Customer Ratings & Reviews

Great Headphones! Very comfortable and plush on the ears, and also incredibly light. As someone who has owned these and the Apple Airpods Max headphones (a $550 pair of headphones), I would pick these Sony XM5's. The lightness, with the durability, sound quality, and convenient case make these headphones a great purchase. 10/10!

Great headphones!! Just wish they folded down like last year’s model, in a more compact way for travel. Great packaging, no plastic, environmentally friendly. Comes with a great case, however this year’s upgrade on these over the ear headphones doesn’t fold down, and just turn the earcups down, so the case is just physically larger. It isn’t a huge deal, but it does take a little more space if you travel. The good news is the case is really good, and has a great little separate compartment for your cables, charger, etc. The design of this year’s XM5, seems to use some kind of synthetic leather, and feels fantastic to the touch, and seems a bit lighter than last year's XM4s. The XM5s look very modern, and radically different to last year's model, and I think they look great. The XM5s use a smaller 30mm driver, and while they do still sound good, the XM4s have stronger bass. I personally feel the XM4s sound a little bit better, however I like heavy bass in music. The XM5s still sound great, but it might not be quite as good in the bass department for some users due to the smaller 30mm driver, vs the XM4s 40mm drivers. The app on android / iOS has tons of great functionality, and a great little equalizer presets, and the ability to customize your own equalizer settings and save it to a custom preset saved to the app and headphone itself. A note on charging. The battery life on these is great!! I seem to be getting around 25 hours on a full charge or so in my use case so far with ANC turned on most of the time. And, while I feel that is great, what is even more awesome is that if I am in a rush to get somewhere, and only have a few minutes to charge, I can get about 3 hours of battery time in less than 5 minutes!!! That is great, as I sometimes forget to charge before needing to jump on a train or bus. Noise cancellation is great, as expected. It isn’t quite a huge jump in noise reduction vs the XM4s, however it is definitely better. I absolutely love the ear cups in the XM5s. The XM4s ear cups were a bit too shallow for my ears, and would eventually rub against my ears a little. There is more room in these now, and don’t touch my ears anymore. I love the speak to chat function via the app, where the XM5s can sense you talking while listening to music, and will temporarily pause, push in sound from the outside via the microphones, and you can hear who you are talking to while not removing the headphones. It works really well, and is great around my home where if I see someone in my home trying to speak to me while I have the ANC turned on, I just “speak to chat”, and can hear them. Stop talking after a short while, and it will resume playing your music or media sound from your connected device. Another great thing is that these headphones can be connected to 2 devices simultaneously. I use these with my Pixel 6, and also my Window 11 laptop, and move from taking voice calls via google voice app, and music back and forth. Works great!! I cannot ever imagine not having this in headphones. Call quality is very good, and it does seem to be a bit better than the XM4s. I think this is because the XM5s have more microphones on this year’s model. Love these headphones! Just wish they figured out a way to collapse the headphones like last years model. It isn’t a deal breaker for me, but these are just a little more difficult to fit in a tight bag. But, the sound quality is still phenomenal, ANC is the best available, and the speak to chat option is amazing (it can be disabled by the way.) Highly recommended!!!

Sitting in a busy café, the WH-1000XM5’s noise cancellation made all the chatter and clinking cups disappear. Every note of my playlist was crisp and immersive, with deep bass and clear highs, while the adaptive sound control adjusted perfectly to the environment. They’re incredibly comfortable for hours, and the battery lasts all day. Slightly bulky to carry, but the premium build and immersive sound make every café session feel like a private concert

Excellent all around headphones. Music is detailed, natural and spacious. Very good bass but not over bearing like many consumer products. Great call quality, excellent battery life. ANC is stellar. They’re comfortable and pair easily. The controls are a little sensitive but that’s a minor complaint. These compete with much more expensive headphones. Great value.

amazing sound even through blue tooth. Open, stable imaging. Something I have yet to experience w/ ear buds. Deep effortless bass. Excellent detail w/o the tinkle. App provides all the sound changes you need, especially if you want thumping bass w/o having to have that all the time like Bose. Small changes on the app eq make big differences so don't let the 5 bands strike you as a limitation. Plus separate bass eq settings. Be sure to activate AMOS and all other enhanced settings on your smart phone b/c that makes a real difference on imaging. Much better than Sony earbuds which are also good - for ear buds. 20 to 40 Khz response. Must go to $1,500 or more wired to improve on the sound. And you can still improve on the sound by using these headphone wired - which I have yet to do. Also, these are over the ear headphones - so significant outside sound reduction just by putting them on. And these headphones don't fall off easily. Oh, and the battery lasts all day even w/ ANC going and your tunes cranked. In my opinion - the best wireless headphones on the market. Wired only is a different discussion as are the prices.

