Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10947881
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony head phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones 100% recommend for a family or friend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xbox, Amazing! We're delighted to hear that you're enjoying your new Sony WH1000XM5. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Love these noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing headphone very good at noise cancellation! The sound quality is good plus it has great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarinaC, Awesome! We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice sound quality, I loved the feeling of wearing them but they looked a little huge (?) on me like they looked like oversized earmuffs on my small head but other then that they were good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello riri,
Great! It's nice to know that you are pleased with the sound quality of your WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design.Enjoy and thank you for choosing Sony! - Marco
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these to my daughter for her birthday abd she loves them ! The fewatures are great forcwhen shesxeslkinh or on favetine . Her favorite headohobes now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean, We're glad that your daughter loves her new headphones. Thank you for choosing Sony. Erin
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are exactly what I expected. These are awesome headphones and are water resistant so it’s great at the gym when I’m getting sweaty/hot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SethM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend them, they are excellent in every way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HanserV,
Thank you for the purchase and we're glad to hear that you like the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
Fire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super lightweight and sound incredible. The app is also very handy with the ability to access the EQ.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dolo, Great! We're happy to hear that you like the sound quality and lightweight design. Also the ability to access EQ using the Headphones Connect app. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reallyyyy great, best one at this point of the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnvarm, thanks for sharing your experience.
We are pleased to learn that you're loving the WH1000XM5 headphones. Enjoy the exceptional sound quality, and we're sure you'll agree that you've made the right choice with these outstanding headphones.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Cons mentioned:Price
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Bit pricy for what it is. Will recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jewel,
We appreciate the recommendation and we're glad you like the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
Just buy them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid choice for over ear Bluetooth headphones. If/when they make a XM6, I would be surprised if they were much better than these. I would assume they would just make them more foldable and that’s probably the only change people want.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanB, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It well made and well I use it everyday and i like them very much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnduh, Awesome! We're glad that the headphone is perfect for your lifestyle and you are enjoying its incredible audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Jess
- Cons mentioned:Portability
To quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh not made to jam out / workout in.. “fancy traveler style”
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, CarlosM. Thank you for sharing your feedback! The WH-1000XM5 Wireless headphones were designed to be ultra-comfortable, up to 30-hour battery life with quick charging, noise cancelling and magnificent sound, perfect for relax and enjoy your music with no distractions. If the sound is too quiet, ensure that the volume on the connected devices and the headphones is turned up to an adequate level. Also, we're aware how important is a healthy life, this is why in Sony we have some other portable audio products that can adequate to your active routine. Thank you for choosing Sony! -Jenn
Disappointed after some time
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about 9 months now and I’m not crazy about it anymore. The automatic noise cancellation is bugging me and the side buttons for touch controls are too sensitive. Neither of these features can be turned off. Wish I would have bought the AirPods Max instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBgamer, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Please ensure to use the Headphones Connect app to adjust the noise canceling function and Ambient Sound Mode (ambient sound control).
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
For further assistance, please email us at socialsupport@am.sony.com
Thanks for choosing Sony. Erin
- Cons mentioned:Price
Son loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then my last pair I owned Little too pricey
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just not good if your sweating a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelG,
Thanks for posting your review!
We acknowledge your observation regarding their performance during periods of significant perspiration. The WH-1000XM5 headphones are designed for exceptional noise cancellation and high-fidelity audio in a wide range of listening environments, and while they offer comfortable wear, they are not specifically rated for extensive sweat or water resistance.
For activities involving heavy sweating, we recommend exploring our headphones designed with a higher degree of water and sweat resistance to ensure optimal durability and performance.
We wish you to continue enjoying your XM5 headphones and discover the exceptional sound quality and immersive listening experience they can offer.
Thanks for choosing Sony!
Sincerely,
Jenn.
Good purchase for mid size heads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but i returned them since they didnt fit me but my head is HUGE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominicZ,
Thank you for sharing your feedback with us. We're sorry to hear that the WH-1000XM5 didn't provide the perfect fit for you. We understand that comfort is key, especially when it comes to headphones. If you have any questions or need assistance with other models that might suit you better, please feel free to reach out. We're here to help!
Thanks for considering Sony products.
Best regards,
- Stephanie
Nice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, the only downside is that I am not able to figure out why sometimes the noise cancelation turns off and on by itself. Apart from that great sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoA,
Thank you for the purchase! We're glad to hear that you love your new Sony headphones. The noise canceling function is turned on automatically when you turn on. Check this link for more details.
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534715.html
Thank you for choosing Sony!
-David
Amazing headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones I really love them. I got the midnight blue and it is beautiful. Peope say it smudges really easily I have not experienced that. They are pricey headphones but I can garantee they are worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dr2be,
You made the right choice! We're glad that you like the design and color of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Overall amazing but not for workingout
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sounded amazing but ultimately i returned them. The fitment was good when it came to walking around but when laying on a bench the headphones would slide off. Also had an issue where during any over hand movement my shoulders would trigger the haptic controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheHazelNut,
Thank you for the feedback. It is unfortunate that the headphones had to be returned. The WH1000XM5 can be used for work out session in the gym. For more serious workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
David
- Pros mentioned:Sound qualityCons mentioned:Price
Headphones hurts your ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a low budget audiophile....I know good cans (headphones). These headphones design hurts my ears only after an hour of wearing them. The sound these put out sound hollow and artificial. If you're an average user and haven't tried cans Like Grado or Sennheiser......then you obviously have no idea what I'm even talking about when I talk about good sounding cans. I returned these the next day. I do have to say though that #1. Call quality is top notch & Sound cancellation is excellent........but doesn't meaning nothing to me if the music part is not up to par. For $400......these cans are WAYYYYYYY OVERPRICED for the average sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SubwooferMaster,
Thank you for your time writing this review. While we are glad you like call quality and noise cancellation of the WH1000XM5, we regret to hear that unit had to returned due to sound quality and discomforts issues. Sound also depends on the music you are playing and audio device connected. However, this may be improved by adjusting the setting on the Sony headphone| Connect app according to your preference for best sound experience. For discomfort issues, adjusting them for a personalized fit is easy with a stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. We greatly appreciate you and hope you will shop Sony again in the future. Thanks again for shopping Sony. - Kris