Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 6505727
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great upgrade
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the MX3 and these are a nice upgrade in comfort, convienve and features. Audio just as good as before. The ability to detect when you remove them is game changing! Seems to have better range as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
The shipping is extraordinary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right on time I expected it to come late but surprised it came early, definitely better than amazon, these are the best headphones I’ve ever bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaR,
We are extremely happy to hear that your WH-1000XM5 Wireless Noise-Canceling Headphones arrived so quickly, and thank you for taking the time to leave a 5-star review.
We're honored to hear that you consider them the best headphones you've ever purchased! This model is engineered to deliver industry-leading features, including: Exceptional Noise Cancellation, Impeccable Audio Quality and Supreme Comfort!
Thank you for choosing Sony for your listening experience!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Beats most headphones on market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones purchased in last 3 years. Gone through AirPods, all beats lines, and even sennheiser and nothing compares to the comfort/sound/microphone quality that these provide. Would give more stars if possible. Definitely worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZehSpud, Great! We are truly delighted that you are very much satisfied with the sound, comfort and mic quality of our Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Love Sony Products!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using these, especially on the plane! The noise cancelling works really well and they’re comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPFP, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Battery life, Sound quality
Best headphones I own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing. I also love the noise cancellation for my studies. I highly recommend this one. It connects to both my phone and my computer and I can effortlessly switch between the two. I’ve had it for a few months and have only charged them once
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrinityW, We're glad that you like the sound quality, noise canceling, ease of connection, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the noise cancelling on these, it's fantastic! The audio quality blew me away the day I tried them and it still does. The battery life is incredible, it really rarely needs to be charged
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistySkies, We are thrilled to hear that you love the audio quality and battery life of your Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Battery life, Sound quality
Best headphones ive ever owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these headphones for a over a year and cannot say enough about them. Excellent noise cancellation and battery life and most importantly is the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennyY, We're pleased to hear that you like the noise canceling function, battery life, and sound quality. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing head phones. Soft and it blocks out outside noise real good. Recommended for workouts too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGin, we're glad you like our industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Comfort
Best headphones on the market
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for the past 7 months and I haven’t had a single problem with them. They are arguably the best headphones on the market. The bass can’t be matched and they’re really comfortable. Haven’t had a single problem when wearing for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanP, Thank you for the amazing review! We're glad to hear that these headphones have been working great so far. And good to know bass response, comfortable fit, and overall performance of your Sony XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best headphones I have ever owned. They are totally worth the cost. They fit comfortably over my ears and don’t press in a way the other ones do, which caused ear pain and headaches.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickiD,
Thanks for the 5-star review! We're so glad to hear that you feel the WH-1000XM5 headphones are the best you've ever owned and that you find them so comfortable. The design of these headphones was a key focus, and it’s great to know that it's preventing the ear pain and headaches you experienced with other headphones. The newly developed "Soft fit leather" ear pads and a streamlined, noiseless design were specifically engineered to reduce pressure and fit snugly around the head, ensuring you can wear them comfortably all day long.
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. They a very comfortable with my glasses on. I love the control from the right ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diverdar, Amazing! We're thrilled to hear that you are enjoying the great sound quality and the comfortable fit of the WH-1000XM5 headphones, especially with your glasses on. It's also fantastic to know that you love the control features on the right ear. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony XM5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality headphones. The feel is nice when you put it on your head. No pinching and could probably wear when I'm sleeping. Great sound and fantastic noise cancelling. I use them during a noisy class and work perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whitney, Excellent! We're glad that you are enjoying the sound quality and noise cancelling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
XM5 Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever no debate to this date, premium and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MilkJuice!
We are thrilled that the WH-1000XM5 is providing that premium, high-quality experience you were looking for. From the industry-leading noise cancellation to the refined sound of the 30mm driver units, we really poured everything into making these a modern classic.
Enjoy the music and thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Comfort
Superb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the XM3 and extremely happy with my purchase. Review saying he needs more bass needs to realize theres more to music than bass. Wont regret upgrading if you are on the fence. Extremely comfortable, nice punchy bass, crisp highs, and mids are clean. Mess with the sony EQ and you’ll have all you want from your headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brendan,
You made the right choice in upgrading to the Sony WH1000XM5! We're glad that you are enjoying the comfort, sound quality, and EQ function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Fantastic sound and comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with these headphones. Like the title says, they have great sound quality and I can wear them for hours. The cost is quite high but I say they are worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Tyler!
We are so pleased to hear how much you love your WH-1000XM5 headphones. It’s wonderful that you find the sound quality great and that you're able to wear them comfortably for hours. We designed them to provide a premium listening experience with a lightweight, comfortable fit, and it's rewarding to know we got it right.
We also appreciate your honest comments about the cost. We aim to provide a premium listening experience with features like industry-leading noise canceling and exceptional sound quality, and we are glad to hear that you feel they are worth the investment.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound great and comfy for using for long periods of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Xavi,
Thanks for the great review! We really appreciate the feedback. It is great to hear that you are enjoying your Sony headphones. Do not forget to get the Sony Sound Connect App to enhance the experience! Than you for choosing Sony, have an amazing day!
-DiegoV,
- Pros mentioned:Comfort, Sound quality
Top notch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, amazing sounds, a really good ANC
I would recommend this to a friendBrand response from SonyListens
Posted .Hello InsertTestName, We are thrilled to know that you like the sound quality and noise canceling feature of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Top Tier Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best headphones I have ever worn. Light, comfortable, sound, and touch controls work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Comfort, Sound quality
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is the best purchase I have made so far. It is little bit expensive but the comfort and the noise cancellation that it provides is the best I could say till the market right now. One of the major con is the they are not foldable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulBunty, Amazing! We're glad that you like the noise canceling and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great for autism
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, very comfortable, even with hoop earrings on. Noise cancelling is very good, cancels all background noise. You can still hear a nearby conversation but it's muffled. Ambient noise feature is nice and it's adjustable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexW, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin