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  • Front. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Angle. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Left. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • SONY NFL OFFICIAL HEADPHONES OF THE NFL
  • Alt View 18. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Alt View 19. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 47 seconds
  • Must-Have Headphones For Music Lovers video 1 minutes 02 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM5/B
SKU:
10101604
Highly rated by customers for:
$298.00
Save $100
The comparable value is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6203 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 6,203 reviews
  • Pros mentioned:
    Sound quality

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought 3 different over the ear headphones. I really was not impressed with the first two, those both bring name brand also. Then I tried these! Absolutely love them!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlieciaS, We're glad that you're enjoying your WH1000XM5. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had XM4’s before and dropped them and they broke, so I finally upgraded to the XM5’s and I love them and the noise canceling system.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntineaJ, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Sony earbuds (wf-1000xm4) which are amazing and needed a new set of over ear headphones. Got these and I'm hooked. I'm not one to stay with just one brand but it's going to be hard for me to try anything else going forward.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ibrokeit, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They look great on, good quality and holds a charge.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Memo, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Phone's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to a famoly member. I don't know how well it works.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Son's favorite Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, feels good and sounds even better. Gift for teenage son, and he loves it!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kencal2000, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. The touch controls are amazing and you put your hand on top of the right ear cup and it lowers the volume and noise cancelling so you can talk without removing them. Audio is incredible and the App you will actually will use. so many pre-sets and customization.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jochy, Amazing! We're pleased to hear that you are enjoying the features, sound quality, noise canceling function, and use of Headphones Connect app. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Amazing headphones and a amazing price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Amazing sound quality and overall performance. Thank you best buy!!!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AxelO, Amazing! We're thrilled that you love your WH-1000XM5 and that you're pleased with its exceptional sound quality and outstanding performance. Thank you for sharing your wonderful experience and for choosing the premier brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Great Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation! 10/10 purchase. I work from home and these are my primary headphones and have not had any issues. I was a little apprehensive because of the price but totally worth it.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieQ, Magnificent! We're thrilled to hear that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Expensive but well worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but well worth the premium. It is durable and the sounds are great.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyFlyRy, Fantastic! We're glad to hear that you find them well worth the premium price. And it's good to know you appreciate the durable design and great sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Nice headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality seems to be amazing but the sound leak worries me a bit.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AadityaK,

      Thanks for sharing your experience! We're glad you're impressed with the amazing sound quality of the Sony XM5 headphones. We understand your concern about sound leakage — adjusting the fit and volume can sometimes help reduce it. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Sound quality

    Terrific set of headphones…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Qua;pity is Terria and hand gesture controls just work as they should. Allows me to work and enjoy my fav music/podcast.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoppster, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    An overall improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previously using the XM4s as my daily headphones, I can confidently say that the overall quality improvement in the XM5s is worth the extra cost.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jung, We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Amazing headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. Sound quality is amazing

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AakarshM, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Best Noise Cancelling Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony WH-1000XM5 are a must have for the person who enjoys their music isolated away from outside disturbances and surroundings. Their noise cancelling processing can't be beat. Paired with Sony app allowing the user to bring out the exact style of audio with the built in EQ.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dragion, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Exellent Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried to buy this product because other reviews said that the plastic felt cheap. I found that the material used is perfect for a lightweight feel and the sound quality is still amazing!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaurenS, You've made an excellent choice! We're very happy to hear you're satisfied with the premium built, lightweight feel, and amazing sound quality of your new Sony WH1000XM5.
      The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam Sony_US

  • Best Buy Employee

    Excellent Headphones

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves these headphones! He enjoys them for the gym and everyday activities!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ernesto,

      Thank you for choosing Sony!

      It brings us great joy to hear that your brother is enjoying the WH1000XM5 headphones both at the gym and in his daily routine. Knowing they enhance his activities means a lot to us, and we truly appreciate you sharing this with us. Thank you for your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    A Worthy Upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So to start I had the MX3 before I bought these and I loved those headphones for sure but after some time I decided it was time to buy the MX5 and honestly I'm upset I didn't buy these way sooner because they're the same as the MX3 but BETTER.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avery, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are actually really good and the app lets u customize the sound you want

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JocsanA, Thank you for sharing your detailed review of your WH1000XM5! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you're utilizing the different customizations and built-in equalizer on the Sony headphones connect app. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meet my expectation and was very good in built and the sond system was very good with those on hear peacies which sat weel on my head i had no isuees

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HemachandraprasadG, Great! We're delighted to hear that the headphones meet your expectations. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

Page 160, Showing 3,181-3,200 of 6,203 reviews
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