Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Good headphones though.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are legit headphones but not impressed tbh. They are cool and i got them because my airpods pro broke but airpods pro are i think better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Namjoon,
Thank you for your comment! We're thrilled to hear that you consider the WH-1000XM5 headphones to be excellent. We appreciate your candid comparison with the AirPods Pro. The WH-1000XM5 is engineered to provide outstanding noise cancellation and superior sound quality, featuring technologies such as DSEE Extreme and Hi-Res audio support. We hope you continue to enjoy your listening experience with these headphones. Thank you for choosing Sony!
Best regards,
Romeo
- Pros mentioned:Sound quality
Happy teen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for teen who spends hours working out. Loves the noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sharkmom, we're glad you love the noise canceling feature of our product! Thanks for choosing Sony! ~Earl
Best headphones i ever bought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equalizer and just the headphones in general are amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XM555,
Thank you for the 5-star rating! We're happy to hear that you like the equalizer function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life
My son loves them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life nice and user friendly app to get the best of your headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyV, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is spot on! No distractions no outside noise! When going on a run i turn off noise canceling and am able to hear outside and my music perfectly. 10/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BezzyBuzz,
Thank you for the review and we're glad to hear that you like the noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Bose headphones before this one and exchanged for the Sony. The noise cancellation was better quality during long flights. I was able to speak with mic and not sound muffled to others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KandiceJ, Thanks for sharing your experience. We are happy that you like the noise canceling feature of your new Sony WH1000XM5 headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Best ANC over the ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Sony Headphones in the past. They wee great. These are a major upgrade. Excellent all around. They do the best job of cancelling low frequency noises that I have experienced. Think foot steps and door closing stuff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, we're glad you are enjoying our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. Connection always perfect, sounds incredible. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi capo, Thank you for the 5-star rating! We're pleased to hear you like the great Bluetooth connectivity and incredible sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great sound, good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overrall these headphones are for anyone who enjoys good sound quality although for the price one may look for other alternatives like the XM4s. If you can snag them on sale Id definitely recommend them. Only complain is they do get a bit warm around the ears if wearing for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ticopapa,
Thank you for sharing your feedback on your experience with your Sony WH1000XM5. While we're glad you like the amazing sound quality of the unit and how it fits your head, we regret to hear you're having some heat discomfort when wearing the headset due to the tight seal over the ears. Wearing the headphones correctly is essential, not just so they are comfortable but also to ensure the noise-canceling function works as intended. You can view a video or see the texts on this article for instructions on how to wear the headphones correctly:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00282845
You may also find the following article helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00015243
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
I hope this helps and thank you for choosing Sony!
Marco
- Pros mentioned:Sound quality
Awesome headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, would definitely recommend them as they work extremely well especially when the environment around me is really noisy and trying to sleep or study!
I would recommend this to a friend - Pros mentioned:Sound quality
The perfect gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife for her birthday. She loves these headphones. Loves how simple you can operate them. Loves how tapping the right headphone cup you can play the music or stop it. Swipe up or down controls the volume. Just all atound a great headphone and they sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoungSavage,
That's awesome! Thank you for the purchase and we're happy to hear that your wife loves the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and have a great day!
-David
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a minor detail but I love how the sound slowly "melts away" when you turn on noise cancelling. It's borderline magical! I wear glasses and I take them off when I wear these headphones since the extra seal they produce even make the noise cancelling even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knightshift, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Incredible headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible!! I had an older version and upgraded to these. The construction…the sound…the features. Love being able to cover the right ear to hear outside noises. Just a great product!! You won’t regret it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Babywynton,
This is definitely a great choice for an upgrade! We are very glad that you like the amazing sound quality and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphones which I have used
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shishir,
Thank you for choosing Sony!
We're honored to hear that you regard the WH1000XM5 as one of the best headphones you have used. It means a lot to us that our product stands out for you, and we’re grateful to be part of your audio experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony over the ear headphones are marvelloous, particularly with noise cancelling which enables me to enjoy very clear music during my workout in a noisy environment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harounbaz, We are glad that you are enjoying your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Sony WH1000XM5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones turned out to be the best for what I was looking for. They block out the sound that was distracting for me. I mostly use them for listening to music and they make listening to music great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cherry, Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality for those who enjoy music. Had never had anything with better sound quality and the noise cancellation is unmatched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, Amazing! Thank you for the kind words and we’re glad you are enjoying your new headphones! Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Sound quality
Best I've Had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After watching many reviews I settled on getting these. The price was a little intimidating but these headphones have easily become my daily driver. I use them for work, music and media, all of which sound fantastic. Noise cancellation so good I could probably get murdered in them. fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rayy, Great! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
It’s a Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound…. Good built quality…. It’s a Sony….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Semih,
Thank you for your review! We're glad to hear you're enjoying the great sound and build quality of your WH-1000XM5 headphones. It’s always a pleasure to know our products live up to expectations. Enjoy your listening experience!
Thank you for choosing Sony!
-Maria
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and noise cancelation. Bass, mids and highs well balanced running flat using EQ. You have to purchase 360 sound which is a drawback. Best headset I own at the moment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimD, Thank you for the positive review! We're thrilled to hear that you like the excellent quality, top-notch noise cancellation, well-balanced EQ, and overall sound quality of your Sony WH1000XM5. We'll certainly consider your concern regarding the 360 sound, as enhancing the user experience is our top priority. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations.
Thanks for choosing Sony! -Sam