Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10101604
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Repeat customer satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Great noise reduction. Very comfortable. This is my second pair. I misplaced my other set in an airport and they got taken, so I bought these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpikeDDS, Sorry to hear about what happened to your first pair. It's good to hear that you like your new WH1000XM5 wireless noise canceling headphones and that you are satisfied with them. Your continued support means so much to us. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones! Sound Cancellation is perfect for those who commute to work and don’t want to hear the chaos of the outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TONE,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Cons mentioned:Price
Good headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I have ever owed and most expensive for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyM, Thank you for sharing your experience with us! Congratulations on your new Sony XM5 headphones. We're thrilled to hear that you consider them the best headphones worth your investment. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Best headphones in the market
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones has quite good sound quality compared to other headphones out there and for me the sound is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EleazarP, We're pleased to hear that you like the audio quality of the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Not what you're expecting... but in a good way!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're *just* great sounding headphones. I read reviews and got myself hyped and nothing too complain about, at all, but they're slightly over hyped. Not over rated though, just amazing sounding headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlHen, Great! We're thrilled to hear that you like the audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Nice noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and even better sound cancellation. A little touchy on clearing your throat but still great range while Bluetoothing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarrieM, Awesome! We're glad that you like the sound quality of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
My son loves these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these when he’s back in his game room. I don’t have to listen to any of the other kids background noise. Best purchase yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoraL Great! We're glad that you're son love these headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling was so good you couldn’t hear anything talk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tpm492, Thank you for the amazing review! We're glad you like the exceptional noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Not waterproof, sound awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. Happy with my purchase. Wish they were waterproof/sweatproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamF,
Thank you for sharing your feedback! We're so glad to hear that you're enjoying the awesome sound quality of your Sony WH-1000XM5 headphones and that you're happy with your purchase. We appreciate your input about them being waterproof — it's always helpful to hear what features our customers are looking for. We hope you continue to have an incredible listening experience every time you use them!
Thank you for choosing Sony!
-Maria
Excellent WH 1000XM5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great but I'm not sure if it's a large improvement from the previous model. I do like the carrying case, however. Much better design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminB,
You made the right choice with the Sony WH1000XM5! We're glad that you like the design and carrying case of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Unmatched Comfort and Superior Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earphones with exceptional noise cancellation.and best sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teja, We're glad that you're enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Weight
Great
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these, best headphones ive ever owned, they really light to so i can wear them for hours without it hurting my head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayla, That's really cool! We're thrilled to hear that you feel the WH-1000XM5 is the best sounding headphones that you've owned. It's good to know these are perfect for your lifestyle and you're enjoying the exceptional comfort and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. We designed these headphones with an adjustable slider (left and right) to ensure comfortable fit for long periods of time. The step-less slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Okay headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, the sound quality and noise cancelling are top notch. I am a medical student and using these to study were amazing. But the build quality isn’t the best. I ended up returning them and buying AirPod maxs instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spencer, We are sorry to hear that you had to return the headphones. Despite your concern, it's good to hear that you like their sound quality and noise canceling feature. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
Good Service, Great Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING Product. You get what you pay for. I was gifted these headphones and initially thought to return due to the price. We went to Best Buy looked at others, spoke to staff and I decided to keep and try them. I'm so glad I did, I wouldn't trade them for anything now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimF, thank you for the fantastic score! We're delighted to hear that you've chosen to keep the WH1000XM5. This headset truly is an exceptional gift, and we appreciate you giving it the opportunity to prove itself. Thank you for choosing Sony! Regards. -Jenn
- Pros mentioned:Sound quality
the best headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best headphones i have ever purchased i love the noise cancellation and the way i swipe to change song or swipe up for volume amazing work sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeM, thank you for your output. We're pleased to hear that you love the noise canceling and feature of your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
build material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound, anc, and ambient on these are great but the only issue I didn't like was that the black accumulated tons of hair oil and had to be cleaned often. I have returned these for Airpod Maxes due to my personal hair putting so much oil on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PvtKibbles, We're glad that you like the sound quality and noise canceling function. Sony takes into consideration all feedback as it helps us improve our products. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Outstanding Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and absolutely the most comprehensive noise cancelling headphones I've ever used. Outstanding quality that I can recommend without hesitation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinP, Thanks for sharing your awesome experience. We are glad to hear that your new Sony WH1000XM5 headphones have the most comprehensive noise cancelling headphones you have ever used. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
The best.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have had. It’s been two years and I cannot imagine having any other headphones. I hated the AirPod Pros.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelPer, Great! We're glad that you're enjoying your WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. I use these when I go to the gym and the noise canceling is second to none. Very convenient features as well such as a single tap to stop the music when someone is speaking to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordiO, Awesome! We're glad that you like the audio quality, noise canceling function and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
GREAT HEAPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THESE FOR TRAVELING. TERRIFIC SOUND AND GREAT NOISE CANCELLATION.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billcap59,
Thank you for the positive feedback! We're glad to hear that you love the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David