Customer Ratings & Reviews

Pros: - Sound quality is great - Design is very sleek - Case has a premium feel to it Cons: - Does not fold - Takes up so much space in your purse when traveling Personal take: Overall, it is a great product. The cons don’t bother me that much since I use it mostly at home. Whenever I bring it with me outside, it doesn’t leave my head. So, it not folding and taking up space isn’t an issue for me.

As a student, being able to have a nice and quiet environment to work in is crucial to my studies, and with the XM5's I can turn virtually any environment into just that. I have taken these headphones to school every day, including track meets and long bus rides, and I can vouch that these are super comfortable. No matter where I go, as long as I have even a little bit of volume on my music, I can not hear the background. I even use these as home since they are just so comfortable. I would say that they are on the pricy side, so it might not be the best choice for everyone. All in all, these headphones are great, and I don't regret getting them at all, I use them every single day, and I love the audio quality.

Great sound, best ANC in the market currently. Very comfortable and lightweight

By far the best sounding headphones I’ve ever owned, listen to your favorite song and there’ll be instruments and subtle sounds you never noticed before. The battery lasts for days and days. Microphones are excellent for calls. The lack of lag is magical on wireless headphones, similiar to Logitech’s lightspeed headphones but without a big extruding usb dongle. The materials are so soft and comfortable. The noise cancelling is unmatched. They’re expensive but you get what you pay for on every level, these are the best consumer headphones money can buy and the last pair you’ll ever need to buy.

Bought this 2022 and 3 years later they still work the same as when I bought them. The noise canceling is my favorite part. It’s very light weight which I love makes it very comfortable to wear. 100% recommend you get these they are amazing. Battery life is still good 3 years later.

[Employee of bestbuy] the sound quality is very very good but the form factor is the best selling point. the matte pastelly reinforced plastic on the ears and the leather ear bits feel so secure and comfy but my favorite is the band. i have problems with headphones that feel too tight or create a weird vaccum that makes me lightheaded. i dont have that issue with these headphones. That does mean if i start headbanging theyll fall off but that doesnt bother me so much. the adjustment is a slider which i also love. They also sound really good plugged into my roland piano keyboard with the included 3.5 mm cable. these headphones are my best friend

The sound quality is exceptional and reveals many details. The comfort is exceptional where you can wear it for several hours on end. I took a 16 hour international flight and a 4 hour connecting flight and had no problem keeping these on nearly the entire time. The light weight makes you want to keep these on your head listening to music. The battery life is also exceptional that I still used them for a 1-2 hours for several days after my trip without recharging. The case is compact enough to fit in my bag that has about 3 inches width. If you're an audiophile, there is a 3.5mm headphone jack and cable provided so you can listen to high resolution music without compromise. The only negative is that Sony didn't include a USB-C power adapter to charge these headphones. Newer GaN ones can deliver sufficient current for charging and they're very small.

These headphones are, as the young people say, "the bomb!" They're uber comfortable, the sound is awesome, and the price, while a little more than I wanted to spend, is justified when compared with some others.

In a word - Wow. Love these headphones. My criteria for selecting headphones was Quality of sound (Crisp highs and powerful clean bass) Comfort and Noise canceling. The XM5 delivered all three. If I had any wish, it would be to figure out how to keep from getting warm after extended use. So pleasantly surprised at how light they are and to deliver such rich sound. Second surprise was the simple but effective controls. Finally the quality of the noise cancelling was amazing. I can sit in the living room with my wife watch her show while I listen to music or watch my own movie and never hear anything but what I am supposed to. They are pricey but if you are particular, they are worth it.

Sound 8/10 comfort 10/10 battery life 10/10 noise counseling 9.5/10 EQ an app features 10/10

This is after using a few times. These are the best headphones I've used, but the last headphones I had were the first Beats Solo in 2009 then I had a Razer gaming headset. It's very comfortable and light. Sound quality is wonderful, good bass and clear audio. It's one of the most stylish headphones, Sony has nailed the minimalistic design. The versatility is great from using wirelessly or wired with different devices whether it's for gaming, music, movies and surfing the web. Wished I was able to wear it to the gym. If you can afford it, stop thinking about it and just get it.

