Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10101604
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Comfortable and easy to use. Automatically detects if it’s around ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonP, Thank you for your feedback on the WH-1000XM5 headphones! We're glad to hear that you are enjoying the sound quality of your new headphones. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The Best Ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing headphones. I originally had the mark 3s and I thought those were amazing headphones. These, mark 5s are even better in sound quality and they do a good job to function as Bluetooth headset for calls. A bit expensive but worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImReviewingIt, We're glad that you like the sound quality and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, definite improvement over last model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ortega95, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! The specially designed 30mm (precision-engineered) driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound. -Carl
- Pros mentioned:Sound quality
Great purchase if you have the extra chedda
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are definitely a luxury headphone for when you’re looking for that smooth audio and features. Not a big fan of the material it’s made of due to it feeling a bit flimsy and less solid then other headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaydenS, We appreciate your feedback and we are glad that you like the audio and features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever made by Sony, great value. Battery works for more time than expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reinaldo, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these!!!He couldn’t wait for them to charge!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HelenH,
We are thrilled to hear that your son is so excited about his new WH-1000XM5 headphones! It’s wonderful to know he couldn't wait to start enjoying them. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very clear and crisp. Blocks out all other noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bill,
Thanks for your review! We're glad to hear you're enjoying the clear, crisp sound and noise cancellation on your WH-1000XM5 headphones. Thank you for choosing Sony! Happy listening!
-Maria
- Pros mentioned:Sound quality
Loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son as a replacement of his Beats solo3. He was going to get another beats but tried the Sony and loved it. He uses it everyday for whether he is training, working out or doing schoolwork.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gonzalez25, Amazing! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Mikemike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the noise canceling and the sound is amazing and I love the color choices. I got the blue to match my smart watch and phone. So far easy to operate but still learning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayD, We are thrilled to hear that you absolutely love the noise canceling and the sound quality of your Sony WH1000XM5 wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Best headphones ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to go to the gym with very low quality headphones. Now that I was able to purchase this high quality Sony headphones I won’t go back. The people at the store were very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peruano, That's awesome! We are thrilled to hear that your Sony WH1000XM5 wireless noise canceling headphones are the best for you. You chose the best brand this time. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
XM5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the noise canceling aspect of these, my favorite headphones out there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Almo,
Thank you for your wonderful review! We're thrilled to hear that you love the noise-canceling feature of the WH-1000XM5 and that they have become your favorite headphones. Enjoy your listening experience, and thanks for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
I recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. - Noise cancelling is about the same as the MX3's - blueooth pairs and switching to devices is totally worth the buy. It connected to devices fast. - build quality and style is also much better than MX3's I recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterT, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones! I love the microphones, people tell me they hear me real well. Application has more customization than Bose app. Would recommend to anyone for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liopr90,
Thank you for choosing Sony!
It's truly wonderful to hear that you love the microphones on the WH1000XM5 headphones and that people hear you really well. We're pleased to learn that the application offers more customization than other headphone apps, giving you a personalized experience. Your recommendation for the price means a lot to us, and we truly appreciate your positive feedback about these features.
Best regards,
-Fred
- Pros mentioned:Sound quality
Simply the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing all around! I use them regularly for my flights. Super easy to pair with my phone and the sound quality is top notch. Shut out the outside world with these world class, noise canceling over the ear headphones by Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dustin,
That's great! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the sound quality and industry leading noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Pretty neat sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really responsive. Amazing sound. Walked down a busy street during rush hour. All I heard was my music. I am worried about the material in regards to the cushion. Sweating while walking can damage them so try and keep them dry. Works great with my galaxy. Download the app to utilize the headphones full potential.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayRay, Thank you for the 5-star rating! We're glad you like the amazing sound quality, responsiveness, industry-leading noise cancelation, works great with your smartphone, and the Sony Headphones Connect App that lets you customize the sound levels to suit your music. We also appreciate your feedback regarding the quality of the material of the ear cushion. And yes, please make sure to keep them dry after use to avoid damage.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Noise blocker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good. Blocks out other noise great. Sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mandysue, we're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Superb Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these mostly with my phone because my hearing isn't very good. They work really well and I have been complimented on the sound clarity. Music sounds great, too. The app has an incredible level of detail concerning things you can adjust with the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillB, Awesome! We are so glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest pair of headphones i have ever used hands down! Great noise cancelation and sound quality. And the app is very user friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeyB, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gray quality is amazing I use them to mow along, but I did have to buy some water-resistant covers on Amazon to add some extra protection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendyC,
Thank you for the purchase! We're glad to hear that you like the quality of your new Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life
If you don’t know now you know .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the purchase and I love that I can also use the headphones as gaming headphones for PS5. Battery life is amazing w/ iPhone , and live that app that helps the headphones go into different sound quality modes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Japan2brklyn,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you love the battery life and sound quality of the headphones for your gaming experience. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David