outdoor use, as they can get warm and damp from sweat easily Strange: - When used plugged in via aux cable to my windows pc specifically, audio quality is muffled unless the headset is powered on too [which defeats the purpose of having it plugged in]
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MahlonD, Thanks for the 5-star rating! We're happy to hear that you are impressed with the sound quality and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. When using the supplied headphones cable, you can only enjoy High-Resolution Audio music or can use functions such as noise canceling/Ambient Sound Mode if the headphones are on. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great sounding headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great price. This headphone have better sound quality then my beats 3
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BIGC, We're pleased to hear that you like the audio quality of the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Insanely clear sound!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are flat out awesome! I am amazed at how clear everything is and how well it cuts down on the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick27, Thank you for the great review! We're pleased to hear that you're impressed with the sound clarity and top notch noise cancelling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set of headphones never had a issues and have had them for almost a year and no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilberL,
Thank you for choosing Sony!
We’re excited to hear that your WH1000XM5 headphones have provided you with nearly a year of smooth, trouble-free use. It’s wonderful to know they continue to deliver the quality and performance you rely on. Thank you for sharing your experience with us!
Best regards,
-Fred
One of my favorites
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound!! They’re so lightweight and cushioned too. The battery life is also so good. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuGrey,
It is truly wonderful to know that you love the sound of your WH-1000XM5 headphones! We're thrilled that you find them so lightweight and cushioned, and that the long battery life earns a 10/10 rating. Thank you for the excellent feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling quality !!! Such an improvement in the microphone also !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC, Great! We're glad that you like the noise canceling and microphone quality. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones on the market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones out there. Had these for a couple of months already and I still have the same opinion I had when I first bought them. Great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diangelo, Awesome! We're thrilled to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is insanely good. I used it to read my manga while the wife watched movies in the same room and I couldnt hear anything besides the playlist on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice JesusO! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony Wf-1000xm5
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The sound quality is amazing and the attention to minute details is outstanding. And for that price too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Efeoghene We're glad that you like the sound quality and features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. I use them everyday!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekB,
We are delighted to hear that your WH-1000XM5 headphones have become an essential part of your daily routine! We engineered these to be a true powerhouse for everyday life, so it is wonderful to know that both the sound signature and the battery performance are hitting the mark for you.
With up to 30 hours of battery life even with Noise Canceling turned on, these headphones are designed to last through long commutes, workdays, and travel without missing a beat. The high-resolution audio quality ensures that every track you listen to daily is delivered with incredible detail and clarity. We also prioritized comfort with our soft-fit leather, so they feel just as good during the last hour of your day as they did during the first.
Thank you for making Sony part of your daily listening experience.
Best regards,
Dominick
- Pros mentioned:Sound quality
DMP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality the interactive listening is awesome. Being able to control the sound and ability to have a conversation is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Droneman1, We are glad that you like the sound quality and the ability to control the sound and have a conversation of your Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Awesome!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! They are great for working out or toning out lol great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrookeJ,
It makes us really happy to hear that your headphones are the perfect companion for your workouts and for "tuning out" the world when you need to. Providing that balance of reliable performance and immersive noise cancellation is exactly what we aim for.
Thank you for choosing Sony.
Regards,
Dominick
- Cons mentioned:Portability
Incredible headphones super comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these easy to use and easy to connect. Issues i would say is they dont fold and they fold inverted when in they are on your neck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uriel, Great! We're glad that you like the ease of pairing and use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
Battery for days.. love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever used!! The battery last for weeks. If you only use for 1 hour a day, it’s really an awesome piece of equipment! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NIFFIRG, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Nice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Sony WH-1000XM5 headphones for a while now, and I couldn't be happier with my purchase. These over-ear headphones are incredibly comfortable, making them perfect for long listening sessions without any discomfort. The noise-canceling feature is outstanding, effectively blocking out background noise and allowing me to fully immerse myself in my music or work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorisC,
That's very nice to hear! We're glad that you like the comfortable design and noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were absolutely amazing, the anc and the sound quality were great. I only wish they weren’t so expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakanA, Great! thank you for your perfect star rating! We're also glad that you like the noise canceling and sound quality. Thank you for choosing Sony. Erin
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, very sound proof and great cushion around the ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyS,
We are thrilled that you’re enjoying the comfort and isolation of your WH-1000XM5! We designed these with Soft Fit Leather and our Auto NC Optimizer to provide a perfect seal and industry-leading noise cancellation.
Thanks for choosing Sony.
Best regards,
Eliab