Absolutely worth it! I bought these headphones to help me study in working spaces and for working out. They block out noise really well and the battery life is seemingly everlasting. The charge time to full power is super quick as well. I can wear these headphones for hours at a time without feeling uncomfortable. The touch functions on the side of the right earphone are easy to use, and it's really helpful to be able to switch between transparency mode and noise-cancelling mode with a touch of a button on the headphones too. The noise quality is great as well.

Phenomenal battery life. Great noise cancellation. All around great audio. No complaints.

After many seraching reviewing was doubtful but after using for a month for travel and and gym it has been the best product with no regret. Battery is insane, lasting as promoted of 30 hours. Very comfortable and great noise cancellation with adaptive sound feature. Phone app is very user friendly and very resourceful.

I bought these headphones for my boyfriend for Christmas last year and he LOVES them. I fell in love them them too, so much so that I bought a pair for myself! The sound, is crystal clear, and full and the headphones are soooo light and cozy, yet dont slip at all. We can both wear them for hours and totally forget we have them on.

The Sony WH-1000XM5 headphones deliver exceptional sound quality and industry-leading noise cancellation, making them a top choice for audiophiles and travelers alike. The comfortable design ensures a perfect fit for long listening sessions, while touch controls and voice assistant integration add convenience. Battery life is impressive, offering up to 30 hours of playback on a single charge. While the price point may be higher than some competitors, the premium features justify the investment. Overall, these headphones provide an ultimate listening experience.

I use these headphones mainly for travel and sometimes music at home. I debated between the Bose and Sony. Ultimately bought the Sony. Pros: Excellent sound quality for movies and music, comfortable ear pods. Easy to use touch and button features and app to fine tune sound. Love that I can plug in for hardwire connection; and I have used that capability a few times. Battery life is very good and it connects to Bluetooth easily. Cons: If you have a smaller head, you may not be able to adjust the fit small enough. The pressure then sits on the top of your head and that can be uncomfortable after a couple of hours. Bose was the same as far as fit. Also, noise cancelling is good but not exceptional. They don't fold up for smaller carry size. Would have been nice, but not a must. Does make them a little clunky to carry around.

Bestbuy staff were professional and kind. The headphones are comfortable to wear. I wear them for long periods of time without any discomfort. The rubber cushions feel great over my head. Build quality tells me that the headphones will last. Sound quality is superb. The Touch and voice control options made it very convenient because they give me a lot more control. Long life battery and fast charging. Thanks to everyone who contributed in making such a great end product an actual reality.

Very great active noise canceling because of all the mics that they have. Also very comfortable, I do not usually like/use headphones because they give me headaches, but I have worn these a few hours without issue. The sound quality it also very good, not tiney or washed out at all, also not too bass heavy. If I had to say one negative it would be that they are a little bulky to travel with because they do not fold up. However, they plus side to that is that they feel more durable. Overall, as reflected in the 5 stars, definitely a worth it purschase if you like to listen tk music while working in public and do not want to hear all the noise or if you are traveling.

I’ve been using the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Smoky Pink, and they’ve honestly set a new personal standard for what premium headphones should feel like. First, the noise canceling is unreal. The moment I put them on, the world fades out. Background chatter, engines, and everyday noise just disappear, making them perfect for studying, travel, or winding down after a long day. Sony clearly refined their already top-tier ANC even further with this model. The sound quality is where these really shine. The audio is clean, balanced, and immersive. Bass is deep but controlled, mids are rich, and vocals sound incredibly natural. Whether I’m listening to music, watching videos, or taking calls, everything feels crisp and intentional. The adaptive sound features are smart and genuinely useful, adjusting seamlessly to my environment. Comfort is another huge win. They’re lightweight, the ear cups are soft, and I can wear them for hours without any pressure or fatigue. The Smoky Pink color is subtle, classy, and unique. It stands out without being flashy and feels very premium. Battery life has been excellent. I rarely worry about charging, and the fast-charge feature is a lifesaver when I’m on the go. Call quality is also impressive, voices come through clearly even in noisy environments. Overall, these headphones feel thoughtfully designed from top to bottom. If you want industry-leading noise canceling, exceptional sound, all-day comfort, and a sleek aesthetic, the Sony WH-1000XM5s are absolutely worth it. Easily one of the best tech purchases I’ve made.