I am in love with this earphones! Very comfortable, lightweight and the sound is superb! Bass and highs and ANC are amazing. the smarts features are really nice as well. The only downside is that is not that portable since it only folds flat, but thats not a big deal.

I had previous version, Sony 1000XM4's and when I misplaced them, buying these was no brainer. In a market saturated with options, the Sony 1000XM5 stands out as a beacon of excellence. With its unparalleled sound quality, ergonomic design, and advanced features, it sets a new standard for what headphones can achieve. Whether you're a discerning audiophile, a frequent traveler, or a busy professional, the 1000XM5 is more than just a pair of headphones—it's a testament to Sony's unwavering commitment to innovation and craftsmanship. Experience audio nirvana like never before with the Sony 1000XM5. Pros: Superb sound quality with adaptive noise-canceling technology. Sleek and comfortable design for extended wear. Advanced features such as voice assistants and touch controls. Seamless connectivity options for added convenience. Impressive battery life ensures uninterrupted listening. Cons: Premium price point may be prohibitive for some consumers. App interface could be more intuitive for customization options. Overall Rating: 4.5/5

I have about 10 reasons why these headphones are great! These headphones stand out in several ways when compared to other headphones on the market, especially in the premium category. Here are the key advantages: Industry-Leading Noise Cancellation: Sony has consistently been a leader in noise-canceling technology, and the WH-1000XM5 is no exception. Its dual noise sensor technology and improved algorithm provide superior noise isolation, making it one of the best headphones for blocking out ambient sound. Sound Quality: The WH-1000XM5 delivers rich, balanced sound with a wide soundstage. With support for high-resolution audio and LDAC, they offer a great listening experience for audiophiles, whether you’re using wired or wireless connections. Comfort: These headphones are known for their lightweight design and plush ear cups, providing a comfortable fit for long listening sessions. The materials used for the ear cushions have been improved compared to the previous generation for enhanced comfort. Adaptive Sound Control: The WH-1000XM5 adapts the noise-canceling settings based on your activity (e.g., traveling, sitting, walking). This level of personalization helps deliver an optimal listening experience, whether you’re on a plane or in a quiet room. Battery Life: The WH-1000XM5 offers up to 30 hours of playback time with noise-canceling enabled. A quick 10-minute charge can provide up to 5 hours of listening, which is a standout feature for long trips. Multipoint Connectivity: These headphones support multipoint connectivity, allowing you to connect to two devices simultaneously, like your phone and laptop, and easily switch between them. This feature is particularly useful for those who need to juggle calls and media playback. Voice Assistant Integration: The WH-1000XM5 has built-in support for Google Assistant and Alexa, making it convenient for users to control music, check the weather, or make calls using voice commands. Touch Controls and Customization: The headphones have touch-sensitive controls for adjusting volume, skipping tracks, and answering calls, with a customizable interface through the Sony Headphones Connect app. Build Quality: Sony has improved the build quality, with the WH-1000XM5 featuring a more sleek, minimalist design while still being durable. The headband is slimmer and more comfortable, offering a premium feel. Environmental and User-Friendly Features: With a focus on reducing environmental impact, the WH-1000XM5 uses recycled materials. Plus, they come with an easy-to-store case and a quick and intuitive setup process. Compared to other premium headphones, such as the Bose 700 or Apple AirPods Max, the Sony WH-1000XM5 often excels in terms of noise cancellation, battery life, and comfort, while offering a more customizable sound experience via the app

The Sony WH-1000XM5 headphones are, simply put, a revelation. After relying on them extensively for both professional use and travel, I can confidently say they set a new standard for wireless audio and noise cancellation. If you are looking for a premium experience that delivers pure, uninterrupted sound, these are the headphones to get. One of the first things you notice about the XM5 is the complete redesign focused on comfort. The new, sleeker profile feels significantly lighter on the head than previous models, and the ultra-soft, smooth-fit leather earcups feel like clouds. I found them incredibly comfortable for all-day use. Whether I was wearing them for a solid 8-hour shift at my desk or during a long-haul flight, the minimal clamping force and plush padding meant no ear fatigue or head pressure, making them perfect for extended listening sessions. The Active Noise-Canceling (ANC) capabilities on the WH-1000XM5 are phenomenal—truly class-leading. Sony uses two processors and eight microphones to deliver an unprecedented level of quiet. For my daily work environment, this meant noisy office chatter, humming air conditioners, and even the sounds of typing keyboards simply disappeared, allowing me to focus deeply. Where the XM5s truly shine is when traveling by plane. The advanced ANC excels at eliminating persistent, low-frequency sounds, which is exactly what a jet engine produces. Putting these on during takeoff transforms the harsh roar of the cabin into a barely perceptible whisper. I was able to watch movies at comfortable volume levels, listen to music, or simply sit in serene silence, turning what is usually a stressful experience into a genuinely peaceful one. For frequent flyers, these headphones are an absolute must-have investment. Beyond travel and personal listening, the XM5 proved to be an indispensable tool for my work. The call quality is crystal clear thanks to Precise Voice Pickup Technology, which uses AI to isolate your voice. I took several video and conference calls in busy environments, and not one person complained about background noise; they only heard me. The ability to connect to two devices simultaneously (multipoint connection) was also a game-changer, allowing me to stay connected to my work laptop and personal phone without having to constantly switch connections. If you need premium comfort, unparalleled noise cancellation, and professional-grade performance, the Sony WH-1000XM5 is a purchase you won't regret.

The Sony WH-1000XM5 in Silver is a top-tier pair of headphones. The sound is rich and clear, and the noise cancellation is some of the best out there—perfect for travel, work, or just relaxing. They’re super comfy and the battery lasts up to 30 hours. These make an excellent gift for music lovers, commuters, or anyone who appreciates quality tech. Sleek design, premium feel—definitely worth it!

Had this for 2 years, I never have any issues. Physical aspects: pretty light, won’t feel heavy on your head. Sound quality is amazing. You can adjust it (noise cancelling) when you go on walks at night you can turn off noise cancellations (for safety), you’ll find the feature on “scene based listening” on the Sound Connect app. After 2 years it still feels brand new. The battery lasts pretty long and and also charges fast. I highly recommend this over the overpriced fruit brand.

The Sony WH1000XM5 headphones are, hands down, one of the best investments I've made in audio equipment. From the moment I put them on, I was blown away by the clarity and depth of sound. Every note, whether in songs or movies, is crisp and immersive. But where these headphones truly shine is their noise-canceling feature. I've used them on flights, in noisy cafes, and even at home when there's construction outside. They manage to drown out the world so you can lose yourself in whatever you're listening to. The comfort is also top-notch; I've worn them for hours without any discomfort. The touch controls are intuitive, and the battery life is impressive. I can go days without charging, even with regular use. The design is sleek and professional, and the black color gives it a premium look. In summary, if you're in the market for top-tier wireless headphones that offer unparalleled noise-canceling capabilities and outstanding sound quality, look no further than the Sony WH1000XM5. Highly recommended!

These Sony WH-1000XM5 headphones exceeded every expectation. The noise cancellation is incredibly effective, the sound quality is rich and detailed, and the comfort is perfect even during long use. Battery life is excellent, and the smart features make daily use effortless. Truly a premium experience — worth every dollar.

My first foray into the XM family has been a great one. These headphones offer great comfort, excellent sound quality, and terrific active noise-cancelling. Battery life can easily last an entire workday and sounds great during Zoom calls. Microphone quality is decent, with no reports from others that my voice quality is poor or is drowned out by ambient noises, whether it be outdoors in windy environments or at a noisy airport terminal. Pass-through works well too, as it lets in (and can magnify) the noise coming from your surroundings so that you are able to be aware of what is around you. Being a set of over-the-ear headphones, weight can be a consideration for some, but I haven't noticed any discomfort due to that. Sometimes I wear them all day through work and play and have no issues with ear/neck fatigue. One drawback that I have heard from others is the fact that these headphones do not collapse and fold up like the XM4s, which is fair, but the cups do pivot so that the headphones are as flat as possible. These live at my desk, unless I'm traveling, so it's not a con in my book.

So comfortable wearing this all day, and I love its bass sound and the overall sound quality. My friend has AirPods Max, so I tested both. Yet, Sony XM5 is lighter than Max and its bass is so full. The battery stays all day, and all other functions supported with the app is amazing. This automatically stops playing when I try to speak. Some say that connectivity is what bothers them. But, it only takes a few seconds to connect them. So, I did not feel anything inconvenient.

These Sony WH-1000XM5 headphones are fantastic! I use them at the gym, and the noise cancellation is amazing, it really helps me focus. They’re very comfortable, look sleek in black, and feel great to wear for long periods. The sound quality is excellent, and I highly recommend this color and model.

Absolutely amazing headphones. The noise cancelling is almost otherworldly. I walked through a busy airport and I could not hear a thing other than my music. They're also comfortable and the batteries last awhile. I'm no audiophile but the audio quality is very good, the best I've personally tried.

Battery life amazing. Used for an entire flight from Philippines on one charge. Sound cancellation is something I never thought would be this good, I was able to sleep on a 12-hour flight for 9-hours while wearing these and playing sleep sounds to help. Sound quality, flexibility is on another level. Application is solid, even on an iPhone. Updates take a hot minute to complete, but worth the effort to ensure proper operation of the headphones. I was seriously considering the Apple AirPods Max due to my other Apple devices, but decided on the Sony WH1000XM5 instead. This decision saved me money and delivered superior value. The build quality feels premium, they're comfortable to wear, and the audio performance exceeds expectations. Even without Apple's ecosystem integration, these headphones proved to be the better choice. Couldn't be happier with my decision.

I'm writing this review under a POV of an average consumer. This is my first time owning a pair of over-ear headphones as well. To start things off, the unboxing experience was nothing too fancy, Sony kept it minimal. My pair came with 60% charged out of the box. The build quality was nice, very little plastic creaking noises. The black color was so prone to smudges (as you can see on my picture). First time putting it on, I was really surprised by the its lightweight and comfy earpads. The clamping force was just right and I've experienced no issues with my glasses on so far. After installing the app and setting up the headphones, I tried them out and the audio was pretty nice with default EQ. However, I felt like the audio was a little muddy, lacked of clarity so I went ahead and messed around with the EQ until I found the settings that I wanted. If you guys have no idea where to start with EQ, you could use one of the available presets to adjust. I tried switching between noise-cancelling and ambient mode. Noise-cancelling was great, I usually have music playing anyway so I experienced no issue. However with ambient mode, unless you have low volume then ambient mode doesn't really work well. I had ambient mode on and 60% volume but I can't hear my mom talk, unlike the AirPods Max which was so clear (compared mine with my friend's pair). The side controls on the headphones was pretty convenient as well, but it's not super accurate. Overall, I am happy with my purchase and I got them on-sale as well so it was a great deal!

I have wanted headphones over the ear head phones for a long minute, I did my research which ones I liked aesthetically the best, which ones I felt were the best value for my money, which ones had long lasting battery life, which ones had good reviews on tiktok but also reddit threads, I just fell in love with the Sony XM5's I specifically did not want the XM4's because they folded and I had like trauma from the early 2010s when beats made crap headphones that folded and broke easily I'm sure those are good too though. But I get great battery life on these, they fit my head personally really well / comfortable to wear, the sound is amazing, the one downside is they don't like auto pair well with apple devices which they aren't apple headphones but I know people with Bose headphones who don't have autopair sync issues like I do it's just a niche issue if you know you know, also the app is a bit meh and I turned "adaptive sound control" in the app off so fast it was the most annoying feature where it auto turned noise cancelling off to adjust you to ambient sound and kept turning talk to speak on even after having turned it off which would pause my music just an irritating feature. That aside I love the headphones.