Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
These are AWESOME!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the first version of these and now the 5 version. The first version was very good, version 5 blows the earlier ones away. Very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimAS, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome head phones the noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elbob,
Great! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony XM5 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation. No issues with headphones so far after 2 months of daily use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelP, Awesome! We are so glad to hear that you are happy with the noise canceling feature of your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great! Easy to use features - you swipe up or down for volume controls by touching the headphone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JulieJ, We are glad to know that you like the quality and features of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
have to pay for 360 around separately
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound quality, but the only thing is that you shouldn't have to pay a subscription for 360 sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santo, we're glad you like the sound quality of our product. We appreciate your feedback regarding the 360 sound. Thanks for choosing Sony! ~Earl
Color & Design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony, for their good quality products, buy this XM version after use it for a while it got me a headache, make my hears super hot because ear cushions are not leather like XM4 which are so far my favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BlairWitch,
Thank you for sharing your experience with the WH-1000XM5. We truly appreciate your loyalty to Sony and your preference for our products. We're sorry to hear that the ear cushions have caused discomfort compared to the WH-1000XM4. Your feedback is invaluable, and we will pass it along to our product development team for consideration. We strive to create the best possible experience for our customers, and your insights help us achieve that.
Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
Excellent for Music lovers
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for every day use and music lovers and also for watching movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VigneshD, That's great! We're delighted to hear that you're having a wonderful time using your new Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the noise cancellation and how well they connect with my device. Love how you can also use the various sound profiles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacG, We're glad that you like the noise canceling function, audio quality, and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! So happy I purchased, would recommend for friends and family!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi abby This is amazing! We're so glad that you love the headphones' quality. We appreciate your recommendation and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great gift for a 24 year old!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a birthday gift for daughter. She LOVES the style and quality of sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BVKF, thanks for choosing and purchasing our product. We're glad to hear that your daughter loves her new headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, zones out all noise to focus ona task
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EsmeraldaD,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are really good option. The sound quality it’s really good and the materials.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AldricV This is amazing! we're delighted to hear that you like the sound quality and materials used. Thank you for your output and for choosing Sony. Erin
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great they come in handy for a lot no mater wat im doing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JavonC,
Thank you for your fantastic review of the WH-1000XM5 headphones! We're thrilled to hear that they are so versatile and come in handy no matter what you're doing.
We designed the WH-1000XM5 with a focus on delivering a premium audio experience for every aspect of your life. A key feature that makes them so adaptable is the Integrated Processor V1, which works in conjunction with the HD Noise Cancelling Processor QN1 to offer unparalleled noise cancellation. This technology allows you to fully immerse yourself in your music or calls, whether you're commuting, working, or simply relaxing.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product service I’d like to recommend to pursue this item
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DjT1,
That's wonderful feedback! We are delighted to hear you're enjoying your WH-1000XM5 headphones and had a great experience purchasing them at Best Buy. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
top tier headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality the sound is amazing along with the setting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mint, We're glad that you're enjoying your new headphones. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
So far great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had them for about month now. I used them in the gym couple times so far better then sony that goes in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhipps29, we're glad you like our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Great buy during sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for about 3 months now and have nothing bad to say about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler,
That's great! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Stopped connecting to my desktop.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with these headphones until they just suddenly stopped connecting to my desktop which is my main source for my streaming services. They will connect to my smartphone but not to my 2 year old TV or my PC. I still have my XM3's which I went back to and they connected immediately. And may I add sounded better. So having bought them back in May I am well past the return window so I am stuck with a $400 paperweight which bevause of pther promotions I was paying off I haven'£t even started paying for uet. Obviously I am not a happy camper.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Fantastic headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones!! Noise cancelling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryceO, We're glad that you're enjoying the noise canceling function of your headphones. Thank you for choosing Sony. Erin
AdrianV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs and specifications. This is what I'm looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianV,
We're so glad to hear the WH-1000XM5 headphones are a perfect fit for you! Knowing that they are right what you were looking for is exactly what we aim for.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.