Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best headphones ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, very comfortable to wear and the sound quality is amazing. The charge last so long too. These are the best on the market!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deja,
Perfect! We're thrilled that you like the comfort, sound quality, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Light and comfortable and the NR is excellent. I had originally purchase Air Pods Max, but they were so darn heavy. I am in a full Apple environment and the integration cannot be beat, but those things are ridiculously heavy. I will take the lack of integration to get the nice weight and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SPMU,
Very nice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the light weight and comfortable design of the Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and enjoy your headphones!
-David
Noise Cancellation = SONY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Noise Cancellation. The audio quality out of the box may not be to everyone's liking, but once you fiddle with the EQ, the sound gets much better. I have used it in public transport and the noise cancellation has no issues. The connection to two devices also makes this headphone very useful. The microphone quality is also very good. People have said I sounded more natural and clear than my Airpods pro. There are better sounding headphones, but if you prioritize noise cancellation, then go for this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaikatD,
That is fantastic, in-depth feedback! We are thrilled to hear that you are enjoying the excellent noise cancellation and find the simultaneous connection to two devices very useful. We appreciate you confirming the very good microphone quality that offers clearer and more natural sound than your previous setup, and we're glad you were able to customize the audio to your liking using the built-in EQ feature.
Thanks for choosing Sony.
Best regards, Eliab
Satisfied
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality and comfort of these headphones, especially that the app allows you to control your listening experience. It really brings out the true colors of these headphones. I could not recommend them for the gym; they do not have a firm grip on your head if you have a lot of hair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SKYLER,
Thank you for choosing Sony!
We're elated to hear that you love the sound quality and comfort of your WH-1000XM5 headphones, and that the app is helping you customize your listening experience. We also appreciate your feedback about their use at the gym. We'll definitely take your comments on the fit into account as we continue to improve our designs.
Best regards,
-Fred
Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable, good weight, excellent sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinG, thanks for sharing your wonderful experience! We're immensely pleased to hear that you're loving the magnificent sound of your new Sony - WH1000XM5. Their industry-leading noise canceling technology and comfortable design make them a perfect option for all-day listening. Thank you for choosing Sony and enjoy the music! Regards, -Dominick
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. A little heavy but well built. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleR!
Thank you for your feedback! We are delighted to hear that you're enjoying the sound quality and battery life of your WH-1000XM5 headphones.
These headphones offer up to 30 hours of battery life with noise cancellation activated and a quick 3-minute charge provides up to 3 hours of playback.
We appreciate you choosing Sony!
Best regards,
Estefany
Great ANC headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones! Substantially better than the XM4's. It sounds as good, but the ANC is quite a bit better. I bought some beats with ANC between the XM4 and XM5, and the beats were not great in any characteristic - comfort, sound quality, and ANC. The XM5 is top-notch in all 3 areas, and the app that controls the headphones is also top-notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, we're glad you like the sound quality and noise canceling feature of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY ~Earl .
Amazing product & quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and amazing features. Sound quality is great and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EAPP,
Thank you for choosing Sony!
We’re elated to hear that the WH1000XM5 headphones are delivering great sound quality and impressive battery life. It’s rewarding to know that the features are enhancing your listening experience and providing reliable performance.
Best regards,
-Fred
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only ever used cheap headphones, and I can definitely hear a difference in sound quality with these headphones. The sound is great, they're very comfortable (I wear them for 6+ hours at a time and they cause no discomfort), and the batter life is awesome. 10/10 would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hey MaryGoore, Thanks for commenting! You've definitely made a great choice! We are very happy to know that you're having an enjoyable listening experience with your WH-1000XM5, and that you're satisfied with its amazing sound quality, very comfortable fit design, and long-lasting battery life. Thanks for recommending our WH-1000XM5 and for choosing Sony! - Romeo
You will love these.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable to wear with soft ear cushions and an adjustable headband, Up to 30hrs of battery and supports fast charging, They also have a built-in microphone for hands-free calling and voice assistant support in the end very good headphones for enjoying immersive sound and blocking out distractions. You get what you are paying for, High Quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WarlynP, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Big Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent - fit in s very good - headphones do not fold but not necessary
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnaG,
It’s rewarding to hear that you are enjoying the excellent sound quality and comfortable fit of your WH-1000XM5! We appreciate your perspective on the design, and we are glad that the performance of these headphones is providing the high-quality experience you were looking for.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Great- but glasses users beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, balanced and wide sound, new design is more comfortable to wear for longer, and the battery life is phenomenal as always. The reason these lose a star for me is the new design messes with glasses and disrupts the active noise cancelling which side by side with my WH-1000XM3’s sounds a lot worse. I thought it was a defect, but after looking at the Sony subreddit this is a common issue with glasses users. Not sure if Sony will fix it or not, but as of now ANC quality is severely reduced and underwhelming. Disappointed in Sony as $400 is a lot and I expected better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ahelpfulguy23, Thank you for the feedback on your experience with your WH-1000XM5. We're sorry to hear you're having an issue with these headphones when wearing glasses. I'd suggest adjusting the left and right slider of these headphones to find the right fit when using glasses. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Sam
Older but more reliable/sound better than xm6.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The sound quality is better than the xm6. They are less compact but will last you longer. The simpler headband and hinge design works better with ears and heads. They also won’t break like my xm6 did. I now wish i kept these instead of my xm6.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anton,
Thank you for your candid feedback and for the five-star review of your WH-1000XM5 headphones. We're very happy to hear that you're enjoying them and that you find the sound quality, comfort, and build to be a significant improvement. It's great to know that the new headband and hinge design are working so well for you, providing a more comfortable and durable experience. Enjoy your music!
Thanks for choosing Sony, have a great day!
DiegoV
Great Headphones for Me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great sound quality! Aside from a slight discomfort after wearing them for hours at a time, these are great headphones. The versatility of being able to have them wired or not is exactly what I wanted from headphones. I can use them to plug into airplane monitors, my external desktop mic while gaming, and my laptop if needed. All while having the option to go wireless if needed. Coming from the Bose QC35ii, the fact that these headphones dont fold up is slightly annoying, but its not the end of the world. The gestures on the earcup work the way theyre supposed to and the passthrough is nice if you need it. Battery is hardly ever an issue. Only once has it needed to be charged at an inconvenient time (and thats bc I hadn't charged them in 3 weeks).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Recommend these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancellrare top tier and the build quality is also pretty good. They are also very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, We're glad that you like the sound quality, noise canceling, comfort, and overall build. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good, but not for me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfy and sound good, and the noise cancellation and transparency modes are nice, but these are NOT good for the gym or if you tend to run hot at all. They also don’t stay on my head very well. Ended up returning. If you don’t sweat, or aren’t planning on being active on these, highly recommend, but if you’re concerned about that, I’d avoid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DEVINK,
We're glad to hear that you enjoyed the sound quality, comfort, and noise cancellation of the WH-1000XM5 headphones. We're sorry to hear that they weren't a good fit for your active lifestyle and that you ultimately had to return them. We appreciate you sharing this valuable feedback with us.
Thanks for choosing Sony.
Best regards,
Eliab
Just buy em. Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones. Great audio quality. Good battery life. And even includes case
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tempestrazr89,
Thank you for choosing Sony!
We’re elated to hear that the WH1000XM5 headphones impress you with their audio quality, battery life, and included case. Your appreciation encourages us to continue delivering products that enhance your listening experience.
Best regards,
-Fred
The best headphones! And I’ve tried a lot of them.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Sony WH-1000xm3s. I loved the sound quality and noise cancellation, but as a glasses wearer my head would start hurting if I wore them for too long. I then turned to Bose’s QuietComfort but ended up returning them immediately because the sound quality and noise cancellation just didn’t match Sonys. So I decided to try the XM5s and they are truly the best headphones I’ve had. As comfortable if not more so than the Bose headphones, but with a far superior sound quality and noise cancellation. (So if you’re on the fence between the Bose and the Sony, go with the Sony!) My only very nitpicky complaint is that the microphone only works via Bluetooth, so if you’re using these headphones wired the microphone won’t work. Although this is probably not an issue for most people. And while some people don’t like that they don’t fold up I don’t mind and think the non-folding structure probably helps them feel more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraV, We're truly happy that you love the excellent noise cancellation and incredible audio these headphones deliver. Please be advised that the microphone function of the headphones is disabled when using the supplied cable. Use the mic of your source device. These can be used with glasses. The WH-1000XM5 fits snugly around your ears. Unfortunately, they don't fold as they do in the XM4. For comfort, try adjusting the headband and the earpads properly. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for trusting Sony! -Jess
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, and nice look, and wearing soft, I like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WeiChen, we are immensely pleased to hear that you're loving the magnificent sound of your new Sony - WH1000XM5. Their industry-leading noise canceling technology and comfortable design make them a perfect option for all-day listening wherever you go! Thank you for choosing Sony. Best regards, -Dominick
LOVE these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these a few weeks ago and I love these, they are every light and fells comfortable for long periods of time. The ANC on these is very good as well, I wear these at university all the time and I can attest these are amazing, much better than my AirPod Pros that I used to use for studying and writing papers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elliot, You've made the right move! It is delightful to hear that you are loving your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig