Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10947881
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are positive about the product's exceptional sound quality, comfort, and impressive battery life, also appreciating its lightweight design, good bass, and snug fit. However, customers are negative about its portability, price, and occasional connectivity issues. Some also note that the volume could be louder and express a desire for water resistance.
This summary was generated by AI based on customer reviews.
Sony bears others
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony wireless is awesome, connects well and sounds great ! Own one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THEAPPLE, we're glad you like the sound quality of our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good, nice color, good choice, I will ask my friend to buy this to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayWong, Thanks for the positive feedback! We're glad that you like it and we appreciate you recommending our products to your friend. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Craig
LOVE EM
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones they are the best headphones you could buy for this price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayla, Awesome! We are glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
I lobe these so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, i couldnt ask for a better pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkyellaWe're delighted to hear that you're enjoying your new headphones. Thank you for your output and for choosing Sony. Erin
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Sound quality is superb. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenieferP,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality. We appreciate the recommendation and thank you for choosing Sony!
-David
NO REGRETS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, long lasting battery, wide variation of customization
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yjwly,
Perfect! We're happy to hear your satisfaction with the great sound quality, long battery life, and customized settings of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! Just what I was looking for, great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianaM, thank you for the kind words and we’re glad you like the sound quality! Thank you for choosing Sony! Regards, Erin
Love em
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great and don’t feel heavy on my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Altnali,
Thank you for the purchase! We're glad to hear that you love the lightweight design of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Color & Design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony, for their good quality products, buy this XM version after use it for a while it got me a headache, make my hears super hot because ear cushions are not leather like XM4 which are so far my favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BlairWitch,
Thank you for sharing your experience with the WH-1000XM5. We truly appreciate your loyalty to Sony and your preference for our products. We're sorry to hear that the ear cushions have caused discomfort compared to the WH-1000XM4. Your feedback is invaluable, and we will pass it along to our product development team for consideration. We strive to create the best possible experience for our customers, and your insights help us achieve that.
Thank you for choosing Sony!
Best regards,
-Fred
Earcup Size
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. The only reason preventing me from giving it 5 stars is that I wish that the ear cups were bigger (like the Airpods Max). It starts to get uncomfortable after using it for an extended period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc,
Thanks for your feedback! We're glad you love the headphones overall. We understand that comfort is important and we appreciate your suggestion about the ear cups. We'll definitely take that into consideration for future improvements.
Thanks for choosing Sony!
Sincerely,
- Stephanie
Worth Every Penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic! Made my flight silent and the sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGamer, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Absolutely AMAZING headphones. Beats Bose any day of the week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deejay, We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Superior sound and noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd set. Had all the generation models. Best quality sound one yet. Every step up is always better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cvandy, We're happy to hear that you like the sound quality, ease of setup, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for conference calls and music. The app helps a lot for pairing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliS, Awesome! We're glad that you like the sound quality and use of apps. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones never seen beter headphones they are a bit pricey but its worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dr2be, we're glad you like our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Superb ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones have always been good with ANC. This model takes it to another level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacIntosh, Thanks for the 5-star rating! We're glad that you're happy with your Sony WH1000XM5 headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this headphones. Look wise it’s very sleek in design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JannaB, Great! We're glad that you like the design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love the Sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and good quality. My daughter loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyR,
Perfect! We're glad that your daughter is enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
sound proof real
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these headphones the sound proof is so good lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasmynL, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Rich bass, awesome noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG,
Perfect! We're delighted to hear your satisfaction with the rich bass and noise canceling features of your WH1000XM5 headphones. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris