Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are Exactly what I hoped for. The noise canceling and sound are what I needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luca, we're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality.... Really in a league of their own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NickO,
Thank you so much for your kind words about the WH-1000XM5 headphones! We're thrilled to hear that you are enjoying the exceptional quality and performance. At Sony, we strive to deliver the best audio experiences with cutting-edge technology and innovative design, and it's wonderful to know that our efforts have made a positive impact for you. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
First “noise canceling” tech that works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got a pair of Bose noise canceling phones (QC 35) and QC earbuds that i thought were as good as it gets. Then i get a pair of these Sony phones. Hands down the best yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rondo, Thanks for sharing your feedback. We are thrilled to hear that your new WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5 headphones, he can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, he can just Speak-to-Chat and Quick Attention mode stop his music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Love these headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, the sound quality is the best. Go Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, GilS! We're thrilled to hear that you love the WH-1000XM5 headphones and that you find the sound quality to be the best. Your positive feedback and support are greatly appreciated. Go Sony!
If you have any further feedback or need assistance, feel free to reach out. Enjoy your amazing listening experience!
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. They are soundproof and others cannot hear what you’re listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, MollyB! We're glad you are enjoying your new headphones. Thank you for choosing Sony. -Craig
- Pros mentioned:Sound quality
Very slay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually like really good. I feel like im walking down a mf runway whoth these btches on, and the sound wuakity is amazing, but tbh anythings amazing to me and my Dollar Tree lifestyle
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ILoveMenHahaFunnyName,
Thank you for sharing your feedback with us and we are delighted to hear your satisfaction on our Sony XM5 headphone. It's nice to know that you are pleased with the audio quality of our XM5. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Don't look just buy them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a much older pair of Sony headphones that sounded really great. These blow them away. The noise reduction is awesome. I can mow my lawn and never hear the mower running. Also while using it talking on my phone it does fantastic! Great investment for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Larry56! We're glad that you are impressed with the noise cancelling feature of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. Also, the new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the market right now, Great sound quality, The best active noise canceling Better than apple
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JutonMerlin, we're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
The Best Headphones!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this headphone for 7 months and let me tell you they are worth it! The price and quality is excellent. Noise cancellation and sound is immaculate. 100% would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyM, We're glad that you're enjoying your headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
My sons gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Son. He remarked how the music sort of swam around his ears. Much better than his older Inner Ear plugs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brutus, Great! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Nice upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good improvement in terms of the quality of music it delivers, what I will say that most people will see as a negative is the fact the holding case is bigger due to the headphones not being able to fold closed. At times it did bother me but as I normally have them out due to how much I use them it doesn’t cause much of an issue for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lyonarte, Great! We're pleased to hear that you like the sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted some noise cancelling headphones so when we took a trip she could read her books without listening to my music loud. I got her these and she plays classical music and reads in peace. She said these headphones are the best. Blocks out my music, and the music she plays sounds so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RetireBoilermaker35, Great! we're thrilled to hear that your wife is enjoying her new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They great they cancel noise comfortable fit great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatSound . We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very very good. I had the M4 for a while and got water into them so they stopped working. Then I got the Beats Studio 3 I must tell you, those are nothing compared to the Sonys. The noise cancellation feature should be the best in the market in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ejay, Great! We're glad that you like the noise canceling and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter as she wanted something to use in her dorm to not disturb her roommate while she watched TV or watched any video. She is very particular about the fit and knew she wanted over the ear head phones. She has absolutely loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PerlaG, You've made the perfect choice! We're delighted to hear that your daughter loved her new Sony XM5 headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“This is the best $400 I spent. It has a comfortable fit and the sound quality is amazing. I can’t use other earphones anymore because the quality doesn’t match up. If people asked which headphones they should buy, I would recommend them this.”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HelenY, Thanks for your feedback. We are glad that your Sony WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Best sound quality ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound qualitybis amazing, howevwr, i dont recommedn for use on Conference calls because the automatica surrounding fucntion causes it to switch to the qrong setting. I have turned that function off but its not registering. For music or other audio its great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TDAP, we're glad you like our product. We're sorry to hear that you have an issue with your SONY unit. If you are referring to the ambient sound, you can find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534514.html?search=ambient
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl
Work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Perfect for the drumset that I just bought.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottC,
Thanks for the review! It brings us great joy to hear that these WH-1000XM5 are exactly what you were looking for. It’s awesome to know they are a great match for your new drumset!
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous model before these and I loved them and when I heard they released a new version I was excited. Long story short the build quality isn't as good but the sound and noise cancelation is beter than ever. Overall I definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, We're glad that you like the sound and noise cancelation. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones with awesome noise cancelling. I bought it for a flight, and now I use them to record music covers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyG, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin