Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10947881
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's sound quality as impeccable, with many also praising its comfort, amazing battery life, and lightweight design. They appreciate the good bass, sleek design, snug fit, and decent active noise cancellation. However, some customers find its portability lacking compared to competitors and note that it is on the pricey side. Additionally, concerns have been raised about inconsistent connectivity and insufficient volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very clear love them 3rd set I have bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquelineM,
We're delighted to hear that you love your Sony headphones and that you've chosen them for the third time! Thank you so much for sharing your 5-star rating—the clarity and impressive sound quality of your Sony WH1000XM5 headphones are designed to elevate every listening experience.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Sound quality
Great Sound and connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing, whether it be TV, cellphone or laptop, music, movies and games sound great. Can connect to multiple devices at a time and switch between, although sometimes switching between 2 devices gets a bit confusing for the headphones. The make is very premium and easy on the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leogps, Great! We're glad that you are enjoying the sound quality and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rccomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Veey comfortable, high sound quality and very good noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cris, We're happy to hear that you like the comfort, noise canceling function, and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Surprisingly amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have a lof ot features and gestures for attention and comfort are very user oriented, I have used Bose and i definetly think that if you get this 50 usd less than Bose it is a right choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esteban,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the amazing features and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Kept me calm in Chaos
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version and I was obsessed with everything about them. This version takes it up a level including playing time. I was recently in the hospital and wore these non-stop to maintain calm during chaos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlysiaF,
You made the right choice upgrading to the Sony WH1000XM5! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable. Features are very useful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinV, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great Overall but alright for Gym
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the ear headphones. If you cover the right ear with your hand then it’ll automatically go into transparency mode which is really cool. They aren’t that great for the gym though. Sweat easily builds up in the ears and they are not water or sweat proof. Really wish they made it water proof for the price it’s going for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R2D2,
Thanks for commenting! We are so happy to know your satisfaction with the Quick Attention Mode function and superb performance of the WH-1000XM5. We greatly appreciate your input with the design of the headphones and we are sorry if it doesn’t have an IPX rating or waterproofing/sweatproof feature.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
My Sony My Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these headphones. From the color, sound and overall functionality. Noise Cancellation is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello UlandaR,
Thank you for your wonderful feedback on the WH-1000XM5 headphones! We're thrilled to hear that your son loves them. The color options, superior sound quality, and overall functionality are indeed some of the key features that make these headphones so popular. We're especially glad to know that the outstanding Noise Cancellation feature is making a significant difference. Enjoy the seamless listening experience!
Thank you for choosing Sony.
Best regards,
-Fred
- Pros mentioned:Sound quality
Only Sony Sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my step daughter for her birthday. She literally barely ever takes them off. Great sound, love the silence feature. A+ headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamC, Awesome! We're thrilled to hear that your stepdaughter loves them and enjoys the great sound quality and the silence feature. Your feedback is greatly appreciated, and we're glad to know that the headphones have met your expectations. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Comfort, Sound quality
WH1000XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sound is amazing, and comfortable for the long game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StuartS, Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM5. We're delighted you love the exceptional sound quality, exceptional comfort, and overall features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and they are super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara,
Very nice! We're glad to hear that you like the sound quality and comfortable design of the headphones. Our ultra-comfortable WH1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise canceling while Auto NC Optimizer automatically optimizes noise canceling based on your wearing conditions and environment. The specially designed 30-mm driver unit delivers superior sound quality for all your entertainment. We appreciate your support and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Full of features, worth the premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and lots of gimmicks for daily use. Long lasting battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoP, Great! We're glad that you are enjoying the sound quality, battery life, and features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an another brand of over ear headphones, with a Quality name around the same price…….. they didn’t match the Sony experience when it comes to audio. So I returned the another for the M5. Very satisfied and relieved after a 350 purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeanndarS, We appreciate your feedback! We're also glad that you're enjoying the WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancellation! Def recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari!
Thank you so much for sharing your feedback with us! We are truly wonderful to know how much you're enjoying the sound quality and noise cancellation feature on your WH-1000XM5 headphones.
Thank you for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great the sound cancelation is great and comfort is great
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Congratulations on your new WH-1000XM5, Josh! We are happy that you like the amazing sound quality, industry-leading Noise Canceling feature, and very comfortable fit design of these headphones.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, the sound is great and they are super comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyA, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Battery life, Sound quality
Best Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, battery life exceeds all expectations. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mxrki, We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Wonderful and fast noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded in my Bose QC xx noise cancelling headphones at Best Buy for these new Sony headphones. I had a trip upcoming and I was hoping for new and faster microprocessor technology. My Bose never disappointed, but these Sony headphones are magical. So very quiet I'm N/C mode. Almost made my air travel bearable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi slkscg, Awesome! We are so glad to hear that you are happy with the noise canceling feature of your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great noise cancelling earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I really like how they block out sound. Sound quality is perfect. I like to use them at night
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonB,
Thanks for the 5-star rating! We're so happy to hear how much you're loving the WH1000XM5 headphones! Their amazing noise cancelling feature is top-notch and matching it with spectacular sound quality simply make them perfect. Thanks for choosing Sony.
-Aldair
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most comfortable, best sounding and awesome noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A22SHADY,
That's good to hear! We're glad you like the comfortable design and industry leading noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David