Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10947881
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent sound quality of these headphones. They also highly value the incredible comfort, great battery life, light weight, and appealing design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality on these are unmatched, truly. If you have the budget, grab these and you will not regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, We're thrilled to hear that you're enjoying you new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
BUY THESE IMMEDIATELY! WELL WORTH IT!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are AMAZING! Not only amazing sound quality but the noise cancelation is unreal! This is the best set of headphones I've ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAMA, We appreciate the review/feedback on the new WH1000XM5 Noise Canceling Headpones and we're glad that you are enjoying them.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great headphones for music lovers.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great sound quality. Noise cancellation works very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vptlbestbuy Awesome! We're glad that you like the sound and noise canceling function, Thank you for choosing Sony. Erin
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, use them for work and I also use them for the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the amazing review, ErickR!
We are so glad to hear that your WH-1000XM5 headphones are performing so well for you in two very different environments! It’s great to know they help you stay focused during work hours and keep you motivated at the gym.
We designed these with a lightweight frame and industry-leading noise cancellation to be versatile enough for any setting, and we're thrilled to hear they are keeping up with your lifestyle. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great pair of headphones for everyday listening!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading countless reviews for various headphone brands I determined that the Sonys were for me. The set up and charging was simple and I have no issues since purchasing them. The soundproofing is crazy good. For comparison, I use video editing headphones for work - so these Sony headphones absolutely work for daily casual music listening. I’ve recommended these to my friends and they have been thrilled with them as well. Only complaint was that it took a while to track down a pair of these headphones in this color.
I would recommend this to a friendMore average than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is average as is the overall construction. I was expecting a better sound quality based on some of the reviews I read.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello RobertD,
Thank you for choosing Sony.
We’re honored to hear your candid feedback regarding the WH1000XM5 headphones. We apologize if the sound quality did not fully align with your expectations. To optimize your listening experience, we recommend utilizing the equalizer feature in the Sony Sound Connect app, which allows for detailed adjustments to bass and other audio settings. Please refer to the following guide for assistance: https://www.sony.com/electronics/support/articles/00286844. We appreciate your input and hope this enhances your enjoyment of the product.
Best regards,
-Fred
- Pros mentioned:Sound quality
The best headphones on the market
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and sound for the price you pay, a must buy for people looking for new headphones who have android phones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent headphones, exceeded my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have inch wide earrings and have a hard time finding headphones that fukly cover my lobes. These are the perfect size! With great sound to boot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flux,
Thank you for the purchase! We're glad to hear that you like the size and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
SONY STILL HAS IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! The store salesperson helped me pick them out. He was very knowledgeable and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, FredrickC!
We are delighted to hear that you consider the WH-1000XM5 headphones to be excellent!
It's also wonderful to know that you had such a positive experience with the salesperson at the store. We value our retail partners and are always pleased to hear when their staff are knowledgeable and professional, helping customers make the perfect choice.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony goodness!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair. Great for office use and entertainment purposes in general, great noise canceling. You cannot go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orlando, Thank you for the 5-star rating! We're glad you like the great sound and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Craig
As expected, Sony lives up to its reputation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones of my 58-year life. BEST...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuneK,
We are honored to hear that the WH-1000XM5s are the best headphones you've experienced! It is wonderful to know that our reputation for quality and noise-canceling technology has lived up to your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Worth every cent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and it isn't made in Apple's horrible factories. Being able to use a cord is also an amazing feature that I use often with an old CD player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickT, You've made an excellent choice! Good to know you're enjoying the amazing sound quality and wired connection option of your new Sony WH-1000XM5 headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Best headphones out there
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best headphones in the market. Sony is the brand to go. This headphones are worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EstebanS,
Thank you for choosing Sony!
We’re honored to hear that you regard the WH-1000XM5 headphones as the leading choice in the market and recognize Sony as a trusted brand. Your endorsement of the product’s quality and value is greatly appreciated. Thank you for your thoughtful feedback and for placing your confidence in our technology.
Best regards,
-Fred
Best on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp highs and booming bass. If you aren't enjoying your favorite music on these; are you even listening to music?
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate your 5-star rating, BrianR. We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality sound easy to use it's pass my expectations. Good product noise cancellation is perfect for travelers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deze, Thanks for your feedback. We are glad that your new Sony WH1000XM5 wireless noise canceling headphones exceeded your expectations. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Amazing sound & Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are a must buy it you travel alot. Very comfortable for roadtrips, flights or even just for-at home use. Amazing sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We're glad that you like the sound quality and comfort. The WHXM5 is also perfect for travelling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Simply amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing set of headphones. Connection is fast, sounds are clear, both receiving and sending. The controls are responsive and the materials feel premium.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Morifias, We're glad that you are enjoying the sound quality, connectivity, and responsive controls. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Greqt headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. Great noise cancelation. Wish the headphones were more sweat resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thanks for sharing your experience! Your feedback about the Sony Headphones is greatly appreciated and we're glad you are happy with the sound quality and noise cancelation. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
The best there is.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever had. Sony has eclipsed all other manufacturers in terms of headphones and especially earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin, Amazing! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Good headphones
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Very good headphones! Sound great and noise cancelling is nice.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharlieF, Awesome! We're glad that you like the sound, and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin