Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 10947881
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the impeccable sound quality, comfort, and amazing battery life. They also appreciate the lightweight design, good bass, snug fit, and decent active noise cancellation. However, some customers find the product to be a bit pricey and note that its portability could be improved. Additionally, concerns have been raised regarding inconsistent connectivity and the maximum volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Comfort, Sound quality
Worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and design. The bass is pheno.enal and the headphones sit comfortably atop the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrewW, we're glad you like our industry-leading noise canceling headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
"Sony XM5 Headphones: Clear Sound, Crazy Comfort,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my hands on the Sony XM5 headphones, and they're an absolute game-changer! The sound quality is insane – crisp, clear, and that bass hits just right. The noise-canceling is like stepping into a silent zone. Plus, they're comfy for long listening sessions. Battery life is solid, and the controls are super easy to navigate. Definitely worth every penny – my music has never sounded this good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseN, Awesome! We're glad that you like the sound quality, noise canceling, controls, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
The best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had apple airpod pro max for a month and i hated it. It was heavy and kept sliding down ky head when i work out. I returned it and daid next headphones i get will not be heavy. These are very light on my head and they stay put. I like the sound and nosie cancellation. I also like the hold on right ear to hear. Its very sleak design and very good for every day use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathleenN, Thank you for upgrading to your new Sony WH1000XM5! We're very happy to hear that you like the lightweight and sleek design, great sound, top-notch noise cancelling feature, and quick attention mode of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Recommend buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphone that are comfortable to wear and sound great. Also have excellent noise cancelation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JoshuaC!
We are absolutely thrilled to hear that you are loving your WH-1000XM5 headphones! It is awesome to know that the top-notch noise cancellation, premium sound, and comfortable fit are delivering a great experience for you.
Enjoy the music and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH1000XM5 Wireless Noise-Canceling Are excellent. The sound is amazing. I’ve had them for ver a year without any problems. This is actually my second pair. The Sony WH1000XM4 headphones being my first ones (I gave to my sister and she loves them too). The Blue is Fabulous. They are light and comfortable I often forget I have them on. The App for the Sony Headphones is great to use with both models. It’s an all around cool experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle!
It is truly wonderful to know about your experience with your WH-1000XM5 headphones! We're particularly grateful for your loyalty, not just with your second pair but for passing the great experience on to your sister with the XM4s.
It’s fantastic that you’re enjoying the amazing sound and find the Blue color fabulous. We specifically designed the XM5s to be light and comfortable so you can wear them for hours, so hearing that you often forget you have them on is perfect.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Best noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is by far the best noise cancelling headphones I own. They are a super light weight while giving a sleek mate design. Can’t hear anyone while blasting Korn at work with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gotchu,
Thank you for sharing your thoughts on the WH1000XM5 headphones! We're thrilled to hear that you consider them the best noise-canceling headphones you've owned. Their lightweight design and sleek matte finish are indeed features that many users appreciate. We’re also glad that the audio quality allows you to immerse yourself in your favorite music, making your workday more enjoyable. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Nothing else competes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I've purchased, this serving as a Christmas gift for a friend. By far, these headphones are the best consumer grade headphones that I've used. If you're the type of listener that enjoys the "fun mix" (your typical V-shaped equalization), with an emphasis on bass/low end clarity and feel, look no further. Compared to the older XM3s, the noise cancellation seems to be a little weaker in blocking out the lower end rumbling noises like on planes or buses, but excels in blocking out a lot of the nastier, higher pitched/shrilled noises you might hear in your day to day. Loud construction? These will block that. Screeching car brakes? These will block that. Yelling kids? These will block that. Nagging significant other? These will block that, at your own risk. Lastly, the comfort of these things are unmatched. I have a fairly big head. Clamping with a head like mine usually leads to ear fatigue over time. These, along with some of Sony's higher end audiophile offerings, are the only headphones I can wear all day and not experience fatigue. This thing has gone through multiple 8+ hour sessions and have not fatigued me ever. If you're looking for a pair of premium headphones that does an amazing job at blocking out noise AND offering a superb listening experience, it just doesn't get better than this. Nothing else competes.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Luke! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Love the noise cancel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great, sound quality better then expected and extremely comftable to wear for along time
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, KARLN!
We are so pleased to hear how much you are enjoying the WH-1000XM5 headphones. It's incredibly rewarding to know that the sound quality exceeded your expectations, and that you find them comfortable for long listening sessions. We designed them to be a great companion for extended use, so your feedback is very much appreciated.
Thanks again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Better than the cheaper Sony models
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good headphone. The ear pieces are fairly comfortable over glasses. Not as cushy as the cheaper Sony models. But they feel like they will hold up better than the cushy style. Noise canceling works well for my application-late night movie watching. The pause feature when you remove the headphones is pretty cool. Wish they could be louder, but that’s probably hearing loss from motorcycles and heavy metal. The headband portion isn’t that comfortable after a while, you have to lossen them up and shift the band or it begins to hurt. I’d take these over the cheaper Sony, but will likely look at ones that can be stupid loud and a bit more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarneyRoss, thank you so much for taking the time to share your detailed feedback! We're thrilled to hear you're enjoying the Sony - WH1000XM5, especially the noise cancelling and smart pause features. We appreciate your insights about comfort and volume, it's always helpful for us to know what matters most to our users. Remember you can adjust the volume and customize the sound to be louder using the Sony Sound Connect app. You can visit this link for more info: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html
We're glad you're part of the Sony family and hope you continue to enjoy your late-night movie sessions! Regards, -Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and clean bass sound. Very comfortable to wear. The spacial recognition features really come in handy. Battery life is incredily long!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
10/10 recommend Headphones run don’t walk!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are the best headphones I ever had. I love the nose cancellation,10/10 recommend! I love t all the features! And most of I love them for them for gym because they are light weight, loud, they don’t fall off due to sweat, battery last forever & I love the case!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bebe, We're happy to hear that you like the features of your headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sony Headphones Deliver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had Sony headphones and decided to stick with them on my replacement, and I am so happy I did. Noise cancelling is very good. I typically use these for workouts and it drowns out the noise of a busy after-work gym. User friendly, I love the swiping controls on the ear for volume and skipping tracks, and the headphones fit very comofortably over the ear. Sound quality is phenomenal. Great headphones for a variety of situations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan,
Thanks for sharing your experience with the WH-1000XM5 headphones. We feel honored to hear that you've stuck with Sony on your replacement!
It's fantastic to know you're enjoying the excellent noise canceling, especially for drowning out a busy gym. We're also glad that you find the touch controls intuitive and the fit comfortable.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Battery life, Sound quality, Weight
Love these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is perfect. Easy Bluetooth connection. Switches between apps and phone automatically. The noise cancellation works very well. They are light and easy to wear all day without ear pain as long as you follow the fit directions included. The case is nice for storing. They charge quickly (about 45 minutes from low charge to fully charged) and battery life is great. I can use them for 3, 8-hour days without charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edstgirl,
Thank you for the purchase and we appreciate the positive feedback regarding the sound quality, bluetooth connection and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones I've ever had!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable to wear. Only need to charge every 2 days, excellent sound quality as well as mic quality! Downloading the Sony Sound Connect app via mobile allows you to customize the hands-free controls and sound settings!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Didi,
Thank you for sharing your experience with the Sony WH1000XM5 headphones! It’s fantastic to hear that they’re not only super comfortable but also deliver top-notch sound and mic quality. The extended battery life and the customization options through the Sony Sound Connect app really make them a standout choice. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
A great overall upgrade for the 1000 lineup!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, I have a passion on collecting headphones from all spectrums. In the realm of bluetooth ANC headphones ive owned the 1000 XM2 / Bose NC 700/ Sennheiser Momentum 3/ Bower & Wilkins PX/ PX7’s /Apple Airpods Max & Master & Dynamic MH65. Each brand has its pros and cons and design uniqueness. In retrospect, i love headphones and respect each companies vision for their products. In regards to the the XM5, in short these are a GREAT addition to the 1000 lineup! Remember, these are wireless consumer grade headphones. So wireless codec even though its LDAC supportive will never get even close to a wired headphone with a DAC connected to it. Bluetooth as it stands cant even compare to a CD Quality grade sound which is 16 bit 44.1 kHz. So take that info for what its worth. Proper Hi Res support is attainable via wired designated (Sennheiser HD 650/ Focal Clear/ HiFiMan) and a DAC/AmP with a proper source like Tidal/ Qobuz & Apple Music loseless. As a general consumer product its perfect. Its drivers though smaller is much more refined from the XM’s the EQ option is perfect. The noise cancelling is stronger than the XM4’s. The major upgrade are the voice mics their much clearer and crisper for yhe receiver. The design to me feels more premium from the XM4, just unfortunate that it doesnt fold. Now in terms of value, thw price is just right. Comparedto the Apple Airpods Max thats a toigh choice. If youre in the apple ecosystem definitely get the Max over the XM5 but overall i would choose the XM5 due to the app and weight of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Great! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best headphones for this price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Great noise cancelling. Great for flights, buses, and train rides. Absolutely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User607534,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM5 headphones have been so comfortable and effective for your travels. Your recommendation means a lot, and we hope they continue to provide you with peace and clarity no matter where your journeys take you.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony >>>> Bose!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for new headphones and tried the Bose QC Ultra, as my previous pair were the QC 45s. For some reason, I could not get the Bose headphones to connect to my PC for the life of me. After lots of failed troubleshooting, I ended up returning the Bose headphones and grabbed the Sony WH-1000XM5 instead. They instantly connected to my PC with no issues whatsoever. My music, videos, and games sound great, and the color and finish on is super clean. I also really like the carrying case. In short, I definitely recommend going with Sony if you want seamless connectivity across devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lexi,
It’s rewarding to hear that your transition to the WH-1000XM5 has been such a seamless and positive experience! We understand how important reliable connectivity is for your workflow and entertainment, so we are thrilled that our headphones paired instantly with your PC where others could not. It’s also great to know that you are enjoying the premium finish and the design of the carrying case, as we aim to make the entire package feel as high-end as the audio sounds.
Thank you for choosing Sony and for sharing why you made the switch to our family.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. I also find them quite comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, JUSTINF!
We are so happy to hear that your WH-1000XM5 are giving you that good sound quality and keeping things comfortable! That is exactly what our premium headphone lineup is all about, just delivering great sound and a fit you can wear all day.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Best noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones have best noise canceling quality, comfort and lomg lasting. It is also not pretentious and also works with different audio codecs and Hifi audio files as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RGvMnD,
Thanks for the great review and the 5-stars rating! We are glad our headphones have effectively met your needs. Keep enjoying the amazing sound quality from the headphones, and their amazing Noise Cancelling function! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a fantastic day! -DiegoV
- Pros mentioned:Battery life, Sound quality
Amazing Headphones! Gaming and Work Calls
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lightest and best sounding headphone on the market. The battery life lasts me a week or two of full use before I have to charge them. The quick charge is very clutch when in a pinch. They feel and look great too. I use them for gaming and work calls. Voice is clear and others can hear me very well. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seth. Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig