Customer Ratings & Reviews

Honestly I’ve bought so many headphones over the years and none compare to these I’m a huge music listener and omg I keep these on pretty much all the time I’m at home or practicing my drum kit and the noise cancellation is great and the sound is amazing and so customizable I recommend to anyone looking for a high quality pair of headphones! Oh and they’re super comfortable and light! They’re also great for the gym! Battery life is great I can fully charge them once and not have to worry for a few days about charging it again and they charge so fast so it doesn’t feel like I have to wait forever to wear them again! And being able to connect to two devices is also so useful and convenient, I have mainly Apple products and being able to just swap between my phone and MacBook is so convenient and easy

Major improvement over the XM-4. The Bass is much refined, though not lacking when compared to the XM-4. Noise cancelling is simple the BEST in the market right now. My AirPods Max can’t even compete to the XM-5 in the ANC arena. Form factor is appreciated though I much more appreciated the folding factor of the XM-4, hence the carrying case is considerable bigger than the XM-4. They are slightly lighter in weight than the already light XM-4, so usage for long periods of time has not been a problem; this plus the fact that the ear cushions are wider and the improved leatherette covering on the ear pads makes the XM-5 feel more much comfortable than the competition. Highly recommended!! You won’t be disappointed.

The Sony headphones impress with their outstanding sound quality, industry-leading noise cancellation, and sleek design. Whether it’s the WH-1000XM5 or another model, the comfort and battery life are top-notch, making them a perfect choice for music lovers and frequent travelers alike. A truly premium audio experience!

My son loves them! Super long battery life and charge quickly. He like the sound quality as well. He had originally purchased these to use with his computer when he was making music, but there was a lag since it is wireless. Other than that, they are awesome!

The Sony WX 1000 XM5 wireless headphones are a testament to Sony's dedication to audio excellence. With an impressive combination of cutting-edge technology, outstanding sound quality, and intelligent features, these headphones deliver an immersive audio experience that will leave you in awe. The first thing you'll notice about the WX 1000 XM5 is their sleek and elegant design. The headphones boast a minimalist yet sophisticated aesthetic, with a comfortable over-ear fit that ensures long listening sessions without discomfort. The build quality is exceptional, showcasing Sony's commitment to producing durable and long-lasting products. But the true magic lies within the audio performance of the WX 1000 XM5. Equipped with Sony's industry-leading noise-canceling technology, these headphones create a serene audio environment by blocking out external noise. Whether you're in a crowded café, commuting on a noisy train, or simply enjoying music at home, the active noise cancellation effortlessly immerses you in your favorite tracks, allowing you to focus on the pure essence of the music. The sound quality produced by the WX 1000 XM5 is nothing short of breathtaking. The headphones utilize Sony's advanced 40mm drivers, which deliver a wide frequency range with exceptional clarity, detail, and depth. The bass response is powerful and precise, while the midrange and high frequencies are beautifully balanced, offering a rich and well-defined audio experience across various genres of music. Furthermore, the headphones feature Sony's Digital Sound Enhancement Engine (DSEE) technology, which upscales compressed audio files in real time, restoring lost detail and nuances. This means that even low-quality music streams or files sound noticeably better, allowing you to enjoy your favorite tracks with enhanced audio fidelity. The WX 1000 XM5 truly shine when it comes to their intelligent features. With built-in sensors, these headphones can adapt to your surroundings and activities. For example, when you start speaking, the headphones automatically lower the volume and activate Ambient Sound Mode, allowing you to have conversations without taking them off. The touch-sensitive controls on the earcups offer intuitive navigation, making it easy to adjust volume, skip tracks, or answer calls with a simple swipe or tap. Battery life is impressive, with the WX 1000 XM5 offering up to 30 hours of playback on a single charge. This means you can enjoy extended listening sessions without worrying about running out of power. Additionally, the quick charging feature provides up to 5 hours of playtime with just a 10-minute charge, perfect for those moments when you're in a rush. The headphones also excel in terms of connectivity options. They support Bluetooth 5.0, ensuring a stable and seamless wireless connection. The inclusion of LDAC, Sony's high-resolution audio codec, enables the transmission of high-quality audio wirelessly, providing an experience that rivals wired connections. In conclusion, the Sony WX 1000 XM5 wireless headphones are a true masterpiece in the realm of audio technology. With exceptional noise cancellation, superior sound quality, intelligent features, and impressive battery life, they offer a listening experience that will transport you to a world of sonic bliss. Whether you're a music enthusiast, a frequent traveler, or someone who appreciates premium audio, the WX 1000 XM5 will undoubtedly elevate your audio experience to new heights.

I love these headphones, the ANC is great along with the comfortability and weight. I was having connectivity issues at one point but Sony's firmware updates seem to keep the headphones working properly. The battery life is amazing, I find myself losing track of the last time I even plugged them in. Sound quality is at an all time high when Im listening to Spotify or Youtube content. I would recommend these to anyone willing to shell out a little extra for some TRUE quality.

I'm upgrading from the XM4 headphones. The redesign of the XM5 seems to strengthen the head band that cracked on my XM4s. Wore them on my first flights both on a long trip to the Middle East from LA and a shorter flight from LA to WA. No issues with battery and the noise cancellation is extremely good. Bluetooth connections are flawless. Minor quibble in that the indication for powering on and off are now tones instead of "words", but I think I can get used to that. Overall comfort is A-, I have a big head and sometimes have to adjust the top band after a while to find a different spot. These are GREAT headphones.

These headphones are seriously amazing. The sound quality is super clear with deep bass, and the noise canceling is out of this world—it blocks out everything, even loud background noise. Perfect for travel, studying, or just chilling. They're really comfortable too, even for long listening sessions. The touch controls are smooth and easy to use, and the battery life lasts forever—I only need to charge them once a week, even with daily use. The mic quality is great for calls, and the multi-device connection is super helpful when switching between my phone and laptop. If you're looking for top-tier headphones, the XM5s are 100% worth it.

After reading tons of reviews on the Bose QuietComfort and the Sony XM5's, I decided to go to BestBuy to purchase the Bose. Fortunately, BestBuy allows you to try the headphones on! After trying both Sony & Bose, I fell in love with the Sony XM5! I love how lightweight and comfortable they are with my glasses. The sound is great and it's cool to be able to touch the right side to hear ambient sounds when you need to. I connect the XM5's to my Samsung TV set to watch TV at night while my husband goes to bed early. NO problems with the Bluetooth connection even on an older Samsung TV! It works seamlessly on my iPhone for AppleMusic too! I haven't taken the time to learn more about them yet, but the basics like volume control are so easy with touch! :) I encourage you to go to BestBuy and try them out if you're undecided! I've had mine a week and just charged them for the first time! Their charging is FAST! I bought the blue pair and they were on sale for $50 off! Watch for a sale on these and then go get them! I'm so happy I did. I love them so MUCH better than in ear buds that hurt my ears. These don't hurt my ears or my head; I wear them for hours without even feeling them! These are great for working and blocking out most all noises.

These headphones deliver exceptional sound quality. The noise cancellation is top-notch, blocking out distractions effectively. They're comfortable for long listening sessions and have a stylish design. The battery life is impressive, lasting for days on a single charge.

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones from Best Buy, and I couldn’t be happier with my choice! From the moment I unboxed them, the sleek design and premium build quality were evident. The sound quality is outstanding—crystal clear highs, deep bass, and an immersive experience that truly elevates my music and podcast listening. The noise-canceling feature is a game-changer; whether I’m on a busy commute or trying to focus at home, it effectively blocks out distractions, allowing me to fully immerse myself in whatever I’m listening to. Comfort-wise, these headphones are top-notch. The ear cups are plush and fit snugly without causing any discomfort, even during long listening sessions. The battery life is impressive too—I can go days without needing a charge, and when I do, the quick charge feature is super convenient. Best Buy made the purchasing process seamless, and I appreciated the knowledgeable staff who helped answer my questions. Overall, I highly recommend the Sony WH-1000XM5 headphones to anyone looking for an exceptional audio experience. They’re worth every penny!

I believe the hype now. These honestly are the best pair of headphones I’ve used. To me it all comes down to fundamentals: the sound and noise canceling quality are unrivaled. The headphones were comfortable and surprisingly slim for this type of headphone. Given the press about the 1000X line I expected the quality to be great, but I also found some unexpected surprises in the touch interface, notably being able to “cover” your ear cup with your hand to pull in ambient sound and lower the volume so you can hear something or talk with someone for a second. Another surprise was how much customization is at your fingertips with the Headphones Connect app. Any complaints I have are generally pretty trivial: the included USB cable is laughably short and isn’t of much help, and the badges in the Headphones Connect app felt a bit egregious when you clear out a notification dot because you changed an EQ setting. I easily got past both of those knowing the fundamentals are rock solid. For anyone in the market for a pair of premium headphones, I can’t recommend these enough.

Found these to be the most comfortable Bluetooth headphones of the ones I tried. I have no complaints about the sound quality, and the battery lasts a really long time, especially if you don't use noise cancelling (ANC), which I tend not to use. I tried the ANC and it works quite well! It stays connected to my phone even if I'm quite a distance from it. They don't fold up to be as compact as the previous model. Not a problem for me, but it might be a consideration for some. It comes with a nice carrying case, with a compartment for the charging and audio cables. I'm very happy with my purchase!

I absolutely love my Sony XM5 headphones. They are a complete game changer for me, especially when I go on walks or work out. The noise cancellation makes it feel like I’m in a whole new world, completely immersed in my music. Comfort, sound quality, and battery life are all incredible. Not only does it sound good but it looks good with any outfit.

bought this for work to eliminate noise. anc is really good. notice to less tech savvy people that the headphones has a default feature that it cuts off the music when someone is talking to you so you can hear them. it is a feature though i believe that it should not be on by default, i cannot penalize them for that. also i guess another downside is to turn off that feature, the app is required to be downloaded. for the pros, lighter than a bose qc35. not sure about the new ones. long battery life. comfortable to wear.

This is written from my personal experiences using this pair of silver XM5s that I have been using daily for over a month. These are the best noise-cancelling headphones I have ever used in the market. Here are my reasons... 1. Comfort. I have tried on numerous pairs - the XM3, XM4, QuietComfort 35, Airpods Max - and I have even owned a pair of XM2 before they finally died on me. This one takes the helm because the earcups were spacious for my large ears and the head part did not rub against my head too harsh like the Bose QuietComfort 700. I also liked how the XM5 clamps less than the XM4 (biggest downside imo) while providing a good seal, making them a great travel companion for long-haul flights or travels. I recently boarded a 10 hr flight, and while they do generate some warmth (as with all over-the-ear headphones) I never felt the urge to take them off because of discomfort. 2. Sound. This one is going to polarize some people. Sound profile is awesome, the new drivers that Sony has put in the XM5 generates a slightly different profile than the XM4. It puts more emphasis on the highs while toning down on the lows, so imagine more clarity but less bass on the audio. Of course, you can always the sound with the Sony Headphones app's equalizer. 3. Microphone. I want to be able to take my calls anywhere without people struggling to hear me, whether I am in my bedroom or outside at a cafe. The additional microphones in the XM5 helps isolate a lot of the background noise while focusing on my voice when I go on Zoom calls or call Google Assistant through the headphones. I have not had any issues with my headphones not picking up my voice clearly. Now there are some caveats with the XM5 that are pretty minor. You cannot fold them like you could with the previous Sony XM headphones. The travel case it comes with is larger because you cannot fold the headphones (I normally keep it out or hanging around my neck when on-the-go). The black version is a fingerprint magnet because it has a rubberized finish while the silver version has a matte finish. Finally the earcups get dirty quickly so you might need to have a pack of wet wipes on hand. Despite all of that, the XM5 has been the most fulfilling and satisfying noise-cancelling headphones I have ever used. It works well with Android and Apple devices (unlike the Airpods Max), and you can connect up to 2 devices simultaneously via multi-point. I would happily buy this again in a heartbeat. Long battery life, USB C charging, and fast charging are nice touches too.

Pros: - Sound quality is great - Design is very sleek - Case has a premium feel to it Cons: - Does not fold - Takes up so much space in your purse when traveling Personal take: Overall, it is a great product. The cons don’t bother me that much since I use it mostly at home. Whenever I bring it with me outside, it doesn’t leave my head. So, it not folding and taking up space isn’t an issue for me.

Fantastic sound quality and feel. The headphones are extremely lightweight, and the noise cancelling is best of its class.

I absolutely love these headphones! They're super comfy to wear, have amazing sound quality, and the battery life lasts forever. I also appreciate how easy they are to clean and maintain. The noise canceling is really impressive—though one small downside (maybe user error?) is that it sometimes activates when I move my head or bend down. Otherwise, they’re nearly perfect!

The good: These are comfortable and i am able to wear them all day. Sound is good. Battery usually lasts me around three work days. (36 hours) It seems they are built sturdier than the XM4. The bad: Expensive Not as comfortable as the XM4 headphones. Noise cancelling is a bit of a let down. Has issues connecting to my PC after updating to Windows